---
description: Get detailed information about Axosoft usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Axosoft Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/30090/bug-tracking/software) > [Axosoft](/software/141477/axosoft)

# Axosoft

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> Scrum software with project planning, help desk, and agile bug and incident tracking capabilities for development teams.
> 
> Verdict: Rated **4.2/5** by 40 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Axosoft?

Scrum Masters, Project Managers, Developers, and Software Companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 40 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Axosoft
- **Founded**: 2002

## Commercial Context

- **Starting Price**: $126.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Axosoft is $25/month (paid monthly) or $20.83/month (paid annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Assignment Management
- Audit Trail
- Backlog Management
- Collaboration Tools
- Dashboard Software
- Gantt/Timeline View
- Issue Auditing
- KPI Monitoring
- Knowledge Base Management
- Milestone Tracking
- Prioritization
- Progress Tracking
- Project Management Software
- Release Planning
- Resource Management Software
- Roadmapping
- Status Tracking
- Task Management Software
- Ticket Management
- Workflow Management Software

## Integrations (26 total)

- Bitbucket
- BugSnag
- Clockify
- GitHub
- GitLab
- GoTo Meeting
- Google Calendar
- Harvest
- HubSpot CRM
- Keap
- Microsoft 365
- Microsoft Visual Studio
- Microsoft Viva Engage
- ProjectManager
- Pure Chat

... and 11 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Bug Tracking Software](https://www.capterra.ae/directory/30090/bug-tracking/software)

## Related Categories

- [Bug Tracking Software](https://www.capterra.ae/directory/30090/bug-tracking/software)
- [Issue Tracking Software](https://www.capterra.ae/directory/30675/issue-tracking/software)
- [Agile Project Management Tools Software](https://www.capterra.ae/directory/31556/agile-project-management-tools/software)
- [Scrum Software](https://www.capterra.ae/directory/31581/scrum/software)

## Alternatives

1. [Zoho Sprints](https://www.capterra.ae/software/169569/zoho-sprints) — 4.5/5 (293 reviews)
2. [Wrike](https://www.capterra.ae/software/76113/wrike) — 4.4/5 (2887 reviews)
3. [Jira](https://www.capterra.ae/software/19319/jira) — 4.4/5 (15314 reviews)
4. [ClickUp](https://www.capterra.ae/software/158833/clickup) — 4.6/5 (4561 reviews)
5. [Backlog](https://www.capterra.ae/software/162032/backlog) — 4.6/5 (169 reviews)

## Reviews

### "Axosoft" — 5.0/5

> **Pardeep** | *19 November 2018* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: Axosoft is self explanatory&#10;Easy to create projects back logs
> 
> **Cons**: Won't allow to perform multi level nesting
> 
> Overall axosoft is professionally designed

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### "Axosoft as Support Ticket Management tool?  yes." — 5.0/5

> **Verified Reviewer** | *27 January 2020* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I have found the reporting from Axosoft to be very strong.  The ability to export so much data to then manipulate in Excel or similar was fantastic.
> 
> **Cons**: There are a few areas of the tool that we found to be difficult to follow due to the UI.  This has not been a deal breaker, but simply required for training for new employees.
> 
> Our experience with Axosoft has been very good.  Our business had the tool as a Project Management tool, and, as we grew, we were in need of a tool to track our customer support tickets.  This did the trick.

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### "Was not the best experience" — 3.0/5

> **Partha** | *17 August 2021* | Construction Software | Recommendation rating: 5.0/10
> 
> **Pros**: Has decent features, such as Agile board and reporting.
> 
> **Cons**: Was very hard to integrate with the other software that our organization was using.

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### "Complete Development Tracking" — 5.0/5

> **Verified Reviewer** | *22 May 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to configure and easy to use. Many customizations, security options. It's especially nice that you can copy a Support Incident to a Work Ticket. The right-click menu makes everything easily accessible\!
> 
> **Cons**: The only thing I can think of is that I would like to see time tracking (Estimate and Work Logs) for each Work Type and then the total. We can currently only track one value, so we track our bottleneck, development. QA and Documentation have to enter work logs with 0 hours or it skews our estimate v. actual analysis.
> 
> Axosoft has improved our bug tracking and support incident tracking by making everything easily accessible and visible.

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### "Could be a bit streamlined but otherwise ok" — 4.0/5

> **Verified Reviewer** | *8 March 2018*
> 
> **Pros**: Estimates and time budgets are in easy view. I also like that it gives you options to change views between KANBAN and list view, and also how easy you  can plan and organize sprints. It's also nice being able to integrate with slack to keep everything in one place and somewhat seamless.
> 
> **Cons**: The personal user interface is a bit cluttered and could be streamlined. It's not as intuitive as it could be, especially when trying to keep track of your own dashboard and workspace. The "work Items" section could also be a little cleaner and have some of the subsections consolidated.

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## Links

- [View on Capterra](https://www.capterra.ae/software/141477/axosoft)

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