Administrate

Administrate

by Administrate

Who Uses Administrate?

Fortune 500 enterprise organizations delivering internal training to employees and/or providing robust customer education. Training companies marketing large-scale training or education delivery.

What Is Administrate?

Administrate is a comprehensive training management platform that helps organizations streamline enterprise learning and development. Organize, deliver, plan, automate, and scale your training program - all through one system. Deliver multi-modality learner experiences, maximize training resources, and demonstrate business results with insight-rich reporting.

Discover why hundreds of organizations serving millions of learners choose Administrate. Our experts are standing by to assist you.

Administrate Details

Administrate

http://www.getadministrate.com/

Founded 2010

Administrate Pricing, Cost & Reviews - Capterra UAE 2020

Administrate does not have a free version and does not offer a free trial.

Pricing Details

Please contact Administrate directly for pricing details

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Administrate Features

Learning Management System Software
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Gamification
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Built-in LMS
Certification Management
Corporate/Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Administrate Reviews

Showing 5 of 39 reviews

Overall
4.3/5
Ease of Use
4.1/5
Customer Service
4.4/5
Features
4.3/5
Value for Money
4.1/5
Jim M.
Director
Professional Training & Coaching, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/03/2019

"Trigraph's use of Administrate"

Comments: Very positive from the beginning - over 5 years ago - it was a significant "journey" for Trigraph as we enhanced our systems and processes over the years

Pros: It fits very well with our business needs - it's available on the Cloud, so no IT management issues, it manages our sales opportunities, our training events, our client communications etc etc

Cons: Nothing in particular - it helped us a lot in our business

  • Reviewer Source 
  • Reviewed on 29/03/2019
Teresa B.
Senior Training Specialist
Farming, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/04/2019

"Cares about customers and continues to evolve"

Comments: Previously we had separate LMS systems for our different external audiences to meet the requirements of the two groups, with Administrate we would able to consolidate into a single platform and save a lot of overhead costs. I think the best part of working with Administrate is their staff. They really do care about us as customers and when we run into bugs they work with us to resolve the issue or find a temporary work around. I've even had their support team reach out proactively about potential issues in our instance. I also enjoy the fact that as they work on new features they invite customers to participate in beta testing, it shows they are really designing and implementing features based on the needs of their customers and not just following industry trends. Seriously, no vendor is perfect but they are one of the best vendors I've ever worked with just in terms of integrity and how they handle mistakes.

Pros: Unlike most LMS products that are aimed at academic or internal corporate students, Administrate caters to businesses who sell training to external audiences. They make it easy to set up separate courses for separate audiences and track everything in one location. If you need to sell training, this really is the best product you'll find to do it.

Cons: Initially (we began using it in 2015) the software was very focused on classroom training and did not have a robust offering for online courses (e-learning). Administrate considers two halves of their software, the Training Management System for booking events and the Learning Management System that is the more traditional student portal for completing e-learning. They continue to grow and evolve the LMS portion, so while it did not initially have all the features we would like, they are making updates at a good pace.

  • Reviewer Source 
  • Reviewed on 08/04/2019
Verified Reviewer
Technical Director
Computer Software, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    Unrated
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 20/05/2016

"Non Intuitive, dated feel to the slow UI, complicated to setup and run"

Comments: We wanted Administrate to replace an existing booking system online, where customers could browse a selection of courses, book online and interact with date and location searching from our site, along with some level of automation for joining instructions and invoicing.

Pros: The best thing about the product is the way the courses are displayed to the customer, enabling them to sort by location, course, date easily in order to select the course and session they are looking for. It's not amazing and we needed to customize it quite heavily before we could use it, but it looked better than what we had, or so we thought initially. This is despite it not being possible to put the dates and locations anywhere else but right at the bottom of a course page. We then embarked on a lengthy setup process for the next 5 months to try and get it setup for our needs.

