---
description: Get detailed information about Confluence usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Confluence Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence)

# Confluence

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> Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira.
> 
> Verdict: Rated **4.5/5** by 3720 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Confluence?

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3720 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: $5.42
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Confluence offers flexible pricing.&#10;$0 for teams up to 10&#10;Standard: $5.16 per user/month&#10;Premium: $9.73 per user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more

## Features

- @mentions
- Access Controls/Permissions
- Archiving & Retention
- Assignment Management
- Brainstorming
- Brand Guidelines
- Calendar Management
- Catalog Management
- Collaboration Tools
- Communication Management
- Content Management System (CMS) Software
- Content Publishing Options
- Diagramming
- Discussions/Forums
- Document Capture
- Document Management Software
- Document Storage
- Documentation Management
- Feedback Management
- File Sharing Software
- Full Text Search
- Goal Management
- Idea Management Software
- Ideation
- Knowledge Base Management
- Knowledge Management Software
- Marketing Calendar
- Meeting Management
- Mobile Access
- Prioritization
- Product Roadmapping
- Progress Tracking
- Project Management Software
- Project Planning Software
- Project Planning/Scheduling
- Real-Time Chat
- Real-Time Updates
- Reporting/Project Tracking
- Resource Management Software
- Self Service Portal
- Status Tracking
- Strategic Planning Software
- Task Progress Tracking
- Templates
- Text Editing
- Unified Directory
- User Management
- Visualization
- Workflow Automation
- Workflow Management Software

... and 25 more features

## Integrations (21 total)

- Balsamiq
- Bitbucket
- Docusign
- Evernote Teams
- GitHub
- Gliffy
- Google Calendar
- Google Drive
- Google Maps
- Google Workspace
- JIRA Service Management
- Jira
- Lucidchart
- Microsoft OneNote
- Microsoft Outlook

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)
- [Project Management Software](https://www.capterra.ae/directory/30002/project-management/software)
- [Knowledge Management Software](https://www.capterra.ae/directory/30094/knowledge-management/software)
- [Enterprise Content Management Software](https://www.capterra.ae/directory/31079/enterprise-content-management/software)
- [Content Management System (CMS) Software](https://www.capterra.ae/directory/10007/content-management/software)

## Alternatives

1. [Google Drive](https://www.capterra.ae/software/161425/drive) — 4.8/5 (28623 reviews)
2. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17727 reviews)
3. [OneDrive](https://www.capterra.ae/software/161304/onedrive) — 4.5/5 (12883 reviews)
4. [Microsoft 365](https://www.capterra.ae/software/58688/microsoft-365) — 4.6/5 (14167 reviews)
5. [Microsoft SharePoint](https://www.capterra.ae/software/1167/sharepoint) — 4.4/5 (5469 reviews)

## Reviews

### "Powerful Knowledge Sharing Tool" — 5.0/5

> **Eric** | *21 January 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Confluence is one of the most user-friendly content sharing tools.  The flexibility of workspaces allows for organizations to build a user-friendly network of documentation.  It's best feature though, is the integration with Jira.  It simplifies the sharing of knowledge bases.
> 
> **Cons**: The learning curve for permissions management can be arduous, especially when managing external accesses.
> 
> Confluence is a powerful tool that all organizations should leverage to maximize the knowledge sharing potential.

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### "Collinson is a power user of Confluence" — 5.0/5

> **Faz** | *13 January 2026* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10
> 
> **Pros**: For us at Collinson, Confluence has become a staple due to a number of reasons. Firstly it's super easy to use and understand and then some of the features and how they have improved over time has been great for us.
> 
> **Cons**: I don't think it's the cheapest software in terms of what it does it's got a a lot of value but for teams which are large it can become costly.
> 
> Overall we love it, we use it a lot in our product a tech teams we've found that the customer support is super responsive in getting back to us regarding any software issues which we may have which have been very few.

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### "Confluence is a Friendly, Reliable and Easy to Implement Digital Team Workspace" — 5.0/5

> **Anna** | *9 August 2026* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: Confluence is a friendly and reliable tool that provides a practical digital workspace that suits our needs.&#10;The capabilities of Confluence are outstanding.&#10;Moreover, Confluence makes file sharing easy and fast.
> 
> **Cons**: Since we implemented Confluence in our company, everything has been working amazingly well.&#10;I have zero dislikes for Confluence.
> 
> Overall, Confluence is a dependable tool that gives us value for money.&#10;The customer support team of Confluence is incredible, which gives us increadible experiences.

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### "Confluence" — 3.0/5

> **Katie** | *7 May 2026* | Oil & Energy | Recommendation rating: 7.0/10
> 
> **Pros**: The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily.  It also allows you to link to your Jira page which helps keep everything in the  one place
> 
> **Cons**: Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence. It takes a while to get used to using this.
> 
> Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects.  Great to share with stakeholders who can view all information in the one place.

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### "Good project documentation software" — 4.0/5

> **Tom** | *25 June 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Confluence is how well it integrates with Jira and Jira Service Management. It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and keeps everything more organised. I’ve also been really impressed with the support; when I’ve had issues, the help I’ve received has probably been the best I’ve ever experienced from a software provider.
> 
> **Cons**: What I like least about Confluence is that the administration side is not always as intuitive as it could be. Some settings and configuration options can take a bit of digging to understand, especially when managing spaces, permissions, or wider system settings. At times, it also feels like product changes move faster than the support documentation, which can make it harder to find up-to-date guidance when trying to resolve an issue or understand a new feature.
> 
> Overall, my experience with Confluence has been very positive. I find it a useful and reliable platform, especially because of how well it integrates with Jira and Jira Service Management. It helps bring documentation, project information, and service-related work together in a way that makes day-to-day use much easier. While the administration side can sometimes feel less intuitive, and the support documentation does not always seem to keep pace with product changes, the quality of support I have received has been excellent and has made a real difference when resolving issues.&#10;&#10;I feel, with the support we've received from Atlassian, that our subscription is good value for money.

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## Links

- [View on Capterra](https://www.capterra.ae/software/136446/confluence)

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