---
description: Get detailed information about Yotpo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Yotpo Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Yotpo](/software/144389/yotpo)

# Yotpo

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> Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores.
> 
> Verdict: Rated **4.5/5** by 375 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Yotpo?

eCommerce brands, online retailers, digital marketers, customer experience managers, and brand growth strategists.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 375 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Yotpo
- **Location**: Tel Aviv, Israel
- **Founded**: 2010

## Commercial Context

- **Starting Price**: $199.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Pro - $368/per month for up to 500 monthly orders&#10;Premium - $941/per month for up to 1000 monthly orders&#10;Enterprise - Contact Yotpo for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Belgium, Brazil, Canada, Denmark, Finland, Germany, Ireland, Israel, Japan, Mexico, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States

## Features

- Activity Dashboard
- Brand Guidelines
- Campaign Management Software
- Commenting/Notes
- Communication Management
- Content Management System (CMS) Software
- Conversion Tracking
- Customer History
- Customer Segmentation
- Customizable Branding
- Dashboard Software
- Data Visualization Software
- Digital Asset Management Software
- Email Marketing Software
- Engagement Tracking
- Feedback Management
- Loyalty Cards
- Loyalty Program
- Moderation
- Multi-Channel Campaigns
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Negative Feedback Management
- Performance Metrics
- Publish Scheduling
- ROI Tracking
- Ratings/Reviews
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Rewards Management
- SEO Management
- Sentiment Analysis
- Social Media Integration
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Third-Party Integrations
- Trend Analysis
- Visual Analytics

## Integrations (52 total)

- AdRoll
- Adobe Commerce
- Amasty
- Antavo
- Athos Commerce
- Bazaarvoice
- Beeketing
- BigCommerce
- Cohley
- Cordial
- DataGrail
- Emarsys
- Fomo
- Fresh Relevance
- Glew

... and 37 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software)
- [Feedback and Reviews Management Software](https://www.capterra.ae/directory/31024/review-management/software)
- [UGC Platform](https://www.capterra.ae/directory/34501/ugc-platform/software)

## Alternatives

1. [Trustpilot](https://www.capterra.ae/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [TrueReview](https://www.capterra.ae/software/210085/truereview) — 5.0/5 (150 reviews)
3. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [NiceJob](https://www.capterra.ae/software/142037/nicejob) — 4.9/5 (202 reviews)
5. [Okendo](https://www.capterra.ae/software/176189/okendo) — 4.9/5 (223 reviews)

## Reviews

### "Very easy and affordable" — 5.0/5

> **Stacey** | *8 March 2026* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use. Just read reviews that customer make and make a comment as a response. Also, good flexibility with options.
> 
> **Cons**: To opt out of having a review go live you have to log into the website, you can't just select that from the emails they send.
> 
> Great experience. Easy to use. Works quickly. Affordable. Also, it's nice that you can adjust the number of orders you'd like to have reviewed which helps with seasonality.

-----

### "Happy Until the Sunsetting" — 4.0/5

> **Kyle** | *16 February 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Yotpo was very easy to implement and I liked that it integrated with the rest of my marketing stack. It was also very affordable for the size of the company we were at the time.
> 
> **Cons**: Soon after I integrated most of my marketing stack over to Yotpo, they started sunsetting things. First, it was subscriptions, then email/SMS. I started using Yotpo because it was an all-in-one, and this ended up forcing me to leave to find a better solution for all of the above.
> 
> I had a really great experience with Yotpo in the beginning. Their integration was easy and the analytics were great.

-----

### "Unless things have changed, save your money, shop around" — 2.0/5

> **NATASHA** | *6 October 2025* | Retail | Recommendation rating: 2.0/10
> 
> **Pros**: The reporting was very efficient, you could drill down into a customer portfolio and see all the earned/spent points at any given time. You have the ability to pull multiple variations of reports
> 
> **Cons**: It is extremely expensive, they promised the world and really underdelivered. We were not able to customize like they said in sales pitch.
> 
> Yotpo had a really great sales pitch, promised us the world - However during integration they duplicated points in users accounts, not as many customizations as promised, and it's super expensive

-----

### "Yotpo Loyalty and Reviews" — 4.0/5

> **Verified Reviewer** | *5 February 2026* | Retail | Recommendation rating: 6.0/10
> 
> **Pros**: Easy set up and use and good value for money. Any time had issues customer service/chat was quick to help.
> 
> **Cons**: Other apps started getting more features and just overall looked better. I believe if i remember correct Yotpo pricing started increasing a lot too compared to others

-----

### "Really good software if price is not a buying factor." — 5.0/5

> **Charles** | *27 February 2025* | Cosmetics | Recommendation rating: 7.0/10
> 
> **Pros**: The software works really well. The support is good. It's probably the best out there on the market.
> 
> **Cons**: The cost, and the language issue. (Not being able to translate)
> 
> Positive, though was spending far too much. Then covid hit and they brought their entry prices down dramatically. Staff were really helpful. It's really good software. It gets you reviews.

-----

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## Links

- [View on Capterra](https://www.capterra.ae/software/144389/yotpo)

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