What Is Housecall Pro?

Holiday Promo: Just $22 for your first month* call now to learn more 855-407-3088.

Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.

Who Uses Housecall Pro?

Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.

Housecall Pro Details

Housecall Pro

Founded in 2013

Housecall Pro Details

Housecall Pro

Founded in 2013

Housecall Pro videos and images

Housecall Pro video
Housecall Pro Software - Drag-and-drop scheduling & technician dispatching help keep your business organized. - thumbnail
Housecall Pro Software - Send custom on-my-way notifications to customers and communicate effectively with technicians out in the field. - thumbnail
Housecall Pro Software - Request new customer reviews from completed jobs and manage existing reviews to help grow your business. - thumbnail
Housecall Pro Software - Easily manage your business across multiple devices: Desktop, smart phone, tablets, etc - thumbnail
Housecall Pro Software - An easy-to-use interface and dashboard help you manage all aspects of your business: scheduling, dispatching, estimates, invoices, reviews and more. - thumbnail

Compare Housecall Pro with similar products

Starting price

$49.00/month
$35.00/month
N/A
$149.00/month

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial Yes

Housecall Pro deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

Housecall Pro Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling Software
  • Social Media Integration
  • Third Party Integrations
  • Website Integration

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  • Client Portal
  • Contact Database
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  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
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  • Document Storage
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  • Expense Tracking
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  • Invoice History
  • Invoice Management
  • Invoice Processing
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  • Multi-Currency
  • Online Invoicing
  • Online Payments
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  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
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  • Time & Expense Tracking
  • Timesheet Management
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  • Customizable Forms
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  • Customizable Branding
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  • Customizable Reports
  • Customizable Templates
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  • Maintenance Scheduling
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  • Real Time Reporting
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  • Customizable Fields
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  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Estimating
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  • Job Management
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  • Mobile Alerts
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Housecall Pro Reviews

Read all 2,548 reviews

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paul M.
Paul M.
Owner in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product!

5 2 years ago

Comments: CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision. Great Job Guys! Really, I mean it.

Pros:

I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

Cons:

The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

Orville davis, L.
Orville davis, L.
CEO in US
Verified LinkedIn User
Renewables & Environment, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great ERP system for small businesses especially in Service industries

5 11 months ago

Comments: I love Housecall Pro

Pros:

I love that I can do everything in one spot. Employees can clock in, jobs can be scheduled. Dashboards are present to view performance, and credit processing is easy.

Cons:

A bit expensive per month but it definitely has a lot of features. Every now and then it will have some bugs but easily fixed.

Holden E.
Business Development Manager in US
Consumer Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software, Great People, Great Company.

5 2 weeks ago New

Comments: Great experience with everyone

Pros:

I like the responsiveness of the employees most about Housecall Pro. Between the chat bubble and the Facebook groups, these folks are on top of everything and are constantly looking for ways to improve the product for the end-user; us.

Cons:

I would like to see more options as it relates to recommended updates and changes from users. If this was more transparent, perhaps we could see what's in the pipeline. Our dry cleaning software has a forum where we each get a certain number of votes to vote on upcoming products and issues.

Simon P.
Simon P.
Président in Canada
Verified LinkedIn User
Construction, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Worst apps ever

1 2 months ago New

Comments: Feel like they’re waiting for you to pay and then let you feel important without services.

Pros:

If you don’t like costumers service, pay for a full year

Cons:

Everything, from their costumer service to the president. It closely related.

Rosemary P.
Owner in US
Construction, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

HouseCall Pro

5 2 months ago

Comments: Overall, this software has benefited our company a lot over the past year and a half. We now are able to keep better track of our customers and that alone has increased our customer service.

Pros:

This software is very easy to integrate from previous software or even just from an excel sheet. It has the majority of features we are looking for in an HVAC CSM system, including; dispatch, scheduling, gps tracking, time tracking, reoccurring appts, service plans, etc.

Cons:

There are only a few features we would love to see added to this software to make it 100% for us, however, none are a breaking point for us to use other software. First, we would love to be able to have inventory tracking. If our techs use a part, it would be nice if it would deduct from an inventory so we can just order what has been used. Instead, we have to do inventory once a week which cuts down on production time. Second, we would love a job routing feature. Currently, we have to look at each appt to see where each tech is scheduled to be, to figure out where to schedule potential clients. It becomes too time consuming for a customer waiting for us to determine where to put them while on the phone, so we end up scheduling and sometimes our guys are making zig zags through town or looping because we service multiple cities.