--- description: Get detailed information about Workiz usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Workiz Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Garage Door Software](/directory/31415/garage-door/software) > [Workiz](/software/147525/workiz) # Workiz Canonical: https://www.capterra.ae/software/147525/workiz Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/147525/workiz?page=2) > Cloud-based and AI-enabled FSM platform with Genius tools that assist with scheduling, invoicing, reporting, dispatching, and more. > > Verdict: Rated **4.4/5** by 218 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Workiz? Workiz is designed for field service professionals, including HVAC, plumbing, electrical, locksmith, junk removal, appliance repair, garage door, landscaping, and pest control services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 218 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Workiz - **Location**: San Diego, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: $187.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Lite: Free forever (2 pro users) Standard: $225 for up to 5 users Ultimate: Contact Workiz (unlimited pro users) - The complete plan to operate your business, franchises, partners, and inventory. 7-day free trial available for all packages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Audit Trail - Automated Scheduling - CRM Software - Calendar Management - Call Recording Software - Call Routing - Callback Scheduling - Client Management - Computer Telephony Integration - Contact Database - Cost Estimating - Customer Database - Customer Management - Customizable Invoices - Dispatch Management - Electronic Payments - Electronic Signature - Employee Scheduling Software - Equipment Tracking - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - GPS - IVR - Inventory Control Software - Inventory Management Software - Invoice Management - Job Management - Job Scheduling - Mobile Access - Mobile App - Mobile Payments - Online Time Clock - Payment Processing Software - Preventive Maintenance Software - Project Scheduling - Project Time Tracking - Project Tracking Software - Quotes/Estimates - Real-Time Updates - Reminders - Reporting/Analytics - Scheduling Software - Service History - Subcontractor Monitoring - Task Management Software - Technician Management - Third-Party Integrations - Time & Expense Tracking - Timesheet Management - Work Order Management ... and 17 more features ## Integrations (16 total) - CompanyCam - Google Calendar - Gusto - Linxup - Mailchimp - Microsoft Excel - Microsoft Outlook - NiceJob - QuickBooks Online - QuickBooks Online Advanced - Salesforce Platform - Stripe - Sunbit - WiseTrack - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Garage Door Software](https://www.capterra.ae/directory/31415/garage-door/software) ## Related Categories - [Garage Door Software](https://www.capterra.ae/directory/31415/garage-door/software) - [Carpet Cleaning Software](https://www.capterra.ae/directory/31417/carpet-cleaning/software) - [Locksmith Software](https://www.capterra.ae/directory/31675/locksmith/software) - [Equipment Maintenance Software](https://www.capterra.ae/directory/30103/equipment-maintenance/software) - [HVAC Software](https://www.capterra.ae/directory/30107/hvac/software) ## Alternatives 1. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1456 reviews) 2. [Housecall Pro](https://www.capterra.ae/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 3. [ServiceWorks](https://www.capterra.ae/software/183679/serviceworks) — 3.6/5 (115 reviews) 4. [Kickserv](https://www.capterra.ae/software/122541/kickserv) — 4.4/5 (387 reviews) 5. [FieldPulse](https://www.capterra.ae/software/153475/fieldpulse) — 4.6/5 (445 reviews) ## Reviews ### "Greedy and not user friendly" — 2.0/5 > **Amity** | *27 September 2024* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Aesthetics are good, easy to read schedule board. > > **Cons**: Customer service is the absolute worst. They are constantly implementing new "features" or changes, rather than improving the current flaws. They are constantly trying to increase their bottom line, rather than maintain their current customers. > > Incredibly disappointing. I would only recommend this platform to my competition. ----- ### "Workiz great fit for a larger business" — 4.0/5 > **Dan** | *7 February 2025* | Construction Software | Recommendation rating: 8.0/10 > > **Pros**: Customer service was friendly and helpful. > > **Cons**: Monthly fee expensive for a small business or sole proprietor. > > Workiz seems like a good tool for a larger business. ----- ### "Great Option for Home Services\!" — 5.0/5 > **Louis A.** | *31 July 2025* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: Workiz is really simple to use and the learning curve is not very long. Once you identify the process its the same for every Home Services business. You'll really enjoy how easy it is > > **Cons**: I think the filed app can be made a bit more visually user friendly to show the customer BUT for the field techs it is supper easy to use. > > I have really enjoyed the switch to Workiz. The cost is a great value for the money. Invoicing customers is very easy and can be sent via email and SMS texting which is a great feature. Payments are secure and the scheduling of appointments and overall management of customers is super easy. ----- ### "Workiz – Poor Experience, Lacking Support" — 1.0/5 > **Jesus** | *20 May 2025* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: Workiz, like any other FSM, makes client interactions easy. I also liked the ease of use of the product and how we could minimize the number of software we needed to use in order to complete projects. > > **Cons**: It is difficult to get a hold of customer support, and when you do, they are limited to what they can help you with. There is a lack of accountability when they make errors, and it seem they are in no rush to fix them when you reach out. > > Throughout the last year, we were assigned roughly six different account managers. Only two or three of them formally introduced themselves. In most cases, we didn’t even know our account manager had changed until we needed support and discovered someone new was assigned to us. Our biggest ongoing issue was with the phone system. For the entirety of our time with Workiz, we dealt with calls coming in where we would hear hold music, but no one was on the other end. We reported this multiple times, but support consistently told us nothing was wrong. After realizing Workiz wasn’t the right fit, we made the decision not to renew. We reached out proactively to our account manager, \[sensitive content hidden\] asking to be downgraded to the Lite plan to allow us time to port our phone numbers and transfer our data before the contract ended. That didn’t happen. Instead, our account was fully deactivated—cutting off access to our phone lines, app, and all client data. We emailed \[sensitive content hidden\] immediately, but this happened on a Friday. On Saturday, I called Workiz support 71 times before finally getting through to someone. They told me no one who could help would be available until Monday. On the fifth, everything was restored—but only after over 100 calls, follow-up emails, and unnecessary delays. I’m writing this because I believe in transparency, and I wouldn’t want another small business to go through the same thing. Other frustrations we experienced include: No unlimited phone plan – Most FSM platforms offer this. Workiz doesn’t, even though it’s one of the most requested features. Limited automations – Even on the Ultimate plan, you were still limited to a certain number of automatons you could set up. Unreliable mobile app – The app frequently froze or crashed, requiring us to force close and restart regularly. In short, Workiz might work for some businesses, but based on our experience, we cannot recommend it. ----- ### "USE ANY OTHER CRM" — 1.0/5 > **DERRICK** | *24 March 2025* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: automation, Training videos, user friendly if you've worked in a CRM before > > **Cons**: non existent customer service, glitchy, lack organization, no dedicated account representative > > They take your money, then the support is non existent. We have been waiting over a week to get a support response and a call back. The people we communicate with via email just keep giving responses like, we will have someone contact your back in 1-2 days. I got one call back and the guy could not even tell who was in charge of my account. He kept trying to refer me to the onboarding trainer who had already told me he didn't manage my account. They have over $4000 from us and we are not in anyway confident that we want to grow a business using this platform. This is the worst customer service experience I have ever had. I am a part of nearly every social media HVAC contractors group out there and have contributed significantly over the years. I will warn everyone that asks about CRMS ( daily occurrence) to turn and run away from Workiz. DO THE RIGHT THING, GIVE ME A REFUND, AND LET ME GO TO SOMEONE THAT KNOWS HOW TO TREAT A CUSTOMER. We have not been with the business even a month since we launched. I couldn't imagine how terrible it will be as we grow. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/147525/workiz?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/147525/workiz) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data