What Is Housecall Pro?

Try it for free today with a 14-day trial. Call Now: 866-405-0752. Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.

Who Uses Housecall Pro?

Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.

Housecall Pro video
Housecall Pro Software - Work simpler and grow smarter with Housecall Pro. Easily manage payments, scheduling, dispatching, and more — all from one, convenient platform. Housecall Pro Software - Save more time, win more jobs, & get paid faster. Learn how we can help your business. Housecall Pro Software - Send custom on-my-way notifications to customers and communicate effectively with technicians out in the field. Housecall Pro Software - Request new customer reviews from completed jobs and manage existing reviews to help grow your business. Housecall Pro Software - Drag-and-drop scheduling & technician dispatching help keep your business organized.

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Reviews of Housecall Pro

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paul
Paul
Owner in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Product!

5.0 3 years ago

Comments: CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision. Great Job Guys! Really, I mean it.

Pros:

I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

Cons:

The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

Rosemary
Owner in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

HouseCall Pro

5.0 2 months ago New

Pros:

I love that I can do almost everything with this software. It has helped our company grow and I love that we are able to grow with HouseCall Pro.

Cons:

I would really like to have inventory management available and I do not like working with Stripe for the payment processing. I am however, glad that they are starting to allow payroll though.

Housecall Pro Response

3 weeks ago

Hi Rosemary, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

Verified Reviewer
ceo in US
Verified LinkedIn User
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

good for very small business les than 5 employees

2.0 2 weeks ago New

Comments: Better than using paper. Scheduling is best feature and better than other tools in the market (as it exists today). Contracting, invoicing, estimating, are only for a very small company. Editing is almost impossible.Changes are made with no advance knowledge. The data importing team (material list and customer list) are wonderful. Interface to quickbooks is not closed loop and is a mess.

Pros:

HCP has a good scheduling function as it is easy to see a week and move resources around easily. It needs a rolling week versus a static Monday to Friday that is currently deployed. The current scheduling feature is HCP's best feature. Hopefully they will not change it and emulate other software firms that have absolutely poor scheduling functions

Cons:

Impossible to use HCP to create contracts that are legally binding. Must use docuSign or another application. Invoicing cannot be customized. It is line items based and cannot be summarized. You cannot customize messaging, and invoices end up being most frustrating for customers on big multiday jobs. You cannot create and save your invoice letters. Integration with Quickbooks is a daily challenge, search function is truly a problem with the new release, there is no logic to how jobs and estimates are stored in hcp, hcp calls "jobs" invoices. Imagine getting an hcp "invoice" before the job has even started very confusing to customers and employees until you get used to it. this is for a tiny business or for a team who has no software experience.

Derek
Owner in Canada
Consumer Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

HVAC business

5.0 2 months ago New

Pros:

It's relatively easy to use. I can schedule an estimate, then convert it to a job once approved, send the invoice and even take payments through the website/app

Cons:

The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost or customers selected the wrong responses which led to confusion. Scheduling a job that takes multiple days is also a bit of a nuisance. We switched from Jobber, and they were so easy to schedule a multiple day job.

Housecall Pro Response

3 weeks ago

Hi Derek, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

Dorina
Owner in US
Construction, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

All in one software

5.0 2 months ago New

Pros:

I like the fact that it's versatile, and you are able to do so much within the system.

Cons:

Changing over from QuickBooks is still a process and trying to figure out the ins and out on the accounting part.

Housecall Pro Response

3 weeks ago

Hi Dorina, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team