--- description: Get detailed information about CityGro usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CityGro Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [CityGro](/software/141114/citygro) # CityGro Canonical: https://www.capterra.ae/software/141114/citygro Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/141114/citygro?page=2) > 60% of customers don't return after their first visit. CityGro offers an all-in-one solution to bring customers back. > > Verdict: Rated **4.4/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CityGro? Customer loyalty solution designed for SMBs to grow their customer loyalty and help enterprise clients develop into their current framework. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CityGro - **Location**: North Salt Lake, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: $75.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM Software - Customizable Templates - Loyalty Cards - Loyalty Program - Online Signing - Rewards Management - Searchable Database - Waiver Kiosk ## Support Options - Chat ## Category - [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software) - [Waiver Software](https://www.capterra.ae/directory/31377/waiver/software) ## Alternatives 1. [Smartwaiver](https://www.capterra.ae/software/168238/smartwaiver) — 4.8/5 (51 reviews) 2. [ROLLER](https://www.capterra.ae/software/164715/roller) — 4.2/5 (144 reviews) 3. [WaiverSign](https://www.capterra.ae/software/184198/waiversign) — 4.8/5 (97 reviews) 4. [Activity Messenger](https://www.capterra.ae/software/200710/activity-messenger) — 4.8/5 (60 reviews) 5. [VenueSumo](https://www.capterra.ae/software/1063799/venuesumo) — 4.9/5 (11 reviews) ## Reviews ### "This product is super easy to use. Offers a lot of options." — 5.0/5 > **Kristy** | *9 January 2018* | Recommendation rating: 9.0/10 > > **Pros**: I like that I am able to track my customers and send them text or emails from the software. There are many options available for what it is you want to keep track of. > > **Cons**: Customer support sometimes has a lag on getting back to us with issues. I have worked personally with one person who is super awesome and nice but sometimes takes a while to get back in touch. ----- ### "Great Product Idea" — 4.0/5 > **Kristy** | *16 January 2017* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: How easy it is to use and store stuff > > **Cons**: the fact that ours keeps freezing or wont always save the files > > I love the idea of the product. The fact that we can send out text, and emails to our customers. The way it tracks them and makes it easy for us to look them up. My only complaint is that sometimes our ipads have issues and freeze. We are in the mix of working with someone to try and figure out why this is happening. ----- ### "I use this at my store for a kiosk for customers to check in." — 3.0/5 > **Samantha** | *24 April 2018* > > **Pros**: I like the accessibility and some of the features, it is easily customizable and it stores a lot of information from customers. > > **Cons**: There are a lot of glitches and it is difficult to get a problem fixed through customer service, all repairs take at least two weeks. ----- ### "Great customer service and product" — 5.0/5 > **Angie** | *22 June 2018* > > **Pros**: Software is very easy to use if you are creative enough to make it work for your business. We captured 40,000 contacts in 40 years and are able to reach out to customers via email newsletter and text. Our biggest advantage is bringing customs in for their birthdays with a discount coupon. They always bring friends\! Thanks to Citygro I was able to sell my business with a huge customer list\! > > **Cons**: Having to make sure codes work with our website but that's more of an issue with our website developer. ----- ### "works good for what it does for the most part. glitches sometimes so need to be patient" — 4.0/5 > **Joshua** | *18 January 2018* | Recommendation rating: 7.0/10 > > **Pros**: software works when it work it works well convenient to support what it is used for easy navigation and customer friendly. keeps necessary info as needed > > **Cons**: when software has problems troubleshooting and support are lagging. random updates require further training to get started up again > > for the most part it does what it is supposed to do. Support and trouble shooting can be difficult to get if not further trained ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/141114/citygro?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/141114/citygro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data