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What Is AnyDesk?

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe.
Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

Who Uses AnyDesk?

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

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Reviews of AnyDesk

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.3
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Raphael
Raphael
Technical Assistant in Portugal
Verified LinkedIn User
Civil Engineering, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Remote access with no problem

5.0 4 months ago

Comments: It is an easy to use software where you can access other computers remotely without problems.

Pros:

I find fast and efficient how fast I can connect to a computer in another continent with safety.

Cons:

It happens rarely buy some internet problems, but I think it was my provider and not the software.

Vasilis
Head of Digital Solutions in Greece
Building Materials, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Maybe best remote connection and support software

5.0 4 months ago

Comments: Just to say that I am using this software since 2018 and continue to use this for providing technical support on our customers.

Pros:

Ease of use Customazation according to company needs (branding, logo, disclaimers, network parameters and many others) Cheaper than closest revival Good dashboard with also history of connections Address book with common connections Option to create web connection, without the need of software.

Cons:

Some years ago, this was way cheaper. Unfortunatelly, latetely they have changed charging policy, however to be honnest, it's still in very competitive price.

Harmz
Support Engineer in UK
Education Management, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Good, but critically flawed.

3.0 6 months ago

Comments: We had a short trial to evaluate the software over Teamviewer. Communications were friendly and polite and we had regular check ins to see how we were doing and if we needed any help. The app itself is fast and easy to use when using it across some test devices, but the app builder is terrible. Genuinely I don't understand how someone signed off on that part of the deployment process. Seems to be a common theme from some Reddit reviews.

Pros:

The app is fantastic and super easy to connect remotely to machines

Cons:

The app builder for deploying an app to remote devices using your own settings is quite possibly the worst thing I've ever used. It's slow, it's buggy, it almost always forgets settings you've ticked/applied, and remote access is painful.

Sajid
Operations Incharge in Saudi Arabia
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

any desk review

4.0 3 months ago

Comments: my over all experience with all goods and bads is about 7 our of ten.

Pros:

First of all, as per the company's disclosure which is Encryption and two-factor authentication and user friendly interface.

Cons:

Privacy concerns remote handler and spy user.

Judy Mae
SYSTEM ENGINEER in Philippines
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Tool in assisting clients online

5.0 7 months ago

Comments: My overall experience about this application is that this ease my time and transportation instead of going to onsite, in online and if the client is not possible to meet its a reliable tool in supporting clients

Pros:

This is a great help when it comes to remotely assisting our clients or anyone that needs assistance without going onsite. This application reduces workloads and transactions needed to go onsite such as a permit to go onsite and health declaration form. This helps us supports to assist customers and friends that needed a help through online.

Cons:

I'm not being biased on this application but it really is a good thing to have this application.

Anton
Owner in Germany
Computer & Network Security, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good Remote-Software

4.0 7 months ago

Comments: In principle, it is good software, but because of the breach you have one less customer because of me. I also think the licence is definitely in the higher price segment.

Pros:

Works most of the time pretty good. (about 99%) It is good value for money.

Cons:

The late information about a breach. So i've changed to another remote-tool.

Fabruzio
Technician in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk, AnyTime

5.0 9 months ago

Comments: Anydesk allows me to give assistance or simply doing maintenance task to remote computer comfortably from my office desk, so I save time and money.
Anydesk runs smoothly and never hangs, little hardware requirements. Just be sure to have a stable and fast enough data line.

Pros:

I use Anydesk for work every day, and it helps me to remote connect and diagnose/troubleshoot/fix a lot of software problems. The program is small and quick to launch. Every AnyDesk user has a numbered ID. When you want to connect to someone just write the peer ID and wait for connection to be established (your peer has to authorize the connection). Next you will see remote screen and you will be able to interact using your mouse and keyboard. You can also transfer files. Free sessions last for 60 minutes. I highly recommend Anydesk. It's a light program, easy to use for everyone. Thumbs up!

Cons:

The remote address field is quite hidden

Reynaldo
Network Specialist in Mexico
Automotive, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool to control remotely from anywhere

5.0 7 months ago

Comments: I've been using from some years to connect external and is working great.

Pros:

Can connect remotely and secure to computers to give support or manage.

Cons:

at the moment everything is working good.

