Zoom Workplace

Click & Join

Comments: Started using Zoom before Covid, and it's always been easy and seamless. We use it for internal calls, for client calls, for recurring standing meetings, and more. The AI transcripts are so helpful. We also use it occasionally for webinars. When a meeting has a Zoom link I know I can just click & join.

Pros:

Meetings are seamless with Zoom - we've never had an issue with someone not being able to join, like it often happens with Teams, Meet, and other platforms. It's simple, intuitive, and platform-agnostic.

Cons:

There's nothing I don't like. It simply works.

Good for Phones

Pros:

Zoom Workplace is convenient as a receptionist accepting and transferring calls all day every day. I am able to specify whether I'd like to send to their extension vs. cell and can send directly to voicemail if I know that person is unavailable. We are able to set up multiple call queues to customize a "chain of command"; if a call is missed at one location, it will roll over to the next person. The person who missed the call can still see that it was missed, where it came from, and who accepted it, making it easy to follow up if needed.

Cons:

- We recently switched from Webex/Cisco... a) Because of this, my Cisco headset is no longer compatible with this program. Rather than picking up my headset to accept a call the way I would a phone receiver, I must click the screen to answer a call. I imagine this would be remedied with a different device, but it honestly has not bothered me enough to pursue. And even then, you can customize Zoom to have a smaller pop-up menu you can move anywhere on your screen to make accepting calls easier. b) Comparatively, the chat "SMS" feature is not as convenient. It's located in a different tab so using Zoom for both chat and phone all day would require clicking back and forth between the tabs.

Good program

Comments: At one point I was holding a meeting with the entire family and we were talking remotely in a meeting room. My experience with the program was the most during the Corona crisis.

Pros:

I liked the direct call feature in meetings during Corona. It was very useful.

Cons:

In many meetings, there was a specific time for the meeting, and the meeting had to be closed to get us out of the meeting because the allotted time had ended. It was a bad thing.

The best workplace for virtual communication and collaboration.

Comments: Experience with Zoom Workplace as been fantastic, worth having and also has increased and boosted productivity.

Pros:

Zoom Workplace amuses me with how it is easy and straightforward to schedule and launch a meeting based on the requirements I need like the time the meeting will take to how I want the agenda of the meeting to be. This platform also has the capability to hold a large group of participants in a single limit without limitation and hitches. I can't forget to state about how well it offers both high audio and video quality such that even if you record the meeting for future references, everything is clear and articulate.

Cons:

Not at all. I am a happy user who has been using this platform for almost a decade and the number of problems encountered is below minimum.

Zoom Workplace a a tool for online teaching

Comments: As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the screen sharing options, I can also open a document on my computer and have my student work with it.
All in all it's a great app, the functions are straight forward and easy to use and at the moment it's my absolute favourite.

Pros:

I love the option of "remote control", so that the other person can work on a document open on my computer! I use Zoom for teaching, so this is really very useful. I also like working with the whiteboard, and overall Zoom has all the functions I need.

Cons:

I'm having troubles with the whiteboard from time to time. For example, whenever I work with the whiteboard, it automatically gets saved, so that I have to delete loads of whiteboards. I do want to save some whiteboards, that I specially prepared for my students, but not all of them! It would be great to have a bit more help on all the whiteboard functions. Also, sometimes when I open Zoom it says "No meetings", even though I do have regular meetings. When I refresh it, the meetings show. Lastly, we also use Zoom for team meetings. I got a link via email. I don't find, how I could save that link in Zoom, so I don't have to open the email every time I use it for the team meetings.