--- description: Get detailed information about Workiz usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Workiz Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Garage Door Software](/directory/31415/garage-door/software) > [Workiz](/software/147525/workiz) # Workiz Canonical: https://www.capterra.ae/software/147525/workiz Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/147525/workiz?page=2) > Cloud-based and AI-enabled FSM platform with Genius tools that assist with scheduling, invoicing, reporting, dispatching, and more. > > Verdict: Rated **4.4/5** by 218 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Workiz? Workiz is designed for field service professionals, including HVAC, plumbing, electrical, locksmith, junk removal, appliance repair, garage door, landscaping, and pest control services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 218 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Workiz - **Location**: San Diego, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: $187.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Lite: Free forever (2 pro users) Standard: $225 for up to 5 users Ultimate: Contact Workiz (unlimited pro users) - The complete plan to operate your business, franchises, partners, and inventory. 7-day free trial available for all packages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Audit Trail - Automated Scheduling - CRM Software - Calendar Management - Call Recording Software - Call Routing - Client Management - Computer Telephony Integration - Contact Database - Cost Estimating - Customer Database - Customer Management - Customizable Invoices - Dispatch Management - Document Storage - Electronic Payments - Electronic Signature - Employee Scheduling Software - Equipment Tracking - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - GPS - IVR - Inventory Control Software - Inventory Management Software - Invoice Management - Job Management - Job Scheduling - Mobile Access - Mobile App - Mobile Payments - Online Time Clock - Payment Processing Software - Preventive Maintenance Software - Project Scheduling - Project Time Tracking - Project Tracking Software - Quotes/Estimates - Real-Time Updates - Reminders - Reporting/Analytics - Scheduling Software - Service History - Subcontractor Monitoring - Task Management Software - Technician Management - Third-Party Integrations - Time & Expense Tracking - Timesheet Management - Work Order Management ... and 17 more features ## Integrations (16 total) - CompanyCam - Google Calendar - Gusto - Linxup - Mailchimp - Microsoft Excel - Microsoft Outlook - NiceJob - QuickBooks Online - QuickBooks Online Advanced - Salesforce Platform - Stripe - Sunbit - WiseTrack - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Garage Door Software](https://www.capterra.ae/directory/31415/garage-door/software) ## Related Categories - [Garage Door Software](https://www.capterra.ae/directory/31415/garage-door/software) - [Carpet Cleaning Software](https://www.capterra.ae/directory/31417/carpet-cleaning/software) - [Locksmith Software](https://www.capterra.ae/directory/31675/locksmith/software) - [Equipment Maintenance Software](https://www.capterra.ae/directory/30103/equipment-maintenance/software) - [HVAC Software](https://www.capterra.ae/directory/30107/hvac/software) ## Alternatives 1. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Housecall Pro](https://www.capterra.ae/software/140363/housecall-pro) — 4.7/5 (2737 reviews) 3. [ServiceWorks](https://www.capterra.ae/software/183679/serviceworks) — 3.6/5 (115 reviews) 4. [Kickserv](https://www.capterra.ae/software/122541/kickserv) — 4.4/5 (387 reviews) 5. [Weave](https://www.capterra.ae/software/141842/weave) — 4.3/5 (668 reviews) ## Reviews ### "Greedy and not user friendly" — 2.0/5 > **Amity** | *27 September 2024* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Aesthetics are good, easy to read schedule board. > > **Cons**: Customer service is the absolute worst. They are constantly implementing new "features" or changes, rather than improving the current flaws. They are constantly trying to increase their bottom line, rather than maintain their current customers. > > Incredibly disappointing. I would only recommend this platform to my competition. ----- ### "Customer support isn't too responsive. Impossible to get a refund." — 3.0/5 > **justin** | *3 July 2024* | Individual & Family Services | Recommendation rating: 3.0/10 > > **Pros**: It's does the basic scheduling and invoicing feature ok. Its been getting worse. > > **Cons**: The customer support takes a month. \[sensitive content hidden\], Customer Success Team Lead, is very unresponsive. Took a whole month to try to get a refund. I asked to change to a monthly. They still charged me $3000+ for the yearly plan. There expensive for the phone services which doesn't even connect with calls to well. > > Not overall impressed with the customer support. I think the software is getting worse and worse with bugs and updates. ----- ### "Before You Decide To Go With Workiz..." — 2.0/5 > **Dawson** | *7 May 2024* | Recreational Facilities & Services | Recommendation rating: 1.0/10 > > **Pros**: There are a few things I grew to appreciate about Workiz like the automations, but there's way more to the story. > > **Cons**: Since day one of switching to Workiz it has been a non-stop headache. The sales team was quick to promise every functionality that was important to us like a call