15 years helping Emirati businesses
choose better software
ScreenCloud
What Is ScreenCloud?
ScreenCloud is cloud-based digital signage software offering a seamless, secure and flexible solution for organizations of all sizes. We believe 'screens that communicate' are perfect for teams looking to unlock connections with hard-to-reach employees, students and customers at scale.
Control one screen – or thousands – from anywhere in the world. Use the content already in your systems or create something brand new with ScreenCloud’s 80+ free, built-in apps and 150+ editable templates.
Who Uses ScreenCloud?
We work with any business or organisation that wishes to communicate using screens. So they could be small business, enterprise, startups, retail, hospitality, places of worship, education, etc.
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Reviews of ScreenCloud
Real-Time automated Digital Signage
Comments: It allows real-time and automated information about events and happenings at our school.
Pros:
We use screen cloud to display live Twitter and Instagram feeds throughout our Campus. The interface is clean, easy to use and accessible via a web browser from everywhere. Lots of additional app integration are available and being added regularly. The Screencloud staff is very responsive and helpful. What I particularly like is the clean design of the displayed apps. It looks very professional.
Cons:
Ideally, I would like even more customization on the look and fell of certain apps. But overall there is nothing I dislike so far.
Alternatives Considered:
ScreenCloud is very easy to use and the customer service is great!
Comments: I enjoy ScreenCloud a lot. It livens up the workplace and is easy to use. The customer service was great and they seem to really care about their customers.
Pros:
When looking for a digital signage software, ScreenCloud was a little bit more expensive per screen than competitors, but in my opinion, a lot more easier to understand and use. Also, uploading your own videos and pictures is easy along with scheduling times for certain playlists. The customer service was also phenomenal compared to other software. I would email someone about a question, and then 30 minutes later I would have an answer! The team at ScreenCloud was very helpful and worked with us for a while in order to make sure we understood what we were buying and to help us understand all the different parts of the software.
Cons:
The canvas feature has limited customizability and the app store doesn't have a ton of new apps. Using internal links is also not possible at the time but it seems like other services also do not have that feature. However, from talking to customer support, it seems like they are working on new apps and improvements all the time.
ScreenCloud Response
2 years ago
Hi Cameron, thank you so much for leaving us a review. It's great to see the value you're getting from using ScreenCloud and it's always a nice boost for the team to see their efforts recognized. We strive to create a great experience for our users and always welcome feedback on how we can make further improvements. If you'd like to submit additional feedback, please reach out to our support team at [email protected]
Great potential but a lot still to develop
Comments: This is just used as our entry way marketing material. This has been more of a head ache than it should have been.
Pros:
Ease of use is a fact. I liked the layouts and basic idea of this product. That was about it.
Cons:
Needs more native apps. Not a very "smart" program (i.e. have pictures in a custom zone to a special size - this requires me to go back to marketing team to re-edit the photos down to what the app can handle. This should be done as part of the program to allow for overall easier use). While the support team is quick to respond, they missed the mark greatly in actually addressing the issues and are rather snarky when you point out the pitfalls of the program. There are misspellings in the warnings that pop-up throughout their app. It is all around a work in progress.
ScreenCloud Response
4 years ago
Hi Mitch, this is Adam, the Head of the Support team at ScreenCloud. I'm really sorry you've been experiencing these issues. We take your feedback seriously, so thank you so much for taking the time to share this with us. We're always trying to improve our app and stay on top of an agile work environment and sometimes we don't meet the standards we want to achieve for our customers. Although we've built ScreenCloud to optimize your images to look at their best for your screens, in some cases you'll need to edit the dimensions of the image to capture the area you want to show the most. To make this easier, we've been developing a new app to help you do just that. We've also been revising our on-boarding experience to share the good practices as early as possible. I'd really appreciate it if we had a call to get to the bottom of this and also show you what we've been working on. I'll make sure to personally reach to you.
Great Solution for School Campuses
Comments: Screen Cloud has made it simple to keep school announcements up to date and displaying interesting content about the school for visitors.
Pros:
Screen Cloud is easy to use and very easy to train staff. Along with professional design features, it integrates with Google G Suite making it easy for the average employee to keep it current. Operation is seamless needing less IT support
Cons:
Most of the content administration is easy to implement. For the more creative and technically inclined user, it can be difficult to create custom layouts for those who do not understand CSS. A solution would be a feature where users drag the borders of the regions.
Stretching Signage software use during COVID
Comments: We provide content directly to our patients. Before COVID this was stills and not much else. During COVID we began running video content to ease isolation. We run a lot of content now. We switched to ScreenCloud last year and our experience has been smooth and very worth the price. The software is not designed for being a video channel, and I would love to tweak it for our purposes. But it is much more flexible than our previous product and on the whole I am satisfied. Using ScreenCloud has dramatically improved our service to our patients.
Pros:
It is easy to access and use, making daily changes. It is flexible and has gone way beyond basic signage.
Cons:
Not every feature (e.g. scheduling) is available in every tier of production (i.e. "playlists" "channel" "screen").
