--- description: Get detailed information about Shiptheory usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shiptheory Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [Shiptheory](/software/147813/shiptheory) # Shiptheory Canonical: https://www.capterra.ae/software/147813/shiptheory Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/147813/shiptheory?page=2) > Integrates the most popular eCommerce channels with the largest UK Carriers, automating the shipping process. > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Shiptheory? Large omnichannel retailers, small and medium retailers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 59 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mad Capsule Media ## Commercial Context - **Starting Price**: £35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: It is also available at $97.01/mo and $226.35/mo with additional features. - **Target Audience**: 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Air Shipping - Delivery Management Software - Ground Shipping - Import/Export Management - Inventory Management Software - Order Management Software - Returns Management - Shipment Tracking Software - Shipping Labels - Shipping Management - Warehouse Management Software ## Support Options - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.capterra.ae/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.ae/directory/30104/shipping/software) - [Order Fulfillment Software](https://www.capterra.ae/directory/32618/order-fulfillment/software) ## Alternatives 1. [Easyship](https://www.capterra.ae/software/170399/easyship) — 4.3/5 (276 reviews) 2. [ShipTime](https://www.capterra.ae/software/198849/shiptime) — 4.6/5 (500 reviews) 3. [Stamps.com](https://www.capterra.ae/software/90069/stamps-com) — 4.4/5 (919 reviews) 4. [Pirate Ship](https://www.capterra.ae/software/172133/pirate-ship) — 4.9/5 (1004 reviews) 5. [Freightview](https://www.capterra.ae/software/136895/freightview) — 4.7/5 (743 reviews) ## Reviews ### "It's the Ship\!" — 5.0/5 > **Paul** | *3 August 2021* | Arts & Crafts | Recommendation rating: 8.0/10 > > **Pros**: Super simple to set up. You are talked through every step of the process. Very easy to get carriers set up. > > **Cons**: The phone support is very, very good. Only downside is they are not there at the weekend (yet) I think they are looking into it. > > Using Ship Theory is a great experience. Well thought out, intuitive shipping software. Super support. Extensive carrier support. All the features you need. Our staff were trained up in no time. It has saved us a huge amount of time and streamlined numerous processes. Highly recommended\! ----- ### "Simple, effective and time-saving product" — 5.0/5 > **Miles** | *4 August 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: There's a lot to like\! Integrating Shiptheory has made a big difference with how we send out orders. It's both significantly reduced the time spent doing orders and the numbers of human-errors that we've experienced. Setting it up was simply and the flexbile nature of the rules has enabled us to cater for our business needs. User interface is also great and easy to use. As are the number of integrations with a variety of different platforms. Pricing has also suited us a growing business that has to look after cash flow. > > **Cons**: There are some features that it would be nice to haves that our already on the roadmap. These include: ability to better manage individual orders on the platform and higher level customisation of product tables and integrated labels. > > The customer service from ShipTheory has genuinely been incredible - probably the best I've ever experienced when dealing with a company. Any questions are normally answered within minutes and the online help centre is also fantastic. Given the impact it's had on our day-to-day business, I'm really pleased with the overall experience we've had. ----- ### "Doesnt Work and Customer support not responsive" — 1.0/5 > **jascer** | *10 March 2020* | Retail | Recommendation rating: 0.0/10 > > **Pros**: there isnt much to like its buggy and lost me an ebay account > > **Cons**: The apc function lost me my ebay account as it generates tracking numbers that a refused by ebay > > pretty poor overall ----- ### "Fully Integrated Shipments Done Well" — 5.0/5 > **Hamish** | *30 March 2020* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Multi channel integration, enables us to pull sales from multiple channels and send via multiple carriers with ease. > > **Cons**: Some counter intuitive interactions with Unleashed API have meant some minor operational changes to get full functionality. > > Very happy, makes our recent increase in web sales very much more manageable in a small team. Simply come in each day, tear off the shipping labels and pick the orders, job done\! ----- ### "Moved from another shipping intergrator after being forced into a contract and price increase." — 5.0/5 > **Steven** | *6 July 2020* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Speed and very reliable. Was setup in notime and has worked with no downtime for over a year. > > **Cons**: Nothing really. Its done everything we have needed, and have just started using intergrated labels which are great. > > Cant fault them\! ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/147813/shiptheory?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/147813/shiptheory) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data