What Is WellnessLiving?

WellnessLiving is an all-in-one solution for your Fitness Studio! We feature appointment scheduling, email marketing, robust reporting, rewards programs, client progress logs, reputation management, merchant processing and payroll among other features. There are no pricey add-on fees to embed your schedule into your site, generate reviews, send emails/SMS notifications, utilize a rewards program or automate marketing. WellnessLiving was built by our customers, for our customers!

Who Uses WellnessLiving?

WellnessLiving is affordable, reliable, and versatile. It is full-featured with no add-ons required, reducing costs and saving time. Its intuitive interface is highly visual and user-friendly.

WellnessLiving Details

WellnessLiving Systems

Founded in 2012

WellnessLiving Details

WellnessLiving Systems

Founded in 2012

WellnessLiving videos and images

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Compare WellnessLiving with similar products

Starting price

$59.00/month
$129.00/month
$117.00/month
$129.00/month

Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial No
Free Trial Yes
Free Trial No

WellnessLiving deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

WellnessLiving Features

  • API
  • Activity Dashboard
  • Appointment Scheduling Software
  • Automated Responses
  • Availability Management
  • Calendar Sync
  • Call Reminders
  • Confirmation/Reminders
  • Contact Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Reminders
  • HIPAA Compliant
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Reminders
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Communication
  • Website Integration

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  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
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WellnessLiving Reviews

Read all 259 reviews

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ben L.
Ben L.
Co Owner in US
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

What we love most of all is their eagerness to listen to our feedback and develop the features.

5 4 years ago

Pros:

We were definitely nervous to make a switch from Mindbody. But after another rate hike on top of paying for three other services for perks, reporting, and website integration, we realized it was no longer the best fit for our yoga studio. We reached out to WellnessLiving for a demo, and they walked our entire staff through the software, showing us how everything was already packaged together. Not only that, it was more intuitive to use, had more features, was less expensive, and their merchant service would save us over 8% in payment processing! We were sold. The data migration occurred after our last night class, and we able to sign in our clients and accept payments through WellnessLiving the next morning. It seemed like their support team was on call specifically for our staff, providing prompt responses and resolutions to any minor problems that popped up. And this level of support continues to this day. Since making the switch, we've slowly unlocked WellnessLiving's potential, bringing in more clients, adding more memberships, and improving the overall client experience. What we love most of all is their eagerness to listen to our feedback and develop the features our yoga studio needs to thrive.

Cons:

From time to time we get minor issues with their automatic payment system that caused a few headaches for our clients, but it was never anything major, and the payments always made sense in the end. But WellnessLiving took our issues to heart and implemented a few bug fixes and features that hopefully resolve those issues from popping up in the future.

WellnessLiving Systems Response

4 years ago

Hi Ben! Thanks for taking the time to leave your review. At WellnessLiving, we know how overwhelming the search for the right software can be, so we are overjoyed to hear that you have found a loyal partner in us. We also know that your satisfaction goes beyond first impressions, and that is why our team is always responsive and focused on ensuring that everything works how you need, all of the time. We focus on the backend, while you focus on your business. Speaking of which, time for us to get back to saving you time and money!

Stella I.
manager in US
Sports, Self Employed
Used the Software for: 2+ years
Reviewer Source

Infinitely Grateful

4 4 weeks ago New

Comments: the ease of use for the clients and myself has been top notch

Pros:

I love the ease of use. I love the app. I am not technical at all and I can use the app for the employees and the customers with ease. When I chose Wellness Living I came from another really big software in my business and I am so glad I switched! Wellness Living has given me so much support, I am infinitely grateful !

Cons:

I cant delete my old payment options for my old credit cards

WellnessLiving Systems Response

3 weeks ago

Hi Stella, Thanks for taking the time to write us a review! We are immensely grateful for being the software you've chosen to run your business, and we know that we succeed only so long as we continue to offer you the best value out there. At WellnessLiving we support businesses of all sizes, ranging from small one-person studios to multi-location franchises which is why it's so important for us to keep investing in the highest level of customer service. We get customers switching over from Mindbody every day, and many of the stories are the same - the transition was simple, the software is much easier to use, and the customer service is worlds apart! Please give us a shout on the Community Forum or contact us in support and we should certainly be able to help you with removing old payment options. Again, thank you for your great review, and remember, we're in this together and looking forward to helping your business thrive! Jayden A. (Customer Advocate)

Neely H.
Owner/Massage Therapist in US
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Great for Newbies; Not Recommended for Switching

3 2 years ago

Comments: I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living would be a cost and hassle savings for us. It's neither. While my bookkeeper declares it's saving us money, I know there are countless and invaluable hours of my time not logged that I spend trying to troubleshoot and navigate this software. Training is insufficient for both onboarding and staff follow-up. The importing service is incomplete and resulted in me losing 5 years of detailed sales and attendance data, plus hundreds of class and event descriptions.

