--- description: Get detailed information about Kangaroo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.ae/software/149363/kangaroo-rewards Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/149363/kangaroo-rewards?page=2) > All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo. > > Verdict: Rated **4.9/5** by 257 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kangaroo? Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick \& mortar, omnichannel businesses, multi-location, and enterprise businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 257 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: $79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Awards Management - CRM Software - Campaign Management Software - Campaign Planning - Campaign Scheduling - Contact Management Software - Contest Management - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer Experience Management - Customizable Templates - Dashboard Software - Data Visualization Software - Email Management Software - Email Marketing Software - Engagement Tracking - Feedback Management - For Small Businesses - Incentive Management - Loyalty Cards - Loyalty Program - Mass Texting - Membership Management Software - Mobile Coupons - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Language - NPS Survey Structure - Negative Feedback Management - Performance Metrics - Promotions Management - ROI Tracking - Referral Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management - Scheduled Messaging - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis Software - Third-Party Integrations - Visual Analytics ... and 6 more features ## Integrations (13 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software) - [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software) - [Gamification Software](https://www.capterra.ae/directory/30911/gamification/software) - [Customer Reference Management Software](https://www.capterra.ae/directory/30679/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.capterra.ae/software/169446/smile-io) — 4.9/5 (67 reviews) 2. [Tremendous](https://www.capterra.ae/software/197141/tremendous-rewards) — 4.8/5 (538 reviews) 3. [Referrizer](https://www.capterra.ae/software/144990/referral-marketing-automation) — 4.8/5 (197 reviews) 4. [Tango](https://www.capterra.ae/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (532 reviews) 5. [Trustpilot](https://www.capterra.ae/software/169618/trustpilot) — 4.5/5 (1206 reviews) ## Reviews ### "Kangaroo review" — 5.0/5 > **mobina** | *30 April 2025* | Food Production | Recommendation rating: 7.0/10 > > **Pros**: the idea behind kangaroo is very nice, it is a great addition to a company's operations. > > **Cons**: the kangaroo editors section to create emails is a bit hard to use, it faces technical issues often but overall not difficult to navigate. > > so far at the beginning of our kangaroo journey, it has been effective as there is always someone ready to provide us with any assistance we need at any time. special shoutout to \[sensitive content hidden\], for being very patient and kind in always assisting us. ----- ### "Great experience" — 5.0/5 > **Nijad** | *15 January 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: I just started from 3 months.I realise that they have an excellent customer service and Helpful people.Working on the success of our business > > **Cons**: To be honest, I didn't face any problem till now.And since I have people to help me and solve all my problems , so everything is perfect > > A happiest move experience that help me with my business.Without any extra effort , thank you for \[sensitive content hidden\] a great customer service , giving me all the details and all the time needed ----- ### "Support Review" — 5.0/5 > **Jessica** | *22 September 2025* | Import & Export | Recommendation rating: 10.0/10 > > **Pros**: The Kangaroo platform offers great flexibility for setting up rewards and loyalty features, which helps us engage with our customers more effectively. The support team is always responsive and professional, making it easy to resolve issues quickly. Theresa, in particular, has been outstanding with her continuous follow-up, clear explanations, and proactive support, which really added value to our experience. > > **Cons**: Certain customizations cannot be changed. This can limit flexibility when trying to tailor the platform fully to our business needs. > > The Kangaroo Team support has been helpful. Special thanks to Theresa for her continuous follow-up and support. ----- ### "Positive feedback" — 5.0/5 > **Ibrahim** | *8 March 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Simplicity and smooth service delivered . > > **Cons**: All was good, nothing to complain, some emails were not received but ended being in spam. > > Solved a big issue which is sending large email groups in one click of button ----- ### "Great Product and People" — 5.0/5 > **Danielle** | *11 August 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It's very user friendly, its modern and easy to use. I like the AI features that help you make your emails and subject lines better. I really like our account manager because she is so helpful and I feel like always has our back and our best interest in mind for our business and overall success. > > **Cons**: There are some integrations that don't completely connect with our point of sale system but hopefully more features will become more seamless soon\! > > I really enjoy working with our account rep, \[sensitive content hidden\] she is so helpful and makes working with Kangaroo very easy. There's also a lot of great options for cool reward programs for our customers\! ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data