Muhammad Aamer
Muhammad Aamer
Ful Stack Developer in Saudi Arabia
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Anydesk is the awsome solution to remotely connect to devices(desktop, mobile)

3.0 last year

Comments: It is a great tool for me i use it to connect with my clients and remotely access there PCs to install scripts and software in there machines and teach them how to use it and also do some troubleshooting in there computers

Pros:

I like the fact that once i was got familiar with anydesk i then did not have to go anywhere else because i could use it for my mobile for laptop because it is available for mobiles too. and secondly like like all the basic and advance feature are there for example screen sharing, remote access, voice or chat etc etc

Cons:

The anydesk is very very slow sometimes yes i know that sometimes there is a bad signals but still it needs to be optimized more

Mohammad
Mohammad
arma in Jordan
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk review from my experience

3.0 2 years ago

Comments: My general experience using AnyDesk:- The program is good and has many features- Every organization needs it, no matter how big or small- It has some negatives and errors, but I believe in the next updates will be resolved.- I still use it today, and I will continue to use it because I don't see a competitor for it at the present time.

Pros:

The program facilitates work. I will give examples for clarification:- I have an employee in the company who has encountered a problem with his device. From where I am in a different department of the company, or maybe in another branch outside the country, I can access his device and solve the problem for him.- I want to transfer files from my old device to the new one, without having to upload it to websites or transfer it to an external hard drive. I use "Any Desk" and transfer the files.

Cons:

There are three negatives that bother me:Slow file transfer.- The program must detect viruses for fear of sending a virus through it and sticking it to another device.- The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)

Verified Reviewer
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Is AnyDesk good

5.0 8 months ago

Comments: My overall experience with AnyDesk has been positive due to its fast and reliable remote access capabilities. The user interface is intuitive, making it easy to connect to and control remote devices. It provides robust security features, ensuring safe connections. However, occasional connectivity issues can disrupt the workflow.

Pros:

What I liked most about AnyDesk is its fast and smooth remote connection, making it easy to work from anywhere. Its user-friendly interface and cross-platform compatibility enhance accessibility. The security features, including encryption, provide peace of mind. Additionally, the low latency ensures real-time collaboration without significant delays.

Cons:

The least liked aspect of AnyDesk is its occasionally unstable connection, which can result in lag and disruptions.

Aneesh
Aneesh
Game Developer in India
Verified LinkedIn User
Computer Games, Self Employed
Used the Software for: 2+ years
Reviewer Source

My AnyDesk Review by an Game Developer

5.0 8 months ago

Comments: Overall, It is solid software that gets work done just like it is supposed to do.

Pros:

Pros: The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID and address code with them are two things I like about AnyDesk. Since I work as a game developer and occasionally collaborate with others, AnyDesk is incredibly helpful because it makes it simple to connect to other people's computers and collaborate on projects from a distance.

Cons:

Cons: I dislike the scam aspect of AnyDesk. I am aware that AnyDesk employees are not directly to blame for these scams, but it still amazes me how many scammers use AnyDesk. Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible. If you refuse to pay, they will threaten to install a virus on your computer and demand outrageous amounts of money to fix it. AnyDesk does make some efforts to eliminate these scammers, but I think there can be more of that.

arya
logo design in India
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

This is very good, I have been doing it for 2 years so it is very good for me.

5.0 11 months ago

Comments: Whatever experience I have about it is very good till now, like file sharing software, app transfer data, anything, everything is fine for me till now.

Pros:

I like its file sharing feature because no matter how big the file is, it gets shared easily.

Cons:

There is nothing in it that is useless. Whatever I have done to it is good for me.

George
Manager in UK
Human Resources Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk on any PC

5.0 9 months ago

Comments: Since someone offered me support with AnyDesk i knew i had to keep this software and use it myself. An important security feature that is essential for all software like this is getting the full control when moving the mouse.

Pros:

I am using AnyDesk to help my colleagues but receiving support as well. Coming from other remote desktop software I can say AnyDesk is lightweight and much faster than others.

Cons:

No cons for this tiny software, everything worked perfect until now.

Abhishek
IT Infrastructure engineer in UK
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent tool for remote acess

5.0 6 months ago

Comments: Great tool to take quick remote access of PC , easy to control , transfer files

Pros:

Easy to Install Client , Super Easy to take control

Cons:

Tricky to take access of Mac machines (Have to enable screen recording and accessibility settings)

Mohamed
Mohamed
ESTIMATOR in Sri Lanka
Verified LinkedIn User
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

GEM OF A SOFTWARE FOR WORK FROM HOME

4.0 last year

Comments: I'M USING THIS SOFTWARE MORE THAN 2 YEARS
WORTH USING IT

Pros:

I CAN ACCESS MY OFFICE PC & SERVER ANYWHERE IN THE WORLD AT ANY TIME

Cons:

WHEN WE USE THE FREE TRIAL FREQUENTLY, IT ASKS TO PURCHASE THE LICENCE

Marian
IT Tehnician in Germany
Industrial Automation, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk anywhere

5.0 9 months ago

Comments: A great remote control app, easy to use on both sides. The remote user doesn't have to install any software.

