What Is WellnessLiving?

WellnessLiving, an all-in-one business management software, has all the tools you need to attract, convert, & retain more clients.

We offer the fitness & wellness industry an affordable, easy-to-use, fully customizable platform that streamlines business management. Dynamic tools include online booking solutions, POS, payroll, reputation management, email/SMS marketing suite, rewards program, robust reporting, and so much more! It’s the only software you need to run and grow your business.

Who Uses WellnessLiving?

WellnessLiving is affordable, reliable, and versatile. It is full-featured with no add-ons required, reducing costs and saving time. Its intuitive interface is highly visual and user-friendly.

Where can WellnessLiving be deployed?

Cloud-based
On-premise

About the vendor

  • WellnessLiving Systems
  • Located in Richmond Hill, Canada
  • Founded in 2012

WellnessLiving support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, United Kingdom, United States

Languages

English

About the vendor

  • WellnessLiving Systems
  • Located in Richmond Hill, Canada
  • Founded in 2012

WellnessLiving support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, United Kingdom, United States

Languages

English

WellnessLiving videos and images

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WellnessLiving

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Features of WellnessLiving

  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM Software
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer Support Software
  • Customizable Branding
  • Customizable Forms
  • Debit/Credit Card Processing
  • Dues Management
  • Electronic Payments
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • Employee Scheduling Software
  • Event Management Software
  • Exercise Library
  • Faculty/Staff Management
  • Financial Management Software
  • Fitness Assessments
  • Fitness Plan
  • For Dance Studios
  • For Martial Arts
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management Software
  • Marketing Automation Software
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Order Management Software
  • Parent/Student Portal
  • Payment Processing Software
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Reminders
  • SOAP notes
  • Scheduling Software
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Management Software
  • Team Management Software
  • Third Party Integrations
  • Time & Expense Tracking
  • Two-Way Communication
  • Vendor Management Software
  • Visitor Management Software
  • Website Integration

WellnessLiving Alternatives

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The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Calendly is the world's #1 scheduling tool. It eliminates the hassle of back-and-forth emails and syncs with your entire team.
Momence gives your gym or studio scheduling, communication, reporting, payment, and automation tools to save time & increase revenue.
Karmasoft is an easy-to-use business management solution for yoga or fitness studios and gym owners.
Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.
Deliver mission critical service faster with Incident Management
Virtuagym is the leader in innovative, all-in-one fitness solutions. For the smallest studio to the largest chain, we have you covered.
Easy to use gym software designed for all gym types, boot-camps, and fitness studios.
Beautiful, simple software for fitness, dance and yoga studios. Our customers love our service and support. Come & see why! FREE TRIAL.
The only software on the market designed exclusively for yoga studios. Handle registrations payments, member management and more.
Social media marketing solution that helps businesses create personalized marketing plans based on targeted audience and budget.
The massage profession's most popular practice management software to simplify and grow a massage therapy and bodywork business

Reviews of WellnessLiving

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Harshita
Harshita
Content Writer in India
Verified LinkedIn User
Writing & Editing, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

With WellnessLiving, any goal is possible.

5.0 4 weeks ago New

Comments: There is no doubt that you will be happy with the results if you try it out.

Pros:

Every company that lacks a technological edge needs the right resources and tools to be successful, and WellnessLiving has provided them to us. As part of our company's expansion, WellnessLiving can be an invaluable resource as we begin to expand our behavioral care service. With it, managing clients and optimizing workflows are a breeze! Thanks to its cutting-edge tools, our business has grown, our relationship with customers is improving, and so is our customer satisfaction!

Cons:

In my experience, WellnessLiving does not have any shortcomings. It's an awesome user experience. I am content with WellnessLiving's scheduling and management capabilities, and it works seamlessly. WellnessLiving has been a big hit as expected.

WellnessLiving Systems Response

2 weeks ago

Hey Harshita, We really appreciate it! There's a lot that goes into developing a robust business management platform but the key is in tying all those different aspects together in an easy-to-use interface. Not only do we want to give you amazing tools to help run your operations but we also want to make it so you can harness all that it has to offer, and without having to spend countless hours studying the system or troubleshooting with tech support. We're ecstatic to hear that you've found success using WellnessLiving and we're always looking for ways to continue improving and refining our platform based on customer feedback. If you have a few minutes, please see our Community Forum and let us know if there are any new features or changes you'd like to see made! I've added the link below. Thank you for choosing WellnessLiving! (Brian S. Customer Advocate) Link: community.wellnessliving.com

Bob
Owner in US
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Elevate Review

5.0 3 weeks ago New

Comments: Overall I love the company and love what WL is doing. I feel like it's a small business that grew up a bit too fast and is having to adapt to the volume.

Pros:

I like the flexibility of the software. To make it work for many different types of business. Ease of use. I don't run into too many problems with customers having an issue with the product which speaks for itself..

Cons:

I'm concerned with the testing cycle before rolling out updates. There seems to be too many critical business disruptions after rolling out updates. I'm not crazy about the reporting. I came from Mindbody and the reporting is like night and day. I don't find too many reports that really help me manage my business in WL. It takes me way too long just to run a KPI report. When I came on the sales person told me that WL would never charge for add ons like Mind Body kept doing which is why most people started migrating. But now I do see that WL is following in the footsteps and constantly adding more additional costs for everything. Not a fan. That being said I also don't think that the voting process for updates is working well. I see updates to things that weren't voted on and things heavily voted on for years never get implemented.

