Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

What Is FreshBooks?

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.

FreshBooks Details

FreshBooks

http://www.freshbooks.com

Founded 2004

FreshBooks Pricing, Cost & Reviews - Capterra UAE 2020

FreshBooks has a free version and offers a free trial. FreshBooks paid version starts at $15.00/month.

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Starting Price

$15.00/month
See pricing details

Pricing Details

Annual plans receive 10% discount

Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

FreshBooks Features

Accounting Software
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Expense Tracking
Fixed Asset Management
Fund Accounting
Government
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
Billing Portal
Contact Database
Contingency Billing
Customizable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator
Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Cash Management
Construction Breakdowns
General Ledger
Job Costing
Overrun Projections
Payroll Management
Purchase Order Management
Quotes / Estimates
Approval Process Control
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time & Expense Tracking
Workflow Management
Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management
Accounting Management
Automatic Billing
Calendar Management
Case Management
Client portal
Document Management
Expense Tracking
Time Tracking
Deferred Billing
Dunning Management
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Invoicing
Recurring/Subscription Billing
Self Service Portal
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking
Activity Tracking
Billing & Invoicing
Expense Tracking
Project Tracking
Reimbursement Management
Time Tracking
Time Tracking by Client
Time Tracking by Project

FreshBooks Reviews

Showing 5 of 3,284 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.4/5
Features
4.3/5
Value for Money
4.3/5
Frank N.
Producer
Media Production, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/09/2019

"I wish I could rate it higher than a 10"

Comments: Switching to it from one of those other software packages was one of the most liberating experiences of my career.

Pros: It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.

Cons: It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.

  • Reviewer Source 
  • Reviewed on 09/09/2019
Wayne H.
President
Management Consulting, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/11/2019

"Great tool - Capabi.ities get better all the time"

Comments: Great experience, easy to use. Customers like quotes and invoices and I like the ability to create them off my mobile device quickly and easily.

Pros: Ease of use, mobile app, ability to have a ticketing system for customers, ability to have subs long hours in the system, ability to create professional looking quotes and invoices on the fly, integration to credit card and bank accounts to track and attach expenses to jobs.

Cons: Not perfect. May need a supplemental software to handle certain accounting functions, but that need has been decreasing as new features are introduced.

  • Reviewer Source 
  • Reviewed on 23/11/2019
Sursh P.
Freelancer
Computer Software, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/06/2020

"Accounting is fun with FreshBooks"

Comments: Overall Experience is good and This software gives me good reporting options, simple handling, and clear format to expend our Accounting details.

Pros: This software helps us to do all our Accounting Entries like Expenses, Sales, Purchase & Overall Organisation requirements.  It is excellent in terms of reporting.  I give a full 5 stars to this software and recommend it to all my clients.

Cons: I love this software because 1. It saves more time.
2. It gives a Perfect report.
3. It is very user friendly

  • Reviewer Source 
  • Reviewed on 12/06/2020
Heidi D.
attorney
Law Practice, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 07/07/2020

"Great for timekeeping and invoicing, but challenging for bookkeeping"

Comments: Great for invoicing and timekeeping, but bookkeeping function requires a course in accounting or more in-depth training that I just didn't have time for.

Pros: As an attorney in solo practice, the timekeeping function is great. I can use my app or use the computer easily, and it tracks my time in a neat report for clients beautifully. I also find invoicing clients very simple, although I've found some difficulties with customization when it comes to my clients on retainer. Otherwise I've been very pleased.

Cons: I had a very difficult time using the bookkeeping software on the program. I couldn't customize taxes, and I found that because I have no background in accounting I was really messing up frequently. I ended up outsourcing bookkeeping to Bench, which has worked out fine but it's only been a couple of months. the difficulty using Freshbooks for bookkeeping made tax time very difficult and stressful because I had to completely redo what I had entered in the program.

Vendor Response

by FreshBooks on 10/07/2020

Hey Heidi, thank you for taking the time to share your review of FreshBooks!

I'm glad to hear that you've had an overall positive experience using FreshBooks, aside from the bookkeeping side of things. FreshBooks does aim to be an intuitive software so folks can manage their books effectively, but we're always welcome to hearing feedback about what could be improved.

You can provide that feedback directly to our Support Team, who can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or [email protected] ^DM

  • Reviewer Source 
  • Reviewed on 07/07/2020
Todd E.
CEO
Management Consulting, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/04/2020

"Great service"

Comments: Very enjoyable, easy to use. Right down to billing and recording payments from my phone.

Pros: I have been working with FreshBooks for a couple of years now and recently tried one of their additional bookkeeping/reconciling services through Bench. I gave it 6 months and realized that I didn't have enough transactions to make the service feasible. [SENSITIVE CONTENT HIDDEN] was the person who assisted me in closing out that service and moving me back to the original Freshbooks plan. He did an excellent job of understanding my situation and ensuring that they had done everything possible to make things right. Along with the other live support I have used numerous times, the personal interactions with the team at Freshbooks has always been outstanding.

Cons: I'd like to to see some of the reporting functions have more flexibility to show things that are important to me. Things that would allow me to do more budgeting and planning.

  • Reviewer Source 
  • Reviewed on 23/04/2020