Who Uses Paymo?

Small and medium project-based businesses (Advertising and Marketing Agencies, Web Development and Design Agencies, Non-Profits, Architecture firms, Law firms, Universities, Virtual Assistants etc.).

What Is Paymo?

Paymo is a modern and intuitive work management solution for small businesses and reamote teams that bundles advanced task management, planning, scheduling, time tracking, collaboration, and invoicing. This means that you can keep track of the entire lifetime of a project - from creation until getting paid - without having to use and pay for several apps.

Paymo Details

Paymo

http://www.paymoapp.com

Founded 2008

Kanban Board
Timesheets
Team Scheduling
Invoicing
Full Task Details
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Paymo pricing overview

Paymo has a free version and offers a free trial. Paymo paid version starts at $9.56/month.


Starting Price

$9.56/month

Pricing Details

Free - For 1 user Free for Universities, Colleges, and Schools Small Office - $9.56/user/month Business - $15.16/user/month

Free Version

Yes

Free Trial

Yes

Paymo deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)

Training Software

  • Live Online
  • Documentation

Paymo Features

  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management Software
  • Estimating
  • Expense Tracking
  • Financial Management Software
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing Software
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management Software

View full list of Billing and Invoicing Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Customizable Templates
  • Data Import/Export
  • Database Creation
  • Document Generation Software
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On Software
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Chat
  • Third Party Integrations
  • To-Do List
  • Workflow Management Software

View full list of Productivity Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting / Notes
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • File Sharing Software
  • Gantt/Timeline View
  • Idea Management Software
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Management Software
  • Risk Management Software
  • Status Tracking
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management Software

View full list of Project Management Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management Software
  • Employee Activity Monitoring
  • File Management
  • File Transfer
  • Live Chat Software
  • Meeting Management
  • Monitoring
  • Prioritization
  • Progress Tracking
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • SSL Security
  • Single Sign On Software
  • Softphone Software
  • Tagging
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Video Chat
  • Video Conferencing Software
  • Workflow Management Software

View full list of Remote Work Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Collaboration Tools
  • Commenting / Notes
  • Create Subtasks
  • Deadline Management
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email-to-Task Conversion
  • File Management
  • Gamification Software
  • Gantt/Timeline View
  • Import Tasks
  • Mobile Access
  • Parent Task
  • Percent-Complete Tracking
  • Prioritization
  • Progress Tracking
  • Project Planning Software
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Spreadsheet View
  • Status Tracking
  • Task Board View
  • Task Editing/Updating
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time Tracking Software
  • To-Do List
  • Workflow Management Software

View full list of Task Management Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Attendance Tracking Software
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Employee Management
  • Estimating
  • Expense Tracking
  • Invoice Management
  • Leave Tracking
  • Mobile App
  • Multi-Currency
  • Payroll Management
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Summary Reports
  • Task Management Software
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Management Software

View full list of Time and Expense Software

Paymo Alternatives - Capterra UAE 2021

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Paymo Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.6
Customer Service Software 4.7
Features 4.4
Value for Money 4.6

Review software

Share your experiences with other software buyers.

Write a Review!
Neal B.
King of All Cosmos
Graphic Design Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/06/2020

"Paymo has grown, evolved, and expanded alongside of the needs of our business."

Comments: Seriously, everything! I mentioned time tracking earlier but Paymo also does project management, client management, invoicing, estimation, Zapier integration, scheduling, team tasking...and the list goes on and on.

Pros: Time tracking is seamlessly integrated into our current designer workflow. This allows us to calculate the actual time spent on the job so clients understand where their money is being spent. It also allows us to identify where we need to increase project costs (9/10 times it's with 'customer correspondence').

Cons: We've been with Paymo for over 10 years so it was a bit of a kick when they started charging for functionality like Gant Charts. We've always loved the complete 'soup-to-nuts' service that Paymo offered so when certain items were put behind another paywall it definitely stung a bit. ¯\_(ツ)_/¯

Vendor Response

by Paymo on 25/06/2020

Loved the "(9/10 times it's with customer correspondence)" part, Neal :)

Besides Gantt Charts, the Business plan also comes with a Team Scheduling module, 100 GB of storage, and priority support.

We found this plan to be more appealing to larger teams, that's why we've decided to include it in a separate plan.

What specifically do you need from Gantt Charts, the ability to set dependencies or see task deadlines on a calendar?

If it's the latter one, then I have some good news: we're going to launch a task calendar view in the near future, so stay tuned!

  • Reviewer Source 
  • Reviewed on 25/06/2020
Jelena J.
Founder
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/07/2020

"My time and sanity saver!"

Comments: I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.

Pros: Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver! One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time! Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task. And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus! It's brilliant. The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis. It's not complex, and all the features it has are just *right*. Exactly what I need. And it's getting even better!

Cons: I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)

Vendor Response

by Paymo on 10/07/2020

Thank you, Jelena <3

Speed improvements are already something that we're addressing. Stay tuned for more goodies such as a task calendar view, improved mobile app with team collaboration features and guest access.

Cheers,
Marcel

  • Reviewer Source 
  • Reviewed on 01/07/2020
Paloma ana D.
Director
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/03/2021

"Solid Skillpoints with room for improvement"

Comments: Our to-go- solution for anything client-related, book-keeping-wise.

Pros: Absolutely perfect for invoicing clients and keeping track of recurring costs with features as its clients POV.

Cons: Project management tools + how limited customisation on the dashboard is.

Vendor Response

by Paymo on 30/03/2021

Happy to hear your thoughts :D

You're right about the dashboard, it's more geared towards billing & company rentability given our time tracking & invoicing focus.

Can you give me more details about what's missing on the project mngm end?

Thank you!

  • Reviewer Source 
  • Reviewed on 24/03/2021
Cameron N.
Founder
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    3 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 08/01/2020

"Monopolize you cause you can't export ANYTHING easily"

Comments: Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices.

Pros: Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all! If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system!
You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!!
If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!! I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!!

Cons: Can't export anything unless you have a developer standing bye.
System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do
support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!)
Can't get a refund, no matter how many lies they told you to make the sale in the first place!!!

Vendor Response

by Paymo on 28/01/2020

Hi Cameron,

Sorry to see you disappointed. Our goal is to help you improve the way you work, not to sell you on something.

Indeed, you can export client, project, user lists, as well as time reports in csv format - invoices and Gantt Charts are available in PDF only.

However, due to the fact that there's no standardised data structure for project management data, the only practical way to export it is via our API.

And no, we're no bots, and don't force anyones hand to make a sale.

  • Reviewer Source 
  • Reviewed on 08/01/2020
Andrew C.
UX Writer
Defense & Space, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/03/2021

"Exceptional project management, time tracking and invoicing for freelancers"

Comments: I use Paymo for freelancing as a single user and it's awesome for time tracking, task management and invoicing purposes. It's priced well and has a great support team.

Pros: This is the only tool that I've found that focuses on time tracking AND invoicing properly. It includes great task management features and multiple ways to track time on them.

Cons: I guess I wish that Paymo's Kanban view was more like Trello, which I find easier to use and with more features for customisability.

Vendor Response

by Paymo on 30/03/2021

Kudos Andrew!! ^^

Can you tell me more about the customizable Kanban features that you're missing?

Thank you!

  • Reviewer Source 
  • Reviewed on 22/03/2021