Cons: We were initially interested in trialing the software, which we did (for free) but Administrate would not give enough support for us to properly evaluate without signing up, and suggested we opt for a paid version so we could benefit from their support, which we did. We were assigned an implementation manager, who ran a number of calls with us over several weeks for us to get our data in, so we could try out the system. First point is that the software is complicated - it is not obvious how it works at all, and you need support to carry out basic tasks until you learn how to use it. You are encouraged to look at the documentation online, or via the help facility but these were very often out of date, yes - really. The system has a cobbled together feel and has obviously had changes stacked upon changes over the years, which means there are options that are still there but that don't work (for example delete event) and other options that are hidden under several layers of forms which are not at all obvious. We had a range of problems getting various elements of this software setup: email integration took 2 weeks, back and forth with their support team, which was eventually resolved as they had not verified our url, despite swearing blind they had. The communication triggers are complex, they do not allow you to test them without actually assigning delegates to courses (and getting billed) and all emails sent by the system are in plain text - this could be changed and just did not look professional. When a course is selected too, the pages where users enter their details look like really basic HTML pages from the 90's - it does not look right compared to today's slick styles on the web that people have come to expect. The system also allows you to specify custom url's, so that SEO would still be optimized for course pages already on the web. We spent another 2 weeks trying to get these to work with their support team, having anything other than the default name would result in all the copy disappearing from the main courses page. Part of the delays were down to the right people not being available - knowledge of the whole system is concentrated among a few key individuals and if they are not around, be prepared to wait. The interface is slow and laggy - which frustrates even further when you are trying to setup lots of data. We discovered that if a delegate changes the course they are booked on to, that we would be charged twice and there was no way around it. Administrate were inflexible and most people (not all) unhelpful, we did complain but there was very little interest. We really tried to make this software work, being an IT company, for us but in the end, we believed that despite the time we had put in, we did not have confidence in this product and will be looking elsewhere. It is very frustrating paying good money for bad software; in a final email from one of their directors, we were advised that 'adopting a new system comes both with new functionality and new limitations.' We realised this but just wanted the new functionality to work.

Vendor Response

by Administrate LTD on 24/05/2016

Thanks for your feedback via this review, we'll certainly take it all on-board.

We're sorry that Administrate did not prove to be the solution you required. During our implementation process, our team offered you a high-level of support (totalling 12+ hours of time) with the aim of ensuring Administrate would deliver what was required. It became clear during this process that we were not the right fit for your organisation and your needs.

We offer free implementation support to all Administrate customers as each has different problems they're looking to solve and we want to help as much as possible to be the solution to them.

All the best for the future,

The Administrate Team

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 20/05/2016
Jo P.
Operations Manager
Education Management, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/09/2018

"Using Administrate in a New Zealand Training Environment"

Comments: Without question the customer service and account management is the jewel in the Administrate crown. I have worked with many software providers over the years and the team at ADM bring my personal customer experience to a new level. The team think outside the square, problem solve at a high level and are always transparent in their dealings with me. The fact that we have made such huge progress in the past 10 months is down to the relationship that has been built between our organisation and our Account Team at Adminstrate (Team Highlander).

Pros: Definitely it's ease of use. The software is reasonably intuitive and links information together in a meaningful way. It has changed the way we do business with our customers and we are now able to provide a far superior level of customer service. As the data in the system builds the reports we can build from Administrate are helping us make better business decisions and become proactive rather than reactive.

Cons: Being on the other side of the world and being the first country in the world to see the new day, we do experience challenges around time and date stamping. The ADM team have been working on this within the system.

  • Reviewer Source 
  • Reviewed on 05/09/2018
Kevin S.
Director, Global Training Sales
Information Technology & Services, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/06/2016

"Training Management done right"

Comments: We implemented Administrate in order to replace the google sheets based approach that we had been using to run our global training business. Administrate did this very successfully and allowed us to understand the metrics around our business. It has enabled us to develop the business without having to recruit staff to do simple tasks such as adding students,

Pros: The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business. The integrated LMS is simple but flexible and coupled with a good authoring tool can be deployed very simply. The most important aspect of Administrate is the REST API which we have used to build an entirely bespoke booking system that integrates tightly with our other core SaaS tools giving a single coherent view to our customers.

Cons: The financial module is in need of an update - which is coming. A lot of templates have to be re-entered each time as there are no copy functions within the platform which is a drawback when building a lot of courses. The pace of developing the platform is slow though. Something that is being worked on could be much faster. In some areas Administrate is falling behind newer platforms.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/06/2016