--- description: Get detailed information about Sapaad usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sapaad Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [Sapaad](/software/143844/sapaad) # Sapaad Canonical: https://www.capterra.ae/software/143844/sapaad Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/143844/sapaad?page=2) > Sapaad is an industry-leading Cloud Point-of-sale (POS) \& Restaurant Management System trusted by thousands of brands worldwide. > > Verdict: Rated **4.4/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sapaad? Restaurants, cafes, and fast-food chains of all sizes—from small concepts to multi-chain and franchise models. Sapaad offers easy and affordable subscription-based solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 38 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sapaad - **Founded**: 2013 ## Commercial Context - **Starting Price**: $39.99 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Monthly Subscription: $59.99/month • 1 Outlet • Cloud Point-of-Sale (POS) Web-Based/iPad App • Unlimited Users • Unlimited Devices Annual Subscription: $49.99/month • 1 Outlet • Cloud Point-of-Sale (POS) Web-Based/iPad App • Unlimited Users • Unlimited Devices - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bahrain, India, Kuwait, Qatar, Saudi Arabia, Singapore, United Arab Emirates ## Features - Accounting Integration - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Customer Accounts - Customer Database - Delivery Management Software - Delivery Tracking - Discount Management - Electronic Payments - Employee Management - Inventory Management Software - Kitchen/Menu Management - Loyalty Program - Mobile Access - Online Ordering Systems - Online Payments - Order Entry Software - Order Management Software - Order Tracking - Point of Sale (POS) - Reporting/Analytics - Restaurant POS Software - Routing - Sales Reports - Separate Checks - Table Management - Website Personalization ## Integrations (3 total) - Google Pay - Xero - Zomato for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.capterra.ae/directory/20026/restaurant-management/software) ## Related Categories - [Restaurant POS Software](https://www.capterra.ae/directory/30603/restaurant-pos/software) - [Restaurant Management Software](https://www.capterra.ae/directory/20026/restaurant-management/software) - [Food Delivery Software](https://www.capterra.ae/directory/30861/food-delivery/software) - [iPad POS Software](https://www.capterra.ae/directory/30915/ipad-pos/software) - [Catering Software](https://www.capterra.ae/directory/20023/catering/software) ## Alternatives 1. [Restroworks](https://www.capterra.ae/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.capterra.ae/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://www.capterra.ae/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 4. [CAKE POS](https://www.capterra.ae/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [Lavu](https://www.capterra.ae/software/118828/lavu) — 4.2/5 (257 reviews) ## Reviews ### "A POS that delivers." — 5.0/5 > **Zoltan** | *7 January 2025* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: - User friendly interface - Delivery aggregator integration > > **Cons**: Difficulty to pull some customised reports, although with the new Vintage feature we can see improvements. > > Sapaad is an excellent POS system that streamlines restaurant operations effortlessly. Its user-friendly interface makes managing orders, inventory, and sales a breeze. The integration with delivery platforms is seamless. Overall, Sapaad is a reliable and efficient solution. ----- ### "Recommended for a small and avarage size of bussineses." — 5.0/5 > **Ivan** | *7 January 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Easy setting - prompt activation - understandable interface. > > **Cons**: That's a wonderfull system which exist a years on the market, and it has potential\! ----- ### "very good and easy to use." — 5.0/5 > **Baha** | *27 April 2023* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: I'm using Sapaad almost for two years, and i like anything about Sapaad easy to learn and not complicated for using. > > **Cons**: all is good and im very happy to using Sapaad. > > I use it for orders for check bill for setup the menu for anything about the Restaurant. ----- ### "Not Worth the Low Cost\!\!\!" — 2.0/5 > **Mark** | *31 May 2021* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: Absolutely nothing. The inventory program is possibly the only redeeming quality of this product, but it is mediocre at best > > **Cons**: Where do I begin\! - Unable to enter tips on Walk-In Orders - Unable to merge tables - Unable to make a floor layout for your dining room - KDS does not display servers names on ticket so kitchen has no idea who rang in the ticket - Servers have to log in using an email and password, no keycode for quick entry - If you would like to enter in discounts, server must either have full access to give discounts or they must log off and the manager must log in, in order to give discount - Tagging food items for proper reporting is a convoluted process - Inventory system is not designed to consider purchasing alcohol > > I think the people at Sapaad want to do a good job, everyone I have talked to has been very polite. However kindness does not take away from the fact that this entire software is a Beta version at best and not ready for actual implementation in a full service restaurant. I don't even think it would be good for QSR. I ----- ### "Simple, Easy to use" — 4.0/5 > **thiru** | *25 March 2022* | Restaurants | Recommendation rating: 7.0/10 > > **Pros**: POS Integration with 3rd Party, Online Ordering system > > **Cons**: 1. don't have Nondiscountable items, when we have to give discounts for the total bill. it also affects the promo items. 2. SMS OTP issues, customers not willing to do this process, the login process is simple. 3. CRM does not collect more data and is not useful for promotion. like, retarget the customers. 4. it does not have many options for discounts in online ordering.. like buy 1 get 1 free, the second item 50% off 5. it does not have any feedback forms or surveys. 6. Do not have any option to share the invoice via WhatsApp / email. the still traditional way of printing 7. Sappad online, header section ok.. footer section need to modify. like adding Sm links, address, contact numbers 8. Reports do not have control for date/time. for example. if we give access to see business report for cashier, to settle the payments daily. they can able to see the report for the whole year.. its not good for restaurant owner view. 9. Need training mode, to train people without affecting the regular data. 10. Very hard to draw area for delivery section. if we draw manually.. some areas missing. 11. do not have options to collect a delivery fee, ie. order below $50, will get a delivery fee of $5 and an order value above $50 will be free delivery like these options unbale to make it 12. Food delivery time must be calculated delivery time(based on the delivery area) + Preparation time. It simply calculates short and long-distance as same. also showing the same for pickup ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/143844/sapaad?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/143844/sapaad) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data