---
description: Get detailed information about Collaborate usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Collaborate Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [Collaborate](/software/143681/collaborate)

# Collaborate

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> Customizable case management software for social services teams of 5+ staff. Intakes, services, and funder reports all in one place.
> 
> Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Collaborate?

Human services, victim services, statewide networks, youth programs, substance abuse treatment, health \&amp; wellness, re-entry, housing programs, family centers, \&amp; many more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 38 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Network Ninja
- **Founded**: 1998

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Management
- Billing & Invoicing
- Case Notes
- Client Management
- Document Management Software
- Forms Management
- Goal Setting/Tracking
- Program Management
- Referral Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Time Tracking Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Human Services Software](https://www.capterra.ae/directory/30660/human-services/software)

## Related Categories

- [Human Services Software](https://www.capterra.ae/directory/30660/human-services/software)
- [Social Work Case Management Software](https://www.capterra.ae/directory/31462/social-work-case-management/software)

## Alternatives

1. [CharityTracker](https://www.capterra.ae/software/132388/charitytracker) — 4.5/5 (1059 reviews)
2. [My Junna](https://www.capterra.ae/software/178861/junna-care) — 4.8/5 (39 reviews)
3. [Casebook](https://www.capterra.ae/software/200357/casebook-platform) — 4.2/5 (86 reviews)
4. [Bonterra Apricot](https://www.capterra.ae/software/123342/bonterra-case-management) — 4.2/5 (226 reviews)
5. [Sumac](https://www.capterra.ae/software/144095/sumac) — 4.4/5 (132 reviews)

## Reviews

### "Collaborate" — 5.0/5

> **Nami** | *7 August 2024* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to navigate, and user friendly.
> 
> **Cons**: There wasn't anything specific that I liked least about it.
> 
> Overall it is a data base we use for my work, and I was a tester when it first began being used by our agency. There has been some great updates to make it more tailored to our occupation and data collection we use.

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### "Collaborate at CAC's" — 5.0/5

> **Julie** | *3 June 2024* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: Collaborate has the capability to connect all CAC's in the state for child abuse cases.
> 
> **Cons**: Collaborate was overwhelming with all the functionality but the onboarding training was instrumental in helping navigate throughout the system.

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### "Collaborate Review" — 5.0/5

> **Kylen** | *19 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use and how accessible it is.
> 
> **Cons**: When marking disclosures, some of the options for disclosures vs allegations do not match
> 
> This is the best program for our CAC. We love how easy it is to use and track our numbers.

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### "Not so great for multiple agencies" — 4.0/5

> **Elizabeth** | *13 November 2024* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: Customizable to specific program needs and parameters.
> 
> **Cons**: Difficult to make reports if there are many items with slight variations in names.
> 
> I think Collaborate is a fine tool. I also believe my organization has way too many different categories for basically the same services.

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### "Review of capterea" — 5.0/5

> **Briana** | *18 June 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: I love the ease of use. It helped me to make an informed choice. I spread the word about how organized the website is.
> 
> **Cons**: I would have never known about this unless a colleague told me. There needs to be more advertising to everyone.
> 
> I used this for work and loved it\! My colleague at a partner school told me about this and I decided to try it.

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## Links

- [View on Capterra](https://www.capterra.ae/software/143681/collaborate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/143681/Collaborate/> |
| en-AE | <https://www.capterra.ae/software/143681/collaborate> |
| en-AU | <https://www.capterra.com.au/software/143681/collaborate> |
| en-CA | <https://www.capterra.ca/software/143681/collaborate> |
| en-GB | <https://www.capterra.co.uk/software/143681/collaborate> |
| en-IE | <https://www.capterra.ie/software/143681/collaborate> |
| en-IL | <https://www.capterra.co.il/software/143681/collaborate> |
| en-IN | <https://www.capterra.in/software/143681/collaborate> |
| en-NZ | <https://www.capterra.co.nz/software/143681/collaborate> |
| en-SG | <https://www.capterra.com.sg/software/143681/collaborate> |
| en-ZA | <https://www.capterra.co.za/software/143681/collaborate> |

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