--- description: Get detailed information about Ciphr usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ciphr Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Ciphr](/software/147124/ciphr) # Ciphr Canonical: https://www.capterra.ae/software/147124/ciphr Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/147124/ciphr?page=2) > Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff. > > Verdict: Rated **4.2/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ciphr? Ciphr's solutions are typically used by the HR, payroll, learning and recruitment teams within UK organisations, of all sectors, ranging from 200 to 2,000 employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 52 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ciphr - **Location**: Buckinghamshire, UK - **Founded**: 1982 ## Commercial Context - **Starting Price**: £7.00 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on a per user per month model. Contact us for detailed pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - 360 Degree Feedback Software - Applicant Tracking Software - Application Management - Approval Process Control - Assessment Management - Asynchronous Learning - Attendance Tracking Software - Audit Trail - Background Screening - Benefits Dashboard - Benefits Management - Blended Learning - Built-in Course Authoring - Certification & Licensing - Compensation Management Software - Compliance Management - Employee Benefits Administration - Employee Database - Employee Management - Job Posting - Learner Portal - Learning Paths/Tracks - Leave Tracking - Mobile Learning Software - Multi-Currency - Onboarding Software - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Pipeline Management - Reporting & Statistics - Reporting/Analytics - Resume Storage - SCORM Compliance - Self Service Portal - Skills Tracking - Social Learning - Synchronous Learning - Tax Compliance - Tests/Assessments - Time & Attendance - Time Off Management - Timesheet Management - Workflow Management Software ## Integrations (17 total) - Broadbean - Experian Email Verification - LinkedIn Jobs - Microsoft Entra ID - Moodle - OurPeople - Payroll - ShopWorks - Totara Learn - Totem - Training Tracker - Twitter/X - Workday Peakon Employee Voice - hireful - iHasco ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.ae/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ae/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.ae/directory/10025/benefits-administration/software) - [Leave Management System Software](https://www.capterra.ae/directory/31400/leave-management-system/software) - [Workforce Management Software](https://www.capterra.ae/directory/30210/workforce-management/software) - [Expense Management Software](https://www.capterra.ae/directory/30559/expense-report/software) ## Alternatives 1. [Paylocity](https://www.capterra.ae/software/86714/webpay) — 4.3/5 (1847 reviews) 2. [Rippling](https://www.capterra.ae/software/172127/rippling) — 4.9/5 (4830 reviews) 3. [BambooHR](https://www.capterra.ae/software/110968/bamboohr) — 4.6/5 (3459 reviews) 4. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5296 reviews) 5. [Paycom](https://www.capterra.ae/software/130949/paycom) — 4.4/5 (1314 reviews) ## Reviews ### "Great all in one HR systems provision" — 5.0/5 > **Nick** | *21 November 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: They have an effective module for everything we need in one package, which just works much better than having 6 different systems as we did previously. Each of them has all the customisation options we need to make the system work really well for our processes. The new core UI makes it really easy to see everything in one place, and employees rarely need help finding what the need. The payroll integration works really well and saves us upkeeping two different sets of employment data. The bureau are really responsive and knowledgeable. > > **Cons**: The recruiters portal is hopefully next on the list for a UI refresh as it's a bit dated but it does everything we need. Self service of changing the email notifications is apparently coming which will be better for us to more frequently update them. > > We had a great implementation experience, and the customer service are responsive whenever we need anything. They engage us with upcoming improvements and everyone we speak to is genuinely nice. ----- ### "We keep willing it to work..." — 1.0/5 > **Suzanne** | *15 July 2025* | Mechanical or Industrial Engineering | Recommendation rating: 0.0/10 > > **Pros**: If it works, has the potential to be a great system. Good to add training events but would be better if more automated and also had a waitlist function. > > **Cons**: Does not work, too complicated for admin users. Reports on pivots so you have to cut and paste onto another excel to manipulate it, utilise report. > > Still waiting for it to work properly but it has been terrible. \[sensitive content hidden\] have been fantastic - 2 shining lights in the total darkness that is CIPHR. ----- ### "Intuitive & great support" — 4.0/5 > **Eden** | *17 April 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Ciphr is user intuitive for those with system knowledge. The Articles in the knowledge base are also really useful and 90% of the time I have been able to find the answer to my query without having to raise a ticket. I have also found our account manager, \[sensitive content hidden\], to be super helpful and always happy to help me when needed. As well as \[sensitive content hidden\] being helpful with any technical queries I have. > > **Cons**: My cons for Ciphr are only small bugbears, but when you make a change in the system for an employee, you have to go into their current job and end the job, it would be useful if this ended automatically when you insert the new job record. When you have ended the job and create a new entry, it doesn't detect the end date of the previous job, so you have to populate this. In the policies, we can't search keywords in a document, this would be useful to have access to. When we upload personal documents, we always add a description in the notes but this doesn't pull through onto the main screen so if the file name isn't something that relates to the document eg File1234, we are having to resave files to see what they are on the main screen. Personal Development area isn't user friendly, we get a lot of queries on how to insert objectives, probation reviews etc. For tickets, its frustrating that these auto resolve if I don't respond within so many days but some of my tickets can take a month to be responded to without an update. > > Overall, I think we have a great account manager and I feel supported in my role. I had no handover of the system but I have worked on a similar system previously which definitely helped me understand the system. However, \[sensitive content hidden\] has been amazing in helping with my confidence on the system. The cons seem to be longer than the pros but these are just things that we as a team see day in and day out when using ciphr and would be great to have solutions for these. ----- ### "Feedback from Henry Ford Academy" — 4.0/5 > **Olga** | *13 October 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: The Ciphr Learning Management System (LMS) offers the essential core functionality and flexibility required to create the learning environment we envisioned for our users. It also provides our dealer management team with the necessary reporting capabilities and tools to manage team training effectively. We've also noted recent improvements in the system update process and related communications. > > **Cons**: In the past, we faced difficulties with prolonged resolution times for system issues. Nevertheless, we now recognise that company-wide improvements have fostered more efficient concern resolution and established more robust processes for addressing system-related problems. > > Since its launch four years ago, the system's functionality has evolved considerably. During this period, the company has also undergone internal restructuring. Overall, we are pleased with our current relationships and the status of our contract. ----- ### "Efficient HR & Payroll Management with Excellent Customer Support" — 5.0/5 > **Sue** | *29 January 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Ciphr is how proactive and helpful their customer support team is. Every interaction I’ve had with them has been genuinely positive. The system itself is easy to navigate, with plenty of resources to help you along the way (not that you need them). It’s also really flexible—there’s lots you can configure, and it handles a wide range of scenarios like absence management without any fuss. Ciphr are clearly focused on further modernising and improving the platform. The planned updates really show their commitment to making things even more user‑friendly and keeping them ahead of the game. > > **Cons**: Honestly, I’m struggling to find any negatives – I’ve always been able to find a solution with help from the Customer Services and Payroll teams. One thing I’ve learned is that just because you think the system can’t do something, doesn’t mean it actually can’t. Just reach out to Ciphr, and they’ll come back with a solution every time. > > My overall experience with Ciphr is that it is a reliable, supportive HR and payroll system that keeps improving and makes day‑to‑day processes smoother. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/147124/ciphr?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/147124/ciphr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data