Tipalti

Approve.com put us one step closer to adopting big-company workflows, without the complexity

Comments: my pain was mid-management were buying products without an organized approval workflow, and without them having transperancy as to how much of their budget is left on a monthly basis. I was afraid of implementing a process using our ERP as it's not friendly enough and I want to be an enabler of my peers - Approve.com definitely hit my sweet spot with their offering.

Pros:

- easy to onborad all the different stakeholders, no more approvals on slack or emails - transparecny on Actual vs. Budget for every stakeholder - suppliers onboarding saved us hours of the finance team every month

Cons:

- missing vitual credit cards - emails layout doesn't look good, images are too big etc. (I'm using MS outlook)

Very efficient and economical tool

Comments: For the the strategy I use in the company, Tipalti has been the best investment without a doubt. It streamlined all the processes from the first moment, and it has become an essential tool for the company and my work team. The overall experience is magnificent.

Pros:

I like it because it allows me to easily use the functions, which by the way are extraordinary and this saves me a lot of time. There are other programs that although they are a little more economical, they are a lot of work when you start using them. Therefore, the best thing is undoubtedly the ease with which you can start using it in the company.

Cons:

The weakest point is the support, but it is something that can be solved. On more than one occasion I had problems communicating with the support team and they were not pleasant experiences.

Not a great solution combined with Teampay

Comments: Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.

Pros:

The software functions pretty well on it's own, and handles invoice processing and vendor payment easily.

Cons:

We had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.

Alternatives Considered: Airbase

Reasons for Switching to Tipalti: Tipalti was Netsuite partner of the year and seemed a bit more mature.

Streamline Your Global Payments with Tipalti

Comments: As a mid-sized business with a global supplier base, we found that Tipalti has been instrumental in streamlining our payment processes. The platform's automation features have significantly reduced manual work and errors, and the comprehensive dashboard has enabled us to track payments and generate detailed reports. While there was a learning curve during the setup process, Tipalti's customer support team was responsive and helpful, making the overall experience positive.

Pros:

Tipalti is an all-in-one global payments solution that simplifies the process of paying suppliers and vendors across the world. Its automated system reduces manual work and errors, allowing businesses to easily manage tax compliance, payment regulations, and currency conversions. Additionally, Tipalti provides a comprehensive dashboard that enables users to track payments, review transaction details, and generate reports, making it easy to stay on top of finances.

Cons:

While Tipalti offers a robust set of features, it can be complex and overwhelming to set up and navigate. Users may require significant training and support to utilize all of the platform's capabilities, and the setup process can be time-consuming. Additionally, the pricing structure of Tipalti may be prohibitively expensive for smaller businesses with lower transaction volumes.

International Payments Made Easy

Comments: Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.

Pros:

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

Cons:

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Alternatives Considered: AvidXchange, Stampli, BILL, and SAP Concur

Reasons for Switching to Tipalti: International payments and was the most user friendly