Pros:

The visual layout and function of this software is appealing and easy to read. The overall aesthetics are good. In our initial switch, the function for our clients to update their passwords was excellent and increased our initial participation. It is also fairly easy for new clients to use from our website.

Cons:

It is full of bugs and programming shortcomings. Servers are slow. Staff App is buggy and often inoperable. Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating. At least once a day I encounter a major function that isn't working. Returning clients have difficulty updating log-ins, staff has trouble navigating the schedules and filters and limitations, notification settings are so convoluted that clients and staff get spammed with useless auto-emails they don't need.

WellnessLiving Systems Response

2 years ago

Thank you Neely for your feedback. We are pleased to hear that you find the software intuitive and easy to use not only for yourself but for your clients as well. We are however incredibly sorry to hear that you have encountered difficulty with the platform. Your feedback is vital to our growth and mutual success. Our number one goal is to ensure that yourself, your staff, and your clients are all getting the most out of the WellnessLiving platform. Neely, a customer support team member will reach out to you shortly to see how they can help. Our support agents are knowledgeable WellnessLiving experts that can help you to optimize your business with our software. Please also refer to the knowledge base day or night for a quick and informative solution! Also, we now have a community forum for our customers to voice their concerns and suggest improvements. We would really appreciate hearing from you there! Tony M. (WellnessLiving Customer Advocate)

Matt P.
Business Owner in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Wellnessliving Review

5 2 months ago

Comments: Overall it has been great. There are little hiccups like with any software, but overall I've been very happy with the product.

Pros:

I like the scheduling aspect of the software. It works well both for appointments and class management.

Cons:

Some functions take many clicks and steps to complete which take time. It would be nice if they could allow you to submit with default values that are pre-populated which is currently not possible,

WellnessLiving Systems Response

2 months ago

Hey Matt, Thank you for your positive feedback! We're delighted that you like our scheduling interface, it's certainly an important feature for most businesses out there and we did our best to make it easy-to-use while also including the different customization options you need. We appreciate your feedback as we are a customer-centered company and we added a Community Forum as a place for businesses such as yourself to tell us what you think, and to suggest improvements on how we can continue to make our software better! We'd love to hear your thoughts on the forum as it's the best place to elaborate on what enhancements you'd like added and to make your voice heard. The big reason we're here today is because big companies like Mindbody haven't been addressing issues affecting their software and they haven't been listening to their customers, all while the price keeps going up! At WellnessLiving we listen, because your satisfaction is our top priority! Aiden P. (Customer Advocate)

Pauline S.
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best Customer Support in the Industry

5 3 weeks ago New

Comments: Scheduling and billing are easy; it's easy to send a quick SMS to my students when needed right from the class roster. The best thing is the tech support. You will get them, or they will call you and find you until you sort out your issue. They are patient, kind, effective, knowledgable and helpful.

Pros:

I've been using this software since 2016, and I've seen it go through a lot of development. It has a lot of features now that it didn't have before. What I like the most is that I understand how to do everything I need to do. It's easy to use! I love the free Apps for owners and customers alike.

Cons:

I'd like a pared down version that is less expensive. So perhaps no email templates, as I use an outside email provider for marketing.

WellnessLiving Systems Response

2 weeks ago

Hey Pauline, Your review made my day! We always love hearing about the awesome experiences that customers like you have with our support team. That first-class support is what helps us stand apart from the competition! At WellnessLiving, we are all about giving small businesses the tools they need at an affordable price and the other guys lose sight of that sometimes. It's our job to help you better manage and grow your business, and our FitLIVE virtual services and on-demand video features have enabled thousands of businesses to do just that, despite the times we live in! Please give us a call, we'd love to work with you to help get you the subscription plan that works best for your business without losing out on any of our next-level virtual options, automated marketing, advanced reporting, and more. Customers switch for many reasons, but they stay because we truly make them part of the family. Again, thank you for the great review! Natasha B. (Customer Advocate)