Who Uses Peakon?

Peakon believes people should always come first. Without great people, you can't have a great company with happy customers

What Is Peakon?

Peakon is an employee success platform that converts feedback into insights you can put to work. Make it easy for employees to voice their perspectives without being overwhelmed by questions. Build a robust and accurate dataset that you can use to provide your people leaders with recommended actions and real-time insights about their team. Contextualised benchmarks provide a realistic view of your progress against your industry, as well as teams of a similar size and makeup.

Peakon Details

Peakon

https://peakon.com/

Founded 2014

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
Peakon video
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Peakon pricing overview

See pricing details

Peakon does not have a free version but does offer a free trial. Peakon paid version starts at $5,000.00.


Starting Price

$5,000.00. See pricing details

Free Version

No

Free Trial

Yes

Peakon Features

  • Benchmarking
  • Employee Recognition
  • Goal Management
  • Negative Feedback Management
  • Performance Management
  • Pulse Surveys

View full list of Employee Engagement Software

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

View full list of Human Resource Software

  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Workflow Management
  • Self Service Portal
  • Task Management
  • Training Management

View full list of Onboarding Software

  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customizable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures

View full list of Performance Appraisal Software

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

View full list of Survey Software

  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Succession Planning
  • Training Management

View full list of Talent Management Software

Peakon Alternatives - Capterra UAE 2020

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Peakon Reviews

Showing 5 of 31 reviews

Overall
4.8/5
Ease of Use
4.8/5
Customer Service
4.9/5
Features
4.7/5
Value for Money
4.6/5
Phillip B.
Insights & System Leader
Hospital & Health Care, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/02/2020

"Peakon - best of the best for engagement"

Pros: Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received.
One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

Cons: There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

  • Reviewer Source 
  • Reviewed on 11/02/2020
Mairead C.
Head of HR
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/07/2020

"Peakon has made a big difference to our staff engagement"

Comments: Been a real plus for us. Moved from annual survey to this pulse survey and for 2.5 years it went out every 2 weeks with a 95% participation response. We recently moved to monthly as employees finding the repeat of the questions were coming around too frequently. Our participation remains high at 95%

Pros: Easy to use and to implement within the organisation. Lots of support from the team who are always on hand to help.

Cons: So many features that it can be difficult to get your head around it unless you use it every day. Need to be trained on analysis and supporting Line Managers in using and interpreting the data as it can be confusing with so much data.

  • Reviewer Source 
  • Reviewed on 06/07/2020
Adrian B.
Senior HR Business Partner
201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 24/11/2017

"Recently started using this platform"

Comments: Ease of use

Pros: The ability to pinpoint areas of the business and what priorities are required by each area. Allowing the managers to own the data.

Cons: It would useful if you were able to produce an additional company level group under the schedules element.

  • Reviewer Source 
  • Reviewed on 24/11/2017
Aaron B.
HR Business Analyst
Nonprofit Organization Management, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/03/2020

"Incredible tool"

Comments: Extremely positive. Without this product the organisation would have taken a different route which wouldn't have potentially put as much focus on the employees. The assistance I receive, especially from [SENSITIVE CONTENT HIDDEN], is fantastic and I couldn't thank him enough for everything he has done us.

Pros: This system is so easy to use, and gives such a great level of detail. This has helped our line managers take responsibility for the engagement of the teams, and is now spoken about with great positivity.

Cons: I would like to see more analytics on usage from line managers, this has begun but I think there can be more. I would also like to see more assistance in how to write employee engagement strategies.

  • Reviewer Source 
  • Reviewed on 04/03/2020
Aidan D.
Chief Product Officer
Computer Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/04/2019

"A serious piece of kit if you care about your team and getting the best from them"

Comments: I've found Peakon to be a well-designed, sophisticated yet easy-to-use product, invaluable in managing large teams.

Pros: The core of Peakon is its benchmarking. It captures staff feedback and measures their engagement using questionnaires, then compares its analysis with benchmarked scores based on team size, industry, location etc. It identifies areas of strength and weakness, making recommendations about improvements that can be made. We have used it to uncover morale and motivation issues amongst staff, and to identify strengths we can build upon. I'm very impressed by the level of thought that's gone into its design and development.

Cons: It can sometimes be frustrating trying to second-guess the reasoning behind anonymous feedback, but then the anonymity is key to the platform so I guess it's not the software that's at fault.

  • Reviewer Source 
  • Reviewed on 27/04/2019