Automox

Who Uses Automox?

We serve IT and security teams of any size providing access to enterprise grade patching, software deployment, and configuration control through a centralized cloud console.

What Is Automox?

Cloud-native and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox Details

Automox

https://www.automox.com

Founded 2015

Support

  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows

Training

  • Live Online
  • Webinars
  • Documentation
Automox video
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Automox pricing overview

Automox has a free version and offers a free trial.


Free Version

Yes

Free Trial

Yes

Automox Features

  • Anti Spam
  • Anti Virus
  • Audit Trail
  • Compliance Management
  • Database Security Audit
  • File Access Control
  • Financial Data Protection
  • Maintenance Scheduling
  • Real Time Monitoring
  • Security Event Log
  • Virus Definition Update
  • Vulnerability Protection

View full list of Computer Security Software

  • Anomaly/Malware Detection
  • Behavioral Analytics
  • Continuous Monitoring
  • Prioritization
  • Remediation Management
  • Root Cause Analysis
  • Whitelisting/Blacklisting

View full list of Endpoint Detection and Response Software

  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting/Blacklisting

View full list of Endpoint Protection Software

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

View full list of IT Asset Management Software

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

View full list of IT Management Software

  • Contract Management
  • IT Asset Management
  • Incident Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

View full list of IT Service Software

  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Scheduling

View full list of MSP Software

  • Alerts/Notifications
  • Automatic Approval
  • Automatic Patch Deployment
  • Automatic Scans
  • Compliance Management
  • Custom Patches
  • Dashboard
  • Network Wide Management
  • Patch Prioritization
  • Patch Testing
  • Remote Access/Control
  • Vulnerability Scanning

View full list of Patch Management Software

  • Asset Discovery
  • Asset Tagging
  • Network Scanning
  • Patch Management
  • Policy Management
  • Prioritization
  • Risk Management
  • Vulnerability Assessment
  • Web Scanning

View full list of Vulnerability Management Software

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Automox Reviews

Showing 5 of 43 reviews

Overall
4.7/5
Ease of Use
4.8/5
Customer Service
4.9/5
Features
4.5/5
Value for Money
4.9/5
Nathan K.
Sr. Network Security Engineer
Insurance, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/10/2019

"Finally a software deployment tool that just works"

Comments: We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.
I'm also very excited about the features they will be adding to their platform.

Pros: I love how responsive the product is for being agent-based. Multi-platform support makes it easy to use one product for your patching and software deployment needs. Automatic scanning which uncovers which patches are needed for installed applications/OS. Their live dashboard makes it easy to determine the level of compliance.
Their built-in live chat makes it easy to connect with Support to resolve issues.

Cons: Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Vendor Response

by Automox on 12/11/2019

Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!

  • Reviewer Source 
  • Reviewed on 18/10/2019
Mike M.
IT Director
Education Management, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/05/2020

"Automox"

Comments: Outstanding. Product has done exactly what is advertised (patch management) at a fair price. Support has also been great for the few times I had needed to reach out. They stayed on top of the ticket until it was resolved.

Pros: As a very small department with hundreds of computers with various software packages installed, I needed a way to top-down see the patch cadence. Automox was quick to deploy and quick to start getting results that I could take action on.

Cons: The core patch anagement features are great, but since there's an agent there may be some additional capability that could be added: Send message to user, shutdown computer, uninstall software, etc.

Vendor Response

by Automox on 08/05/2020

Thanks for the review Mike! We do actually have the ability to do the things you listed in the Cons section using the Worklets feature. Check out the Worklets category on our community where we have Worklets to send messages, shut down computers and remove unwanted software. If you need help getting a Worklet written to accomplish a task, please reach out to us and we're happy to help.

  • Reviewer Source 
  • Reviewed on 03/05/2020
Verified Reviewer
Network Systems Support
Financial Services, 201-500 Employees
Used the Software for: Free Trial
  • Overall Rating
    2/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 04/12/2018

"Did not work correctly."

Comments: Could not get this to work effectively even on just two windows servers, contacted support and got an initial response but nothing more. Looks nice and would be a good solution if it worked, it just seems unfinished and flaky. I suspect you need to enable a firewall rule for 3rd party updates to work ( suspect the same for Linux) .

Pros: Looks nice, works fine with Linux ( as long as firewall is set up)
fairly simple setup.

Cons: Did not pick up that our 2008 test machine had not patched in 2 years.
Did not show all the "Supported" 3rd party software.
No Logs.
Did not have any info on updates not applying.
Policies did not seem to apply correctly.
Still requires WSUS( or risk using online windows updates which kill bandwidth)
No Linux Onsite Cache

  • Reviewer Source 
  • Reviewed on 04/12/2018
John P.
AVP, Information Systems
Insurance, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/09/2019

"Streamlining and simplifying our patching strategy in a "Do More with Less" world."

Comments: Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.

Pros: This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.

Cons: UI continues to need some improvement; however, they do publish updates regularly.

Vendor Response

by Automox on 12/11/2019

Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned!

  • Reviewer Source 
  • Reviewed on 18/09/2019
Abhilash R.
Director of IT
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/03/2020

"Perfect for mixed environments"

Comments: I wish I had signed up for Automox earlier. It has reduced my department's overhead regarding maintaining updates quite a bit.

Pros: Where to start --
> Easy deployment
> Can be used as a basic inventory management system
> Integrates with Crowdstrike Falcon
> Windows computers no longer need to be in the network to receive updates from the server
> Can be used to replace Jamf for Macs since this handles Mac updates as well
> Other than OS updates, Automox updates many apps like Adobe, Zoom, Webex as well
> Excellent admin interface and dashboard

Cons: Not necessarily a con, but I would like a note/remark option under each computer so that I can add notes or encryption keys

  • Reviewer Source 
  • Reviewed on 18/03/2020