---
description: Get detailed information about Globitel Workforce Management (WFM) usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Globitel Workforce Management (WFM) Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Globitel Workforce Management (WFM)](/software/147143/globitel-workforce-management-wfm)

# Globitel Workforce Management (WFM)

Canonical: https://www.capterra.ae/software/147143/globitel-workforce-management-wfm

> A platform for optimizing the performance of contact centers by enhancing their ability to accurately forecast, schedule, and more.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Globitel Workforce Management (WFM)?

Contact Centers, Financial Institutions, Public Safety, Utilities \& Hydro \& Government

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Globitel
- **Founded**: 1996

## Commercial Context

- **Starting Price**: $25,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starting with base module, then per agent license
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Available Countries**: Jordan

## Features

- Budgeting/Forecasting
- Employee Management
- Performance Management
- Skills Tracking

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Workforce Management Software](https://www.capterra.ae/directory/30210/workforce-management/software)

## Alternatives

1. [Clockify](https://www.capterra.ae/software/169607/clockify) — 4.8/5 (9235 reviews)
2. [Flex Plus](https://www.capterra.ae/software/1070245/Flex-Plus) — 4.8/5 (45 reviews)
3. [Paylocity](https://www.capterra.ae/software/86714/webpay) — 4.3/5 (1822 reviews)
4. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Jibble](https://www.capterra.ae/software/156992/jibble) — 4.8/5 (1643 reviews)

## Reviews

### "I used WFM as daily app for Dispatch role" — 5.0/5

> **Roxana Georgiana** | *25 August 2021* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: With workforce management I was able to track engineers activity and to assign them tasks as per request. Real time data helped me to check their activity and assign tickets. Good also for location tracking.
> 
> **Cons**: Sometimes is moving slowly because of the data uploaded, it might require some time to think.

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### "Some of the features not compatible with business needs" — 3.0/5

> **Ahmed** | *2 December 2015*
> 
> No comments    .

## Links

- [View on Capterra](https://www.capterra.ae/software/147143/globitel-workforce-management-wfm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/147143/Globitel-Workforce-Management-WFM/> |
| en-AE | <https://www.capterra.ae/software/147143/globitel-workforce-management-wfm> |
| en-AU | <https://www.capterra.com.au/software/147143/globitel-workforce-management-wfm> |
| en-CA | <https://www.capterra.ca/software/147143/globitel-workforce-management-wfm> |
| en-GB | <https://www.capterra.co.uk/software/147143/globitel-workforce-management-wfm> |
| en-IE | <https://www.capterra.ie/software/147143/globitel-workforce-management-wfm> |
| en-IL | <https://www.capterra.co.il/software/147143/globitel-workforce-management-wfm> |
| en-IN | <https://www.capterra.in/software/147143/globitel-workforce-management-wfm> |
| en-NZ | <https://www.capterra.co.nz/software/147143/globitel-workforce-management-wfm> |
| en-SG | <https://www.capterra.com.sg/software/147143/globitel-workforce-management-wfm> |
| en-ZA | <https://www.capterra.co.za/software/147143/globitel-workforce-management-wfm> |

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