center that can manage multiple locations, importing all of our historical data into Workiz, and much more. We quickly found out that there was no merit to what they promised on the sales calls. We experienced extensive QuickBooks sync issues that skewed our financial reporting, making it impossible to know what our true financial situation was. After months of reaching out to Workiz support they finally admitted they had an internal problem that was causing this and refunded us 1 month of software cost. The onboarding team did an embarrassing job of importing our historic data. Almost every invoice over the past year was populated in Workiz but was not showing a collected payment, so the system was showing hundreds of thousands of dollars overdue in payments over the past year. The other customer service reps that we spoke with couldn’t answer simple questions we had about the functionality of the software. We had to figure out everything on our own. Workiz is also missing some functions that you think would be obvious to anyone using a home service software, for example: You are unable to make invoicing required before closing out a job (techs consistently forget to create invoices leaving this up to office staff to catch). You are unable to be signed in on multiple devices at the same time, e.g. your cellphone and a field device like iPad or tablet. The mobile app does not rotate sideways. Workiz text can’t display emojis. The list goes on and on, but I just can’t believe that a company like this is so popular and doing so much revenue annually. They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look elsewhere. We used Jobber before and although imperfect, it’s cheaper, easier to use, has much better customer service, easier to train techs on, etc.. > > My experience with Workiz has been terrible. It's costed my business thousands of dollars in extra time and mind space, and I'm pretty sure my accountant hates me now. ----- ### "Great Option for Home Services\!" — 5.0/5 > **Louis A.** | *31 July 2025* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: Workiz is really simple to use and the learning curve is not very long. Once you identify the process its the same for every Home Services business. You'll really enjoy how easy it is > > **Cons**: I think the filed app can be made a bit more visually user friendly to show the customer BUT for the field techs it is supper easy to use. > > I have really enjoyed the switch to Workiz. The cost is a great value for the money. Invoicing customers is very easy and can be sent via email and SMS texting which is a great feature. Payments are secure and the scheduling of appointments and overall management of customers is super easy. ----- ### "Workiz – Poor Experience, Lacking Support" — 1.0/5 > **Jesus** | *20 May 2025* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: Workiz, like any other FSM, makes client interactions easy. I also liked the ease of use of the product and how we could minimize the number of software we needed to use in order to complete projects. > > **Cons**: It is difficult to get a hold of customer support, and when you do, they are limited to what they can help you with. There is a lack of accountability when they make errors, and it seem they are in no rush to fix them when you reach out. > > Throughout the last year, we were assigned roughly six different account managers. Only two or three of them formally introduced themselves. In most cases, we didn’t even know our account manager had changed until we needed support and discovered someone new was assigned to us. Our biggest ongoing issue was with the phone system. For the entirety of our time with Workiz, we dealt with calls coming in where we would hear hold music, but no one was on the other end. We reported this multiple times, but support consistently told us nothing was wrong. After realizing Workiz wasn’t the right fit, we made the decision not to renew. We reached out proactively to our account manager, \[sensitive content hidden\] asking to be downgraded to the Lite plan to allow us time to port our phone numbers and transfer our data before the contract ended. That didn’t happen. Instead, our account was fully deactivated—cutting off access to our phone lines, app, and all client data. We emailed \[sensitive content hidden\] immediately, but this happened on a Friday. On Saturday, I called Workiz support 71 times before finally getting through to someone. They told me no one who could help would be available until Monday. On the fifth, everything was restored—but only after over 100 calls, follow-up emails, and unnecessary delays. I’m writing this because I believe in transparency, and I wouldn’t want another small business to go through the same thing. Other frustrations we experienced include: No unlimited phone plan – Most FSM platforms offer this. Workiz doesn’t, even though it’s one of the most requested features. Limited automations – Even on the Ultimate plan, you were still limited to a certain number of automatons you could set up. Unreliable mobile app – The app frequently froze or crashed, requiring us to force close and restart regularly. In short, Workiz might work for some businesses, but based on our experience, we cannot recommend it. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/147525/workiz?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/147525/workiz) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data