Who Uses Namely?

Small to medium sized businesses (25 to 1,000 employees) who are looking for a cloud based, user-friendly solution for their HR, payroll, benefits, and talent management needs.

What Is Namely?

Namely is the first HR platform that employees actually love to use. Namely is powerful, easy-to-use technology that allows small to mid-sized companies (25 to 1000 employees) to handle their HR, payroll, benefits, and talent management in one place. Coupled with best-in-class support and benefits consulting, every Namely client gets the software and service they need to deliver great HR and a strong, engaged company culture. Learn more at namely.com and schedule your free demo today!

Namely Details

Namely

https://www.namely.com/

Founded 2012

Namely Pricing, Cost & Reviews - Capterra UAE 2020

Namely does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Namely Features

Human Resource Software
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Job Description Management
Orientation Workflow Management
Self Service Portal
Task Management
Training Management
401(k) Tracking
Benefits Management
Check Printing
Direct Deposit
Multi-Country
Multi-State
Payroll Outsourcing
Payroll Reporting
Self Service Portal
Tax Compliance
Vacation/Leave Tracking
W-2/1099 Preparation
Wage Garnishment

Namely Reviews

Showing 5 of 374 reviews

Overall
4.1/5
Ease of Use
4.2/5
Customer Service
4/5
Features
4/5
Value for Money
3.9/5
Santiago C.
Chief Development Officer
Education Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/04/2018

" As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your workflows"

Pros: As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help. Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

Cons: Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

  • Reviewer Source 
  • Reviewed on 13/04/2018
Patricia M.
Senior, Director Human Resources
Retail, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/04/2020

"Great Service"

Comments: In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.

Pros: I find the Help Community to be a great asset and feature when you are looking for. quick response. I have to say with all that is happening with COVID-19 Namely has been on top of every new law.

Cons: The ability to run reports and headcount.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/04/2020
Leslie L.
Sr. Director of Operations
Nonprofit Organization Management, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/06/2020

"Namely HRIS"

Comments: Excellent

Pros: I love the viewability of the site for our staff.

Cons: Back end functionality and learning. Lots of e-learning but we have admin users who need to be able to have a walk through while they are on their machine to understand. Namely does however, do a good job of having plenty of YouTube videos that show you the walk through.

  • Reviewer Source 
  • Reviewed on 22/06/2020
Verified Reviewer
Director, People
Internet, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    1/5
  • Ease of Use
    3/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 04/12/2018

"Avoid at all costs"

Comments: Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement

Pros: It's pretty. There is really no other pro.

Cons: HRIS:
No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
There's no way to see a PTO accrual history
Employees are not alerted when their address format is invalid
Only one set of holidays - UK sees all US Holidays
When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
Doesn't auto track history of Job titles
Need to manually assign PTO to employees not automatic
Leave approval amends, not sent
Lack of point in time reporting
Does not auto assign pay group based on the type of pay entered
Payroll:
You can't retract partial payments
Had to print W2s and sort through employees that electronically consented and send out those that did not
"We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
Invalid addresses prevent us from proceeding with payroll
We are unable to easily add "time and a half" for employees who work on holidays
Takes weeks to add a new department code
Tax withholdings do not flow seamlessly from HRIS to Payroll
If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
Employee ID do not flow over to HRIS
Manually have to add holiday pay for employees does not flow into payroll
You have to manually exclude employees from payroll once terminated
Time and attendance:
Time card entry is tedious
PTO doesn't communicate to Payroll
You have to man

  • Reviewer Source 
  • Reviewed on 04/12/2018
Yvonne R.
VP of Finance and Admin
Industrial Automation, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/04/2020

"HR and payroll 'amped up'"

Comments: Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.

Pros: I think the ease of use for all users was a main factor. Keeps the team engaged, connected and really enjoy the ability to manage PTO all in one spot.

Cons: Think sometimes there are a couple of suggestions by a minority that get a lot of attention and maybe it isn't something that needed to get focused on right away or maybe more discussion so the functionality works better for all.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/04/2020