Employment Hero
by Employment Hero
Who Uses Employment Hero?
Business Owners, HR Managers, Payroll Managers, People and Culture Managers, CEOs, GMs, Payroll, HR and Business Advisors
What Is Employment Hero?
We are Australia's first all-in-one HR, Payroll and benefits platform for employers and employees. With native integration to XERO, MYOB & Keypay, you can streamline admin heavy tasks and spend more time on the things that are important to you.
Over 4,500 Australian businesses use Employment Hero and together we collectively manage over 125,000 employees. Visit our website to learn more.
Employment Hero Details
Employment Hero
http://www.employmenthero.com
Founded 2014
Employment Hero Pricing, Cost & Reviews - Capterra UAE 2020
Employment Hero has a free version and offers a free trial. Employment Hero paid version starts at A$6.00/month.
Starting Price
A$6.00/month
Pricing Details
*All pricing in AUD* Per Employee Per Month
Free Version
Yes
Free Trial
Yes
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
Live Online
Webinars
Support
Business Hours
Online
Employment Hero Features
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Vendor has not completed this information.
Vendor has not completed this information.
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Vendor has not completed this information.
Alternative Products
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Employment Hero Reviews
Showing 5 of 124 reviews
Kerry S.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/03/2018
"Love the platform, makes on boarding new employees a breeze."
Comments: Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.
Pros: Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees. The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function
Cons: I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself
Vendor Response
by Employment Hero on 08/05/2019
Hi Kerry,
Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval!
Thanks again,
The Employment Hero Team
- Reviewer Source
- Reviewed on 08/03/2018
Alexandra M.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/05/2020
"Employment Hero as a great HR tool"
Comments: It supports the development of HR as a value add function. As the HR processes are more efficient and easier for employees, they tend to be more involved in the HR initiatives. Also, the information collected is reported graphically, making the analysis and decision making faster and more accurate.
Pros: The great advantages of Employment Hero are the excellent understanding of the HR/Payroll processes and Australian legislation; the innovation and continuous improvement of the software and the clean/user friendly layout and user experience.
Cons:
I think the Performance Review process is not as developed as other features within the software.
It can be more flexible and 360 degree, allowing a more robust tool to develop employees.
I think if improved, it would add a significant value to the organisations. After all feedback is one of the most powerful tools of development.
Vendor Response
by Employment Hero on 04/06/2020
Hi Alexandra,
Thank you so much for reviewing Employment Hero. We're sure the detail you've shared will be a huge help to other people managers in search of their own HRIS solutions! We love that your employees find it so easy to use too.
Thank you also for the feedback regarding our Performance Reviews module. We've passed this on to the product team now.
Thank you again,
The Team at Employment Hero
- Reviewer Source
- Reviewed on 26/05/2020
Georgie K.
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Overall Rating3/5
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Ease of Use4/5
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Features & Functionality3/5
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Customer Support1/5
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Value for Money2/5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/06/2018
"Easy to use platform that employees enjoy interacting with - but don't expect customer service or support."
Comments: Good functions and an easy to use platform don't compensate for lack of support or customer service.
Pros: Has cut down on our paper trail. It's good having all the HR documents uploaded in one place that can be accessed by employees.
Cons: Little to no customer support. All correspondence must be by email which is slow and ineffective. EH changed to a 'pay-for-support' arrangement after our company had already signed up - so the appealing point of difference that made EH stand out is now gone. The platform is expensive and can only be paid for by direct debit - which would be okay if invoicing was accurate and correct. We are now looking at other platforms but it's a bit like deciding you want a different breed of puppy after you've house-trained the first one.
Vendor Response
by Employment Hero on 23/04/2019
Hi Georgie, I know I'm a little bit late to the game here but I wanted to address your concerns regarding our customer support team. In the past 9 months, we've worked tirelessly to improve our response times and expanding our support resources. We've also introduced a brand new education tool that guides users through the platform, step by step, reducing the reliance on our support team. I guess what we're saying is, we can still be that puppy!
Hope to see you on the platform soon,
The Employment Hero Team
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/06/2018
Louise D.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support4/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/04/2020
"Ease and Convenience"
Comments: The ability to track leave is probably the biggest benefit we have seen using this software. Recently, we are loving the staff details that we have access to. With 80% of our staff now working remotely, we are able to stay in touch via phone or messaging as well as our usual emailing. Management is also able to keep everyone up to date with important information via the Company Feed.
Pros:
We love the function that allows us to track leave. The convenient ease of use is a big plus for us. Staff can apply via the mobile App and management is able to track leave. This function is also great when processing payroll as it brings approved leave across to our accounting software each payrun.
We also love the Timesheet function. We use it to track additional hours worked and record them as time in lieu. It gives both Management and the employee a record of any additional hours worked.
Cons: I would like it if staff could comment in the Company Feed when Management makes an announcement. At the moment they can only give a Shout Out to a fellow employee.
Vendor Response
by Employment Hero on 24/04/2020
Hi Louise,
Thank you for taking the time to share your experiences with Employment Hero. It's so great to see that the leave management and electronic timesheet functionality has made it so much easer for you and the team.
We're currently working on improving the Company Feed - stay tuned!
Thank you again,
The Employment Hero Team
- Reviewer Source
- Reviewed on 14/04/2020
Ben N.
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Overall Rating4/5
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Ease of Use3/5
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Features & Functionality5/5
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Customer Support4/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/02/2020
"Great product"
Comments: It's been great and now that is in place we haven't looked back, however onboarding was a difficult process
Pros: HR coupled with Payroll covers many boxes that we have to deal with. User-friendly for our team members and the transparency creates confidence across the company. We like the adaptability of the development team and the improvements we've seen over the past two years. As a whole, it has produced efficiencies across the team for payroll & compliance that ahs been well worth the effort.
Cons: We implemented the system in mid-2018. We found at that time that creating payroll rules when you're outside of an award can be very challenging, especially when you have to learn how the categories affect each other and you're trying to mesh everything to existing agreements. The platform could do with information links for each step that detail the exact impact of changing each rule. Sometimes a change could create a cascade of unintended consequences (this may have changed). If we had to go back fix something now, we'd have to relearn why certain things were done.
Vendor Response
by Employment Hero on 28/02/2020
Hi Ben,
Thank you for taking the time to share your experiences with Employment Hero. Having been using the platform for almost two years, your feedback is great to see and we're glad to hear your employees find the platform easy to use. Improving transparency and efficiencies are great wins!
Thank you also for your feedback regarding setting up your own payroll rules. You now have first-hand experience into how complicated the modern award system is - so many variables that affect one another! Your suggestion for warnings is great and I've passed it on to our product team.
Have a lovely day,
The Team at Employment Hero
- Reviewer Source
- Reviewed on 24/02/2020
