---
description: Get detailed information about BigChange usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BigChange Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/10009/field-service-management/software) > [BigChange](/software/149479/jobwatch-powered-by-bigchange)

# BigChange

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> Job management software for UK field teams, connecting CRM, scheduling, tracking, mobile jobs, invoicing and reporting.
> 
> Verdict: Rated **4.5/5** by 270 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses BigChange?

UK field service businesses with office and mobile teams that need to replace paper, coordinate jobs, track progress and invoice completed work.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 270 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Simpro Software
- **Location**: Brisbane, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: £14.95
- **Pricing model**: Other
- **Pricing Details**: Vehicle Tracking = £14.95 per vehicle, per month&#10;JobWatch = £69.95 per vehicle, per month&#10;JobWatch Plus = £99.95 per vehicle, per month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Cyprus, France, Ireland, Netherlands, United Kingdom

## Features

- Alerts/Notifications
- Asset Tracking Software
- Attendance Tracking Software
- Availability Management
- Booking Management
- Calendar Management
- Client Management
- Compliance Management
- Contractor Database
- Corrective and Preventive Actions (CAPA)
- Cost Estimating
- Customer Portal
- Customizable Forms
- Delivery Tracking
- Dispatch Management
- Document Storage
- Driver Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Employee Scheduling Software
- Equipment Management
- Expense Tracking
- Facility Scheduling
- Fixed Asset Management Software
- For Commercial and/or Industrial Electrical Contractors
- Forms Management
- Image Capture
- Inspection Management
- Job Management
- Maintenance Management Software
- Mobile Access
- Mobile Signature Capture
- Online Booking
- Online Time Clock
- Payroll Management
- Preventive Maintenance Software
- Real-Time Data
- Real-Time Updates
- Real-time Scheduling
- Reminders
- Routing
- Scheduling Software
- Self Service Portal
- Service History
- Space Management Software
- Task Management Software
- Time Off Management
- Time Tracking Software
- Timesheet Management

... and 55 more features

## Integrations (9 total)

- Google Maps
- Microsoft Outlook
- Microsoft Word
- QuickBooks Online Advanced
- SAP Business One
- Sage 50 Accounting
- Xero
- inspHire
- what3words

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software)
- [Public Works Software](https://www.capterra.ae/directory/10042/public-works/software)
- [CMMS Software](https://www.capterra.ae/directory/30032/cmms/software)
- [Service Dispatch Software](https://www.capterra.ae/directory/30059/service-dispatch/software)
- [Building Maintenance Software](https://www.capterra.ae/directory/30102/building-maintenance/software)

## Alternatives

1. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5317 reviews)
2. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1487 reviews)
3. [FieldPulse](https://www.capterra.ae/software/153475/fieldpulse) — 4.6/5 (500 reviews)
4. [Service Fusion](https://www.capterra.ae/software/135788/service-fusion) — 4.3/5 (308 reviews)
5. [Commusoft](https://www.capterra.ae/software/189894/commusoft) — 4.7/5 (212 reviews)

## Reviews

### "Tomkinson Heating Big Change Review" — 5.0/5

> **David** | *31 March 2023* | Facilities Services | Recommendation rating: 9.0/10
> 
> **Pros**: Giving engineers jobs on tablet and getting correct job cards
> 
> **Cons**: There have been a few outages in the past which halt operations
> 
> In general a good experience. The engineers use the product well

-----

### "Great piece of Software\!" — 4.0/5

> **Jane** | *30 June 2023* | Facilities Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ability to see jobs in real time. Allows complete visibility throughout the whole business. We use the knowledge base for how too's and all of our policies to make sure that people use the correct ones. Being involved with the BC team when things don't quite work how you would like and they are alway willing to listen and take on board my suggestions and ideas.THe basic setting up was relativley easy and the worksheets are a great idea\!
> 
> **Cons**: The financial side of BC reporting isn't really up to scratch at the moment and we have had to find work arounds.

-----

### "If you are an existing company and you take on this product, expect a disappointing Big Change\!\!" — 2.0/5

> **Terry Clark** | *4 August 2022* | Construction Software | Recommendation rating: 0.0/10
> 
> **Pros**: Sales reps are likeable and extremely helpful.&#10;\[SENSITIVE CONTENT\] in customer services is a good guy but he must follow through on what he saw and understood when we asked him to come and visit us to see the issues we were having.
> 
> **Cons**: The product is only fit for a one trade business- the sales reps will say yes to all your questions without ensuring their answers to be true&#10;Our IT engineer worked on the installation and onboarding full time and was not given the promised support from Big Change&#10;We lost three members of our team, who jointly made a major mistake due to failure of linking separate trades within our organisation. &#10;You will be charged for everything and there are extras on every turn you take.
> 
> You are expected to do all of the onboarding with little or no support. &#10;My team are unimpressed with my decision to use Big Change and we have reverted back to our original CRM system Podio by Citrex a far superior product.