Pros:

One of the best feature of AnyDesk is that you can use it without any installation. Using it is very easy and low resources consumption makes it the perfect remote control app.

Cons:

No cons for this great software, everything works great.

Juan Pablo
Juan Pablo
CEO in Colombia
Verified LinkedIn User
Financial Services Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

AnyDesk is the mammoth of remote control software

5.0 last year

Comments: Its a great alternative for remote needed company process, its lightyears ahead in terms of ease of use, compared to other remote support softwares.

Pros:

AnyDesk screen sharing capabilites and ease of use is its best advantage. Great alternative for in house tech support and hardware control departments.

Cons:

AnyDesk’s speed when processing in low bandwith could improve.

Rachelle Anne
RCS in Philippines
Government Relations, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk review

5.0 9 months ago

Comments: It is really helpful and easy to use especially for urgent tasks.

Pros:

It is very convenient for employees to monitor their work wether working from office or on field. I can manage both within my team by using this app.

Cons:

It is sometimes challenging to use it on mobile phones.

Aditi
Technical Consultant in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Make Connection Remotely And Provide Support With Anydesk

5.0 last year

Comments: I have been using this application for years. The ability to access several sessions was my favorite feature. It resolves issues with screen sharing, remote desktop connectivity, and remote keyboard and mouse control for laptops and desktop computers.

Pros:

We can easily provide assistance because we have remote access to our clients' computers. The application is extremely lightweight and establishes a connection between two devices quickly. Because I adore its customer service and practical features, I use it a lot.

Cons:

It requires a lot of effort to configure due to its complicated security settings. We have to restart the session if the opponent system locks up and the session automatically disconnects.

Dharmendra
Product Sales marketing in India
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

File transfer

5.0 last year

Comments: AnyDesk Solves some tasks well, that's why this desk is very good for me.

Pros:

Me AnyDesk I can send anything to my friends easily, if I am unable to do any work with my friend, I can do that work with the help of this software, that is why Any Desk is good.

Cons:

AnyDesk It doesn't look good that some people take wrong benefits from the system.

Govindarajan
Sales in India
Food & Beverages, Self Employed
Used the Software for: 2+ years
Reviewer Source

best return on investment

5.0 2 years ago

Comments: Generally speaking, AnyDesk is very much viewed as a dependable and productive distant work area programming arrangement. It is applauded for its quick and responsive presentation.

Pros:

Smart thing one can use to share the workspace screen basically with any common man. by and large its a respectable thing to use in the master environment for the delegates, one should ceaselessly truly prefer to use AnyDesk

Cons:

Data might get lost sometimes when there is voice over happens

Alina de Lourdes
DIRECTOR in Ecuador
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

IMMEDIATE SOLUTIONS

5.0 12 months ago

Comments: Very good. It allows me to request internal company problems and solve problems for my clients.

Pros:

The ease of installation and that it is widely used by related companies, which makes work easier

Cons:

So far I don't dislike anything. Any desk has given me solutions, not problems

Victoria
Victoria
Chief Risk Officer in US
Verified LinkedIn User
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Remote work with low latency.

5.0 2 years ago

Comments: We use AnyDesk in our remote work deployment, according to our work update protocol we should increase our staff working remotely by 10% this year.AnyDesk allows us to remotely access the devices that make up our network, even when the employee is not present at their workstation.In our company, it has been very useful and efficient, providing us with speed, security and collaboration between the company's staff and those who work remotely.

Pros:

AnyDesk is light and fast, allowing us to connect to remote devices with as little as 16 milliseconds of latency.End-to-end encryption and two-factor authentication allow us to maintain secure connections and keep our information safe from prying eyes.It is available for multiple platforms (I have installed it on Windows, iOS, and Android) and works efficiently.

Cons:

We have not found any negative points regarding this software, it works as expected and allows fast connections.

Verified Reviewer
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk Review

5.0 last year

Pros:

It helps us to access the remote desktop and remote support without giving handover the physical remote system.

Cons:

Sometimes while screen sharing the quality of video decreases which is very annoying.