--- description: Get detailed information about Ivy Experience Suite usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ivy Experience Suite Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/31596/conversational-ai-platform/software) > [Ivy Experience Suite](/software/136769/guest-communications-platform) # Ivy Experience Suite Canonical: https://www.capterra.ae/software/136769/guest-communications-platform > Google-backed High ROI Guest Engagement Smart Texting Platform. Increases reviews, revenue, and guest satisfaction scores. > > Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ivy Experience Suite? Best suited for hotels, resorts, and casinos looking to drive up ADR (average daily rate), guest satisfaction scores, and revenue through high-quality automated service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 3 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Revinate ## Commercial Context - **Starting Price**: $250.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Go Moment for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - Automated Responses - Contact Management Software - Live Chat Software - Mass Texting - Message Personalization - Multi-Channel Communication - Reporting/Analytics - Scheduled Messaging - Third-Party Integrations ## Integrations (3 total) - Front - Maestro PMS - Stayntouch PMS ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software) ## Related Categories - [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software) - [SMS Marketing Software](https://www.capterra.ae/directory/30842/sms-marketing/software) ## Alternatives 1. [UChat](https://www.capterra.ae/software/1022133/uchat) — 4.9/5 (73 reviews) 2. [Fathom](https://www.capterra.ae/software/1037530/fathom) — 5.0/5 (807 reviews) 3. [Emitrr](https://www.capterra.ae/software/215815/emitrr) — 4.8/5 (146 reviews) 4. [Darwin AI](https://www.capterra.ae/software/1066034/darwin-ai) — 4.8/5 (17 reviews) 5. [Wati](https://www.capterra.ae/software/204314/wati) — 4.6/5 (202 reviews) ## Reviews ### "Ivy is wonderful\!" — 5.0/5 > **Mayur** | *8 August 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: auto responses makes it so you don't need to do 100% of the work > > **Cons**: None, There were some Cons from a number of years ago, but all good now\! > > I've had Ivy for over 3 years and I have seen the difference with guests having a better experience, employees not having as many phone calls or in person questions and requests. Definitely deescalates a lot of situations because it is not an in person interaction. ----- ### "GO IVY..GOMOMENT\!" — 4.0/5 > **PETER** | *23 June 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: UNDER THE CURRENT LANDSCAPE, IVY AND TOUCHLESS GUEST INTERACTIONS HAVE BECOME AND ESSENTIAL OPERATIONAL PIECE TO THE HOSPITALITY INDUSTRY. > > **Cons**: NOTHING, GREAT\! USING IVY TO INTERACT WITH HOTEL GUESTS IS ESSENTIAL. > > EXTREMELY PLEASED AND WILL RECOMMEND TO OTHER HOTELIERS. ----- ### "IVY is the best Personal Concierge" — 4.0/5 > **Misty** | *22 July 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like best that my staff can communicate with guest quickly through Ivy and respond to whatever their needs are . > > **Cons**: I have not found a negative yet with IVY > > Ivy is helping to increase my LTR scores and assist with generating incremental revenue in my other outlets on property outlets by giving me the ability to promote with the group messaging feature\! ## Links - [View on Capterra](https://www.capterra.ae/software/136769/guest-communications-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data