-----

### "William Hale Fire & Security Ltd" — 4.0/5

> **Jason** | *1 June 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: Since fully implementing Big Change, we have found the system generally easy to use, and popular with the field engineers. My favorite features of the system is the Job Management/Scheduling, the Tracking feature and how that links in with the scheduling diary.
> 
> **Cons**: A lot of work has to go into setting the system up and importing information, but i guess this goes for any CRM. I'm not keen on the Stock \&amp; Equipment setup and feel this could be improved.
> 
> Overall i feel Big Change is more than suitable for the Fire \&amp; Security industry, and includes all the features necessary to running the administrations, jobs, employees and customers.

-----

### "Hudson White Services And BigChange" — 5.0/5

> **Brent** | *31 March 2023* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly and customizable to fit our operation and we can always find a way to do something using the system, you just have to be a creative problem solver\!
> 
> **Cons**: mobile app for the admin side could do with being developed, or a more mobile friendly version for quick changes on the move.
> 
> Brilliant, don't have many issues, if we do they're sorted or we are shown how to sort them. Downtime is minimal.

-----

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## Links

- [View on Capterra](https://www.capterra.ae/software/149479/jobwatch-powered-by-bigchange)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/149479/jobwatch-powered-by-bigchange> |
| de-AT | <https://www.capterra.at/software/149479/jobwatch-powered-by-bigchange> |
| de-CH | <https://www.capterra.ch/software/149479/jobwatch-powered-by-bigchange> |
| en | <https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/> |
| en-AE | <https://www.capterra.ae/software/149479/jobwatch-powered-by-bigchange> |
| en-AU | <https://www.capterra.com.au/software/149479/jobwatch-powered-by-bigchange> |
| en-CA | <https://www.capterra.ca/software/149479/jobwatch-powered-by-bigchange> |
| en-GB | <https://www.capterra.co.uk/software/149479/jobwatch-powered-by-bigchange> |
| en-IE | <https://www.capterra.ie/software/149479/jobwatch-powered-by-bigchange> |
| en-IL | <https://www.capterra.co.il/software/149479/jobwatch-powered-by-bigchange> |
| en-IN | <https://www.capterra.in/software/149479/jobwatch-powered-by-bigchange> |
| en-NZ | <https://www.capterra.co.nz/software/149479/jobwatch-powered-by-bigchange> |
| en-SG | <https://www.capterra.com.sg/software/149479/jobwatch-powered-by-bigchange> |
| en-ZA | <https://www.capterra.co.za/software/149479/jobwatch-powered-by-bigchange> |
| es | <https://www.capterra.es/software/149479/jobwatch-powered-by-bigchange> |
| es-AR | <https://www.capterra.com.ar/software/149479/jobwatch-powered-by-bigchange> |
| es-CL | <https://www.capterra.cl/software/149479/jobwatch-powered-by-bigchange> |
| es-CO | <https://www.capterra.co/software/149479/jobwatch-powered-by-bigchange> |
| es-CR | <https://www.capterra.co.cr/software/149479/jobwatch-powered-by-bigchange> |
| es-DO | <https://www.capterra.do/software/149479/jobwatch-powered-by-bigchange> |
| es-EC | <https://www.capterra.ec/software/149479/jobwatch-powered-by-bigchange> |
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| es-PE | <https://www.capterra.pe/software/149479/jobwatch-powered-by-bigchange> |
| fr | <https://www.capterra.fr/software/149479/jobwatch-powered-by-bigchange> |
| fr-BE | <https://fr.capterra.be/software/149479/jobwatch-powered-by-bigchange> |
| fr-CA | <https://fr.capterra.ca/software/149479/jobwatch-powered-by-bigchange> |
| fr-LU | <https://www.capterra.lu/software/149479/jobwatch-powered-by-bigchange> |
| it | <https://www.capterra.it/software/149479/jobwatch-powered-by-bigchange> |
| nl | <https://www.capterra.nl/software/149479/jobwatch-powered-by-bigchange> |
| nl-BE | <https://www.capterra.be/software/149479/jobwatch-powered-by-bigchange> |
| pt | <https://www.capterra.com.br/software/149479/jobwatch-powered-by-bigchange> |
| pt-PT | <https://www.capterra.pt/software/149479/jobwatch-powered-by-bigchange> |

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