---
description: Get detailed information about HHAeXchange usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HHAeXchange Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [HHAeXchange](/software/140366/exchange-suite)

# HHAeXchange

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> HHAeXchange is the leading technology platform for homecare agency management and evv data collection.
> 
> Verdict: Rated **3.6/5** by 100 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HHAeXchange?

HHAeXchange's homecare management platform offers a complete solution for homecare providers of any size.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 100 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support Software | 3.1/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: HHAeXchange
- **Location**: New York, US
- **Founded**: 2008

## Commercial Context

- **Starting Price**: $375.00
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Claims Management Software
- Client Management
- Compliance Management
- Employee Management
- Mobile Access
- Patient Records Management

## Integrations (6 total)

- ADP Workforce Now
- Caribou Rewards
- DailyPay
- Home Care Pulse | Experience Management
- Inflowcare
- showd.me

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)
- [Home Care Software](https://www.capterra.ae/directory/30812/home-care/software)

## Alternatives

1. [InMyTeam](https://www.capterra.ae/software/215860/inmyteam) — 4.6/5 (85 reviews)
2. [AlayaCare](https://www.capterra.ae/software/147424/alayacare) — 4.1/5 (188 reviews)
3. [Alora Home Health](https://www.capterra.ae/software/69030/alora-homecare-software) — 4.5/5 (151 reviews)
4. [eRSP](https://www.capterra.ae/software/129443/ersp) — 4.2/5 (99 reviews)
5. [AxisCare](https://www.capterra.ae/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)

## Reviews

### "Customer service fails" — 3.0/5

> **Kelly** | *22 April 2024* | Health, Wellness & Fitness | Recommendation rating: 2.0/10
> 
> **Pros**: Our MCO uses HHAExchange for EVV integration. We did not choose.
> 
> **Cons**: Customer service. Really its just self service. You open tickets, and often they get sent to a JIRA system - of more ticket numbers, and partially, if not wholly, worked offshore. Ticket response is SLOW and often incorrect. Agents do not read the entire ticket to understand the issue. Its truly a nightmare.
> 
> Incredibly frustrating. I would never choose to integrate with this company except that our MCO has chosen to. Some times the frustration of HHA-Exchange makes us re-think the relationship with this MCO entirely. But in the end we like them very much. In fact it is this MCO that helped us get tickets with HHA-Exchange reviewed. Otherwise they would sit there unresolved for 2 months.

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### "Fantastic HC Program" — 5.0/5

> **Zarmin** | *12 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I've been using HHAX for 10 years now. It is by favourite HC program \& recommended to other vendors.
> 
> **Cons**: Easy to function, learn \& teach the staff.
> 
> I have no complains about HHAEX. They are always ready to assist \& help if I have any issues. Always great training \& updates. Fantastic staff \& highly recommended.

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### "HHA Exchange is a very easy to use" — 4.0/5

> **DIANA** | *6 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Billing and Scheduling is a very easy-to-use application that allows you to create schedules and send invoices without any problems.
> 
> **Cons**: In fact, so far I haven't found anything I dislike; the application is very easy to use, and the support team is prompt in resolving problems.
> 
> It is very easy to use; I find it to be a very user-friendly tool for my agency, which is currently in a growth phase.

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### "HHAeXchange worth the change" — 5.0/5

> **Shacria** | *17 June 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Ì like that I can go in the visits and twek the POC when caregivers are over Exaggerating the duties that they perform.
> 
> **Cons**: I don't like the fact that I can't confirm if there's a signature from the patient in the caregiver unless I run a visit patient signature timesheet report that is very frustrating
> 
> Transitioning from completely different system into HH exchange is actually very.
Simple.And I like the fact that they have a support chat that is available twenty 47

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### "HHAeXchange review" — 5.0/5

> **Ashlee** | *16 March 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I like that it is pretty user-friendly. I was shown the basics of HHAeXchange. but I was able to figure everything else on my own.
> 
> **Cons**: Our account with HHAeXchange is linked to InMyTeam, and at times, the shift will not populate in HHAeXchange even though it's been bileld in InMyTeam.

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## Links

- [View on Capterra](https://www.capterra.ae/software/140366/exchange-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/140366/eXchange-Suite/> |
| en-AE | <https://www.capterra.ae/software/140366/exchange-suite> |
| en-AU | <https://www.capterra.com.au/software/140366/exchange-suite> |
| en-CA | <https://www.capterra.ca/software/140366/exchange-suite> |
| en-GB | <https://www.capterra.co.uk/software/140366/exchange-suite> |
| en-IE | <https://www.capterra.ie/software/140366/exchange-suite> |
| en-IL | <https://www.capterra.co.il/software/140366/exchange-suite> |
| en-IN | <https://www.capterra.in/software/140366/exchange-suite> |
| en-NZ | <https://www.capterra.co.nz/software/140366/exchange-suite> |
| en-SG | <https://www.capterra.com.sg/software/140366/exchange-suite> |
| en-ZA | <https://www.capterra.co.za/software/140366/exchange-suite> |

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