---
description: Get detailed information about SMS API usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SMS API Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [SMS API](/software/147248/sms-notify)

# SMS API

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> Our SMS API is a fast, customizable program designed to fit your company's needs by reliably sending and receiving  messages globally.
> 
> Verdict: Rated **4.7/5** by 34 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SMS API?

We cater to companies of all sizes who want to integrate text messaging into their existing website, software, CRM, or any application with open webhooks.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 34 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Esendex
- **Founded**: 1999

## Commercial Context

- **Starting Price**: $19.99
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Initial API setup: $9.99/month
Additional pricing on per-message and monthly basis:

Long Code Plans:
Outbound: $0.0075 / message
Inbound: $0.0075/ message
Each Number: $1.00 / month
Volume pricing is also available 

Short Code Plan:
Outbound: $0.0075 /message
Inbound: $0.005 /message
Volume pricing is also available
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 2-Way Messaging
- Automated Responses
- Autoresponders
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Engagement Tracking
- Mass Texting
- Message Personalization
- Mobile Coupons
- Push Notifications Software
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Appointment Scheduling Software](https://www.capterra.ae/directory/30757/appointment-scheduling/software)
- [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software)
- [Cloud Communication Platforms](https://www.capterra.ae/directory/31362/cloud-communication-platform/software)
- [SMS Marketing Software](https://www.capterra.ae/directory/30842/sms-marketing/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1787 reviews)
2. [Wildix](https://www.capterra.ae/software/218251/wildix) — 4.7/5 (209 reviews)
3. [Zoom Workplace](https://www.capterra.ae/software/144037/zoom-video-conferencing) — 4.6/5 (14661 reviews)
4. [Mobile Text Alerts](https://www.capterra.ae/software/152417/mobile-text-alerts) — 4.5/5 (86 reviews)
5. [WebEngage](https://www.capterra.ae/software/143401/webengage) — 4.5/5 (32 reviews)

## Reviews

### "Works as expected" — 5.0/5

> **Rebecka** | *28 August 2024* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Works as describe and save us a ton of time from manually sending emails to follow up
> 
> **Cons**: not sure we have any issues.  It really does work as expected
> 
> It was a good experience, and we are happy we are using it.  We are utilizing it to automate emails to our customers to update them on their order status.

-----

### "SMS Notify\! BA" — 5.0/5

> **Verified Reviewer** | *23 April 2022* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: The application has a very comfortable and simple use. It is an application for cleaning and improving data.
> 
> **Cons**: Slightly more expensive than other competing apps.
> 
> I like that the application does not ask for an extra fee other than my use.

-----

### "SMS Text messaging for our customer service." — 5.0/5

> **Martin** | *13 August 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Simple interface.  Ease of use.  Good customer service.
> 
> **Cons**: Originally the account management website during the transition from CDYNE to Esendex was a bit confusing, but I think that has bee corrected now.
> 
> Good experience with customer service.  The API is simple to use.

-----

### "BS\_sms notify" — 2.0/5

> **Bugra** | *12 April 2022* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: We can send any text to any number we want.
> 
> **Cons**: this is outdated and outdated technology
> 
> I know that market employees use it for communication or discounts.

-----

### "Excellent service, product recommendation" — 4.0/5

> **Maureen** | *14 August 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10
> 
> **Pros**: Esendex ensures the address data managed by my organization meets postal standards.
> 
> **Cons**: We had a situation when a user inadvertently enabled the address verification process multiple times in a single day. It resulted in higher than average fees. Ideally, the application would allow users to set a maximum number of transactions per day. That would help eliminate unintentional charges.
> 
> Customer service is very responsive and provides thorough explanations.

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## Links

- [View on Capterra](https://www.capterra.ae/software/147248/sms-notify)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/147248/SMS-Notify/> |
| en-AE | <https://www.capterra.ae/software/147248/sms-notify> |
| en-AU | <https://www.capterra.com.au/software/147248/sms-notify> |
| en-CA | <https://www.capterra.ca/software/147248/sms-notify> |
| en-GB | <https://www.capterra.co.uk/software/147248/sms-notify> |
| en-IE | <https://www.capterra.ie/software/147248/sms-notify> |
| en-IL | <https://www.capterra.co.il/software/147248/sms-notify> |
| en-IN | <https://www.capterra.in/software/147248/sms-notify> |
| en-NZ | <https://www.capterra.co.nz/software/147248/sms-notify> |
| en-SG | <https://www.capterra.com.sg/software/147248/sms-notify> |
| en-ZA | <https://www.capterra.co.za/software/147248/sms-notify> |
| fr | <https://www.capterra.fr/software/147248/sms-notify> |
| fr-BE | <https://fr.capterra.be/software/147248/sms-notify> |
| fr-CA | <https://fr.capterra.ca/software/147248/sms-notify> |
| fr-LU | <https://www.capterra.lu/software/147248/sms-notify> |

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