---
description: Get detailed information about SparkTG VCC usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SparkTG VCC Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [SparkTG VCC](/software/137672/ivr)

# SparkTG VCC

Canonical: https://www.capterra.ae/software/137672/ivr

Page: 1 / 3\
Next: [Next page](https://www.capterra.ae/software/137672/ivr?page=2)

> Cloud telephony software for Indian businesses — IVR, AI voice bot, WhatsApp Business API, call center software \& number masking.
> 
> Verdict: Rated **4.7/5** by 44 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SparkTG VCC?

Indian SMBs and enterprises needing cloud telephony, IVR software, or call center software. Best fit: healthcare, BFSI, e-commerce, real estate, and education teams replacing legacy PBX or on-premise

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 44 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Spark TG

## Commercial Context

- **Starting Price**: $5.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing is extremely competitive and as apt considering product offering
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, United States

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Chatbot Software
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Event Triggered Actions
- IVR
- Inbound Call Center
- Interaction Tracking
- List Management
- Multiple Scripts
- Outbound Call Center
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer Software
- Quality Management Software
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Text to Speech
- VoIP Software
- Voice Customization
- Voice Mail
- Workforce Management Software

## Integrations (9 total)

- 360dialog
- AutomateCRM
- Freshdesk
- Gallabox
- Kapture CX
- LeadSquared
- Truecaller
- Vtiger CRM
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Predictive Dialer Software](https://www.capterra.ae/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)
- [Telemarketing Software](https://www.capterra.ae/directory/31034/telemarketing/software)

## Alternatives

1. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (884 reviews)
2. [VoIP.ms](https://www.capterra.ae/software/203084/voip-ms) — 4.8/5 (698 reviews)
3. [Nextiva](https://www.capterra.ae/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [CallHippo](https://www.capterra.ae/software/159578/callhippo) — 4.4/5 (688 reviews)
5. [3CX](https://www.capterra.ae/software/158704/3cx) — 4.4/5 (467 reviews)

## Reviews

### "Thumbs up for Spark Tg" — 5.0/5

> **Chirag** | *7 August 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use with value for money. Good customer support with quick turnaround time and easy to reach out.
> 
> **Cons**: None as of now. Pretty happy with the services. 

However, can add some more features so that we can integrate with our internal portals.
> 
> Very good till now. Helped us grow in our buisness and gave a good first experience to our clients and authenticity.

-----

### "Build carefully with SparkTg" — 3.0/5

> **Mukul** | *7 October 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Product and capabilities. The system is able to handle the complex cases
> 
> **Cons**: Support mechanism and fluctuations in service offerings, cost \&  product design
> 
> Started with exciting problem solving and got more or less what we needed but eventually post agreement signing things were very slow and couple of days response in from business SPOC. Then multiple changes in pricing and agreed offering ruined the experience.

-----

### "helpinhg hand" — 4.0/5

> **Shivam** | *10 August 2026* | Hospitality | Recommendation rating: 6.0/10
> 
> i  am only using call masking not other feature thats i am giving review only about call masking.thnx

-----

### "Robust plaltform, amazing connectivity, awesome service\!" — 5.0/5

> **Rahul** | *4 September 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Spart TG allowed me seamless connectivity for my sales advisors, Raushan from Spart tg was really helpful not only presales but after sales service is also good.
> 
> **Cons**: Nothing so far \! :) \!
> 
> Overall experience is pretty good, no connectivity issues so far.\!\!

-----

### "Easy to Use and Value for Money" — 5.0/5

> **Alpana** | *18 September 2025* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: SparkTG VCC offers great value for money with its easy-to-use interface, reliable connectivity, and excellent customer support
> 
> **Cons**: SparkTG VCC is effective and user-friendly; just minor enhancements could improve usability and efficiency.
> 
> Our overall experience with SparkTG VCC has been good. It is easy to use, reliable, and well-supported, making our call management smooth and effective.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.ae/software/137672/ivr?page=2)

## Links

- [View on Capterra](https://www.capterra.ae/software/137672/ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/137672/IVR/> |
| en-AE | <https://www.capterra.ae/software/137672/ivr> |
| en-AU | <https://www.capterra.com.au/software/137672/ivr> |
| en-CA | <https://www.capterra.ca/software/137672/ivr> |
| en-GB | <https://www.capterra.co.uk/software/137672/ivr> |
| en-IE | <https://www.capterra.ie/software/137672/ivr> |
| en-IL | <https://www.capterra.co.il/software/137672/ivr> |
| en-IN | <https://www.capterra.in/software/137672/ivr> |
| en-NZ | <https://www.capterra.co.nz/software/137672/ivr> |
| en-SG | <https://www.capterra.com.sg/software/137672/ivr> |
| en-ZA | <https://www.capterra.co.za/software/137672/ivr> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"SparkTG VCC","description":"SparkTG is a cloud telephony software and contact center solution built for Indian businesses. Replace legacy PBX with a hosted platform that deploys in 48 hours — no hardware, no engineers, no long contracts.\n\nWhat SparkTG includes: IVR system with multi-level menus and Hindi/regional language support · AI voice bot for 24/7 query handling · WhatsApp Business API for broadcast, chatbot, and agent messaging · Virtual contact center with ACD, skill-based routing, and live dashboards · Click-to-call solution for websites · Number masking for delivery and marketplace apps · Toll-free 1800 numbers · AI call scoring · Sentiment analysis · CRM integration (Salesforce, Zoho, Freshdesk).\n\n99.9% uptime SLA. TRAI-compliant. Transparent cloud phone system pricing — pay only for usage. Trusted by enterprises in healthcare, BFSI, e-commerce, real estate, and education across India.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3b63c021-2195-4d4e-934f-8bb690fb3df8.png","url":"https://www.capterra.ae/software/137672/ivr","@id":"https://www.capterra.ae/software/137672/ivr#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":44},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ae/software/137672/ivr#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is SparkTG VCC?","@type":"Question","acceptedAnswer":{"text":"SparkTG is a cloud telephony software and contact center solution built for Indian businesses. Replace legacy PBX with a hosted platform that deploys in 48 hours — no hardware, no engineers, no long contracts.What SparkTG includes: IVR system with multi-level menus and Hindi/regional language support · AI voice bot for 24/7 query handling · WhatsApp Business API for broadcast, chatbot, and agent messaging · Virtual contact center with ACD, skill-based routing, and live dashboards · Click-to-call solution for websites · Number masking for delivery and marketplace apps · Toll-free 1800 numbers · AI call scoring · Sentiment analysis · CRM integration (Salesforce, Zoho, Freshdesk).99.9% uptime SLA. TRAI-compliant. Transparent cloud phone system pricing — pay only for usage. Trusted by enterprises in healthcare, BFSI, e-commerce, real estate, and education across India.","@type":"Answer"}},{"name":"Who Uses SparkTG VCC?","@type":"Question","acceptedAnswer":{"text":"Indian SMBs and enterprises needing cloud telephony, IVR software, or call center software. Best fit: healthcare, BFSI, e-commerce, real estate, and education teams replacing legacy PBX or on-premise","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/137672/ivr#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"SparkTG VCC","position":3,"item":"/software/137672/ivr","@type":"ListItem"}]}]}
</script>