WellnessLiving Systems Response

last week

Hey Bob, Thanks for the great review! We support thousands of businesses in so many different industries and our job is to make sure that your software is consistently easy for you and your clients to use. We're sorry to hear about some of the issues you've encountered lately. Unfortunately the last update release wasn't as smooth as we'd like and we're taking important measures to ensure the disruption doesn't occur again. Please also know that we are going full throttle to build feature requests coming from users such as yourself. Over these past few years alone we've added literally hundreds of individual features and enhancements, almost entirely coming from the customer request system with big examples such as Power Search, Message Center, auto-updating Client Groups among many, many others. We're continuing to move as fast as we can to build the amazing solutions being requested and I think you'll love to see what's in our coming updates! Steven H. (Customer Advocate)

Juan Carlos
Owner in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Do not use this software

1.0 last month New

Comments: Do not use Wellness Living for your gym or training studio. Their sales team will tell you they can do anything you ask for, but they actually have no idea if they can do it. In the first meeting we had with them, they assured us they could do everything my studio needs... So they can sign you do a year contract. Once we signed the contract, Daniel(our onboarding person) was not able to do many of the things we needed for our company. He also was not available for appointments many times(he was on vacation I believe). Meanwhile, we are paying for their monthly service. After 6 months of still not being able to actually go live with Wellness Living's service, we complained to Matt. We told him wellness living was supposed to make our business easier and smoother, when in fact it made operations more time consuming and difficult. We asked for a refund since they were not able to do what they promised. They then again gave us more run around, and even said they were going to take our issues to their technology officers and make adjustments so their software fit our needs. What a joke! I have since cancelled payment to this company and got a refund from American Express(mainly because wellness living had never been able to get us live, even after 6 months).
To summarize, DO NOT USE THIS SOFTWARE. They will promise you everything, but they won't do anything but take your money.

Pros:

Their were no pros. It doesn't work. You will pay for a product that doesn't work

WellnessLiving Systems Response

last month

Hey Juan Carlos, We're really sorry to hear about your experience. Here at WellnessLiving we have a mission of providing the very best business management solution combining affordable, easy-to-use software with knockout features and the very best in customer support. We are not satisfied unless you're completely happy with your experience and we are appalled at the issues you've described. We have searched our records and unfortunately we have no record of any account under this name or with the issues described, but I want to reiterate that we take this sort of complaint very seriously and I will personally do everything in my power to make this right. Please contact me by email at [email protected] or by phone on 1-888-668-7728 whenever there's a good time for you this week. It's very important to me that we get to the bottom of this and I will personally see to it that it's fixed. Steven H. (Customer Advocate)

Richard
Owner in US
Sports, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Growing Pains, but Excellent for Management of Traditional Martial Arts Schools

5.0 4 months ago

Comments: Today, we contacted TS because we were trying to determine how to view a hold we had placed on a student's membership. Tech Advisor [SENSITIVE CONTENT] quickly showed us how to do so. Then, unprompted, she showed us how to view past payments from the same page. So, we got a bonus benefit from one support call! Thereafter, another question occurred to us, and we asked [SENSITIVE CONTENT] to show us how to generate a report that would show us members who have two or more enrollments. After researching the issue, [SENSITIVE CONTENT] was able to answer this final question. My overall impression of [SENSITIVE CONTENT] assistance is that she is extremely knowledgeable about the software, emphasizes its strengths, and is most personable. For example, during our call she said: "let me show you something really cool about Wellness Living: Power Searches..." [SENSITIVE CONTENT], then, explained the many benefits of Power Searches. This excellent guidance and enthusiasm is refreshing and much appreciated. Kudos to [SENSITIVE CONTENT]

Pros:

We have been with Wellness Living for more than 2 years and have been satisfied with the platform for its stability, features and Tech Support, which was superb as they would pick up our calls right away and provide excellent guidance. Their TS staff is highly intelligent, well-trained, professional and polite.

Cons:

However, in recent months, TS has been over-burdened because they are normally unavailable when we call, which slows down our work flow. If this trend continues, we might have to look for a new management platform. This is not a reflection on the TS staff. Rather, it is likely a function of Wellness Living's growing popularity.

WellnessLiving Systems Response

4 months ago

Hey Richard, Thanks for sharing your amazing review. At the onset of COVID we saw the writing on the wall and we made a strong push to add live streaming, on-demand video, and many other features to make it extremely simple to run your martial arts school online (in many cases it actually helped our customers add new revenue streams onto their business!). As a company, we strive to achieve an edge by delivering far better support for your business compared to many of our larger competitors, and at an extremely affordable price too. It's also why we set the bar so high for our technical support staff: We want to help you grow your business with the confidence of a software expert at your side and for you to end every call having learned something new. We apologize for the recent delays in response times, we are growing our support staff exponentially and we're also working hard to train them thoroughly to Galia's level! ;) Sarah M. (Customer Advocate)

Victoria
Studio Owner in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Love Wellness!

5.0 last month New

Comments: I'm not a techy person, and I don't have a massive team behind me but Wellness Living makes it possible to keep up with the big dogs.

Pros:

Love that the software is easy to navigate, the help bar is actually helpful, customer support is available when you need it, they are friendly, efficient and always looking for ways to improve. So many awesome resources!

Cons:

Before I met with a business advisor, I felt like there were so many tools I just didn't know I had or how to use them.

WellnessLiving Systems Response

last month

Thanks for the amazing review Victoria! We believe in the power of positive reinforcement and when we focus on your success as a business, it helps us succeed too. Continuous learning and improvement is a never-ending process that allows us to build our software into a more robust product with every update and we've only been able to do it with the help of amazing customers such as yourself. It's easy to get lost in the specifics of individual features, but the overarching goal for us has always been to make business management software easier to use. That tends to make things more efficient, it eliminates headaches and it gives you more of your time back every day to focus on doing what you love and running your business. We're looking forward to much more continued growth, together! Natasha B. (Customer Advocate)