What Is Housecall Pro?

Call now to start your free 14 day trial: 866-405-0752.

Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.

Who Uses Housecall Pro?

Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.

Where can Housecall Pro be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Housecall Pro
  • Located in San Diego, US
  • Founded in 2013
  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

About the vendor

  • Housecall Pro
  • Located in San Diego, US
  • Founded in 2013
  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

Housecall Pro videos and images

Housecall Pro Software - Drag-and-drop scheduling & technician dispatching help keep your business organized.
Housecall Pro Software - Send custom on-my-way notifications to customers and communicate effectively with technicians out in the field.
Housecall Pro Software - Request new customer reviews from completed jobs and manage existing reviews to help grow your business.
Housecall Pro Software - Easily manage your business across multiple devices: Desktop, smart phone, tablets, etc
Housecall Pro Software - An easy-to-use interface and dashboard help you manage all aspects of your business: scheduling, dispatching, estimates, invoices, reviews and more.
View 6 more
Housecall Pro video
Housecall Pro Software - Drag-and-drop scheduling & technician dispatching help keep your business organized.
Housecall Pro Software - Send custom on-my-way notifications to customers and communicate effectively with technicians out in the field.
Housecall Pro Software - Request new customer reviews from completed jobs and manage existing reviews to help grow your business.
Housecall Pro Software - Easily manage your business across multiple devices: Desktop, smart phone, tablets, etc
Housecall Pro Software - An easy-to-use interface and dashboard help you manage all aspects of your business: scheduling, dispatching, estimates, invoices, reviews and more.

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Features of Housecall Pro

  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Automated Scheduling
  • Availability Management
  • Bank Reconciliation
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chat/Messaging
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dispatch Management
  • Document Management Software
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Employee Management
  • Equipment Tracking
  • Estimating
  • Fleet Management Software
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • GPS
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing Software
  • Job Management
  • Job Scheduling
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing Software
  • Preventive Maintenance Software
  • Project Management Software
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling Software
  • Self Service Portal
  • Service History
  • Takeoff Software
  • Task Management Software
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Work Order Creation
  • Work Order Management

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Go 100% Paperless and eliminate the administrative burden of double entry. ThermoGRID will cover every aspect of your business.
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Square POS is the customizable point-of-sale system built for businesses of all shapes and sizes.
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Designed for cleaning and maintenance businesses, it helps manage processes related to scheduling, estimating, and customer files.
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RazorSync is the top rated field service software designed to improve revenue, streamline operations and drive customer satisfaction.

Reviews of Housecall Pro

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paul
Paul
Owner in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Product!

5.0 2 years ago

Comments: CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision. Great Job Guys! Really, I mean it.

Pros:

I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

Cons:

The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

Jonny
Owner in US
Construction, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Beginner Pro

5.0 3 weeks ago New

Comments: So far its been great (I'm still on the trial) and customer serviced has been excellent in answering my questions

Pros:

the scheduled, on my way, and finished features

Cons:

I know there is a window of time up to 4 hours, but it would be nice to let a customer know they are scheduled for a day without giving them a time. I also don't see appointment reminders for "big jobs" that are set for all day and are potentially scheduled up to six months ahead. Should be Scheduled, a one week reminder and a one day reminder at a minimum

Housecall Pro Response

4 days ago

Hi Jonny S, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.

karen
office manager in US
Consumer Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

What were they thinking?!?

3.0 2 months ago New

Comments: Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other solutions. Moving will be a giant expense in time and training and data movement....but i have to work with partners i can trust and believe in. HCP is no longer that partner...I can see that now. Very disappointed. If you plan to grow to more than 5 employees - this is not the solution for you based on their current predatory pricing plan.

Pros:

Good product- does what it is supposed to do. You can schedule jobs, invoice customers, and develop a nice database of what you did with each customer. It has limitations and its share of glitches Support is mediocre but it is available. I've been a fan for a long time and have brought a number of businesses over to use their software. No more though.

Cons:

If you grow from 5 to 6 employees watch out - its time to move to another software provider in my opinion. The pricing plan allows up to 5 employees for 1 set price. Keep in mind one of those 5 employees is your office staff so you really only get 4 field techs. If you add the 6th employee your HCP monthly price more than doubles the entire cost of the plan. There is now no longer a way to add 1 employee to their mid-tier plan - you have to move to the high tier plan. You can purchase 2 of the mid tier plans for less than the price of their high tier plan - this is just so ill-conceived! Last year we were able to add 1 additional employee for just a set fee per employee which was very reasonable. WHen that employee quit we were back down to 5...so were unaware that in June 2022 they made this change wiping out the ability to add an incremental employee without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The whole point of this software is helping you to grow your business - but apparently as soon as you do grow boy do they punish you for it! Additionally their search function for the "pricebook" leaves a lot to be desired. If you type in a keyword like "flange" and you have multiple items with that keyword in the description you expect all of the items with that keyword to appear. It doesn't. Only some do. No rhyme or reason to it. Uploading photos from field is dodgy and slow. Reports availble are not reliable or accurate

Housecall Pro Response

2 months ago

Hi Karen, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

Ryan
Ryan
Managing Partner in US
Verified LinkedIn User
Real Estate, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great software that has really helped us take our remediation business to the next level.

5.0 2 months ago New

Comments: HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.

Pros:

Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.

Cons:

The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs. I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.

Housecall Pro Response

2 months ago

Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

Andy
President in US
Construction, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Saves time and Money

5.0 2 weeks ago New

Comments: Great customer service and functionality

Pros:

Housecall Pro has been a great addition to our company. We've used several different options in the past and never been satisfied until now. This software has saved us countless hours and made us a more profitable company. Great support

Cons:

There are a few minor hiccups, but they can be easily worked around until the software team makes adjustments to eliminate them.

Housecall Pro Response

4 days ago

Hi Andy M, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team