Zoho Inventory

Who Uses Zoho Inventory?

e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.

What Is Zoho Inventory?

Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, you can now optimize your inventory and order management, right from purchase to packing, to payments.

Zoho Inventory Details

Zoho

https://www.zoho.com

Founded 1996

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Zoho Inventory pricing overview

Zoho Inventory has a free version and offers a free trial. Zoho Inventory paid version starts at $59.00/month.


Starting Price

$59.00/month

Pricing Details

14 day free trial. A free version is available for up to 50 orders and 50 shipments per month. Standard: $59/organization/month billed annually. Includes 1500 orders & 1500 shipments per month. Professional: $99/organization/month billed annually. Includes 7500 orders & 7500 shipments per month. Premium: $159/organization/month billed annually. Includes 15000 orders & 15000 shipments per month. Elite: $239/organization/month billed annually. Includes unlimited orders & unlimited shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for non-profit organizations.

Free Version

Yes

Free Trial

Yes

Zoho Inventory deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Zoho Inventory Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Check-in/Check-out
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Forecasting
  • Inventory Auditing
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software

View full list of Inventory Control Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Data Synchronization
  • Forecasting
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management Software
  • eCommerce Management

View full list of Inventory Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cataloging/Categorization
  • Contact Database
  • Customer History
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Forecasting
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Product Catalog
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Orders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software
  • eCommerce Management

View full list of Order Management Software

  • 3PL Management
  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bills of Material
  • Customizable Fields
  • Customizable Reports
  • Cycle Count
  • Data Import/Export
  • Forecasting
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry Software
  • Order Management Software
  • Order Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Reporting & Statistics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software
  • Workflow Management Software
  • eCommerce Management

View full list of Warehouse Management Software

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Zoho Inventory Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.4
Customer Service Software 4.3
Features 4.2
Value for Money 4.3

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Sancharini s G.
Admin Executive
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/03/2021

"Practical, economical option for Inventory Management"

Comments: Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !

Pros: Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Cons: Can be more economical due to scale of zoho, they could pass some more discount to clients.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/03/2021
Verified Reviewer
Administrative Assistant
Consumer Goods, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 01/11/2020

"Zoho Review"

Comments: Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.

Pros: Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.

Cons: The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 01/11/2020
Gregory S.
Pressident
Furniture, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    Unrated
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/01/2021

"Shopify users, beware of Zoho!"

Comments: Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Pros: On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Cons: We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was.
Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them!
Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/01/2021
Dale (ken) S.
Owner
Automotive, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/02/2021

"Zoho Inventory - Worth it's Price in Gold"

Pros: Ease of use.
Ability to link other Zoho Products like Zoho Books.
Customer service.

Cons: Not implementing changes fast enough to make program even better or more functional!

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/02/2021
Karun M.
Founder
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 20/09/2019

"Fantastic addition to the Zoho Books suite"

Comments: Well designed software that meets my organisation's needs. Ease of usage means that people at all levelsof the organisation can get comfortable using it to manage inventory and track sales.

Pros: As a small business owner, I found that the Zoho Inventory plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory.

Cons: The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 20/09/2019