--- description: Get detailed information about Atera usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.ae/software/144309/atera Page: 1 / 19\ Next: [Next page](https://www.capterra.ae/software/144309/atera?page=2) > Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician. > > Verdict: Rated **4.5/5** by 446 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Atera? It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 446 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atera - **Location**: Tel Aviv, Israel - **Founded**: 2011 ## Commercial Context - **Starting Price**: $129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pay-per-technician for unlimited endpoints, with transparent pricing designed for your team’s growth All plans include: - Ticketing \& Service portal - Windows, Mac, and Linux support - Classic reports - IT automations - 24/7 chat support How does Atera’s pricing model help IT professionals level up? We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Estonia, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Lithuania, Mexico, Netherlands and 9 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Asset Tracking Software - Audit Management - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Billing & Invoicing - Chat/Messaging - Compliance Management - Configuration Management - Customer Database - Customer Support Software - Dashboard Software - Data Import/Export - Deployment Management - Event Logs - File Sharing Software - For MSPs - IT Reporting - Incident Management Software - Inventory Management Software - Issue Management - Knowledge Base Management - Knowledge Management Software - Multi-Channel Communication - Network Analysis - Network Wide Management - Patch Management Software - Performance Monitoring - Policy Management Software - Real-Time Data - Real-Time Monitoring - Real-time Alerts - Release Management - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Screen Sharing Software - Self Service Portal - Service Level Agreement (SLA) Management - Ticket Management - Time & Expense Tracking - Unattended Access - Vulnerability Scanning - Workflow Management Software ... and 30 more features ## Integrations (22 total) - Acronis Cyber Backup - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.capterra.ae/directory/30921/msp/software) ## Related Categories - [MSP Software](https://www.capterra.ae/directory/30921/msp/software) - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.ae/directory/10017/patch-management/software) - [IT Service Software](https://www.capterra.ae/directory/30672/it-service/software) - [Professional Services Automation (PSA) Software](https://www.capterra.ae/directory/16/professional-services-automation/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.ae/software/170018/manageengine-desktop-central) — 4.6/5 (1530 reviews) 2. [NinjaOne](https://www.capterra.ae/software/165889/ninjaone) — 4.7/5 (282 reviews) 3. [Iru](https://www.capterra.ae/software/181954/Iru) — 4.9/5 (477 reviews) 4. [Action1](https://www.capterra.ae/software/180609/action1-rmm) — 4.9/5 (237 reviews) 5. [Pulseway](https://www.capterra.ae/software/141792/pulseway) — 4.7/5 (310 reviews) ## Reviews ### "Flexible scripting reduces work to half the normal amount" — 4.0/5 > **Furkhan** | *26 March 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: All installations as well as diagnostics are managed by custom scripts to minimize the work that needs to be done. Ever since the use of real-time monitoring I no longer have to physically go around checking on the matter every now and then. > > **Cons**: They noted that script errors often contain little debug logs making it very hard to debug. The mobile app under reference does not allow for scripting functions to be incorporated into it. ----- ### "Offered simplicity to IT operations with its integrated model" — 3.0/5 > **Noorul** | *26 March 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Atera contains features that can replace other tools resulting in the need for a single integrated solution instead of managing many tools. It has coupled work processes, achieved cost efficiency and significantly eased the trainings of new technicians.​ > > **Cons**: The mobile application has certain drawbacks compared to the desktop one thus the option to manage some tasks on the go is limited. Improved responsiveness is another advantage that would be got when enhancing the mobile app.​ ----- ### "Amplifying and Tailoring Remote Monitoring and Management with Atera." — 5.0/5 > **Sydney** | *17 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks.Atera enhances real-time monitoring and management of remote devices.Atera offers excellent remote IT support thus making it simple to resolve technical issues.Finally, it is simple to access and control remote devices securely and quickly with Atera. > > **Cons**: I have encountered anything that is worth mentioning as dislike with Atera. > > I'm glad that it is simple to use Atera without any hassles.Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues. ----- ### "Atera is good enough for what I pay I guess." — 4.0/5 > **Alison** | *14 January 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: What I like best about Atera is that it is cost-effective for a one-man shop such as myself because I cannot afford the larger enterprises systems. The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older computers, which they will not upgrade. Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire dashboard. > > **Cons**: What I dislike most about Atera is that there are too many clicks required to simply initiate a remote connection. To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline. I've found support for Atera to be extremely slow to respond. I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up. In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus disturbing the user. > > Atera solves the problem of needing to physically visit each site to patch the operating system. As well, Atera is saving me money due to its no-charge per-agent model. I can manage the chaos of my clients' networks without the need to hire another technician which will help save me money. Lastly, Atera prevents me from having to explain to my clients why they should run updates and instead I simply force those updates to run in the background. ----- ### "The Best Cloud-based IT Management System for Remote Monitoring System" — 3.0/5 > **David** | *23 January 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: Atera integrates critical Information Technology management tools such as helpdesk, Remote Monitoring Management into a single, unified platform. This helps remove the need to manage numerous independent systems, simplifies workflows, and boosts overall productivity. > > **Cons**: Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement. > > Atera is a robust and popular Information technology management platform, and is well suited for both small and medium sized managed service providers and internal business departments. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.ae/software/144309/atera?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/144309/atera) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data