--- description: Get detailed information about PortalGuard usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PortalGuard Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [PortalGuard](/software/136315/portalguard) # PortalGuard Canonical: https://www.capterra.ae/software/136315/portalguard Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/136315/portalguard?page=2) > PortalGuard is designed to secure access for both the workforce and customers, whether they are remote or on-premises. > > Verdict: Rated **4.6/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PortalGuard? For over 20 years, the vendor states industries such as education, including over 200 institutions, healthcare, finance, and government, have chosen PortalGuard as their preferred solution. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 33 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: BIO-key International - **Founded**: 1999 ## Commercial Context - **Starting Price**: $12.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: PortalGuard (Commercial On-Premises) - Self Service Password Reset License (SSPR only) - $12.50 annually per user PortalGuard (Commercial On-Premises) - Enterprise License (SSPR, SSO, MFA) - $36.00 annually per user PortalGuard IDaaS (Commercial Cloud) - Enterprise License (SSPR, SSO, MFA) - $42.00 annually per user PortalGuard IDaaS (Commercial Cloud) - Self-Service Password Reset License (SSPR only) - $12.50 annually per user - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Authentication Software - Compliance Management - Credential Management - Mobile Access - Multi-Factor Authentication Software (MFA) - Password Generator - Password Manager Software - Password Synchronization - Privileged Account Management - Reporting/Analytics - Single Sign On Software - Two-Factor Authentication - User Management ## Integrations (9 total) - Canvas - Cisco Duo - Class for Web - Ellucian - Google Workspace - Microsoft 365 - Microsoft Entra ID - Microsoft SQL Server - Microsoft SharePoint ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Identity Management Software](https://www.capterra.ae/directory/30777/identity-management/software) ## Related Categories - [Identity Management Software](https://www.capterra.ae/directory/30777/identity-management/software) - [Password Manager Software](https://www.capterra.ae/directory/30923/password-management/software) - [Self Service Password Reset Portal (SSPR)](https://www.capterra.ae/directory/32936/self-service-password-reset-%28sspr%29/software) ## Alternatives 1. [Okta](https://www.capterra.ae/software/119653/okta) — 4.7/5 (930 reviews) 2. [tenfold](https://www.capterra.ae/software/1020579/tenfold) — 4.5/5 (66 reviews) 3. [JumpCloud Directory Platform](https://www.capterra.ae/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews) 4. [1Password](https://www.capterra.ae/software/176113/1password) — 4.7/5 (2123 reviews) 5. [Cisco Duo](https://www.capterra.ae/software/153202/duo-security) — 4.7/5 (548 reviews) ## Reviews ### "Portalguard" — 4.0/5 > **Rik** | *19 November 2018* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: This was a good product for the money. It appeared at the right time for us to get a hold on some self service and 2fa issues > > **Cons**: They are still missing the ability to do 2FA on a system that is not connected to the internet. > > We use this product for self service password reset and local 2FA authentication for servers and static systems. We can't use it for laptops as some systems connect to the internet after login and those cannot authenticate without an active connection. ----- ### "PortalGuard review" — 4.0/5 > **Verified Reviewer** | *17 May 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Love the product. Finding and comparing software is crucial in todays world to make sure leadership is making the correct decisions when purchasing software today. > > **Cons**: Love the product. There are no features I dont like about the software. > > Integration was seamless. Customer support is fantastic along with the sales team. They all work as a team and communication within is strong. ----- ### "Excellent product with excellent support" — 5.0/5 > **David** | *23 June 2020* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: This product works reliably with a responsive and intuitive interface for users. It is extremely customizable and integrates with our Active Directory for authentication so that single sign-on is available for all of our integrated services. For non-SSO links, they are grouped seperately on the landing page with their links so users have one page with all of the important links they need. It provides SSO as well as password reset for users and the First-Time User experience can be customized to meet your needs. And the cost was very affordable compared to other products. > > **Cons**: I guess you could hope for a solution that you can implement without any assistance, but the integrations with so many different services was actually a fairly complex task that took several days to complete. The implementation engineer who helped us was extremely knowledgeable and professional and he made this arduous task a breeze. > > With many companies you purchase a product and make your payments without much further interaction. Our experience with this company has been very different from that. After several meetings with the implementation engineer, we developed a rapport that made us feel like our needs were understood and they were being met. Even better, we were invited to meet with their executive team to give them our feedback (which almost never happens with most vendors). Not only did they listen to our story, they offered additional information to help us better use their product. We could not be more pleased. ----- ### "Could Be A Lot Better" — 3.0/5 > **Jae** | *11 May 2021* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: That once the product is installed and configured properly it works. > > **Cons**: The setup and configuration have been a nightmare at times and the customer support for the company has been less than stellar. > > We have run into issues with the product needing updates and the updates have caused our system to be unavailable. ----- ### "Software is customized to our environment with personalized support, at a reasonable cost." — 5.0/5 > **Bert** | *10 July 2017* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: The support is absolutely outstanding. The software works as designed, and is rock solid. It has one job to do, and it does it very well. It does not break - but if it does happen to have an issue, I know I will have support for a very critical element of my infrastructure. The configuration of the product to link it with other systems was challenging and very technical. However, this was where PortalGuard excelled. It was a simple matter to configure PortalGuard in each case. The difficulty was with working through the configuration of the variety of applications we were connecting to it. In every case, the PistolStar / PortalGuard implementation team expertly guided us in the process through our wide variety of systems configurations. In every case, PortalGuard was able to link with our applications. It was obvious that they know how all of these puzzle pieces fit together. We also used the PistolStar professional services for a few customizations to the admin interface. The process was well managed and the results were exactly what we had hoped for, and were produced in a timely manner. The recent integration of extended portal features like announcements to PortalGuard is a welcome addition. I hope to see more of this kind of work in future versions. The icing on the cake... all of it was reasonably priced and didn't break my budget. > > **Cons**: The ability to make PortalGuard do whatever you want is both a blessing and a curse. The user interface could use some work - but you can make those changes yourself - and many institutions have easily done so. In my opinion, I'd like to see this be easier to navigate and more "packaged". For example - the ability to apply simple skins / customizations to the layout via GUI would be a welcome addition. The PG sales team could do a bit better job of marketing the product and services that stand behind it. They've since improved their site, but you should know that you are not just buying a product (PortalGuard), you are partnering with a company that can deliver single sign-on authentication \*expertise\* for your organization. > > We benefit from single sign-on to a variety of systems as well as self-service password reset, a functional help desk tool and multi-factor authentication, all in a customizable package that can be hosted locally and in the cloud. It is ultra flexible in meeting our needs. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/136315/portalguard?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/136315/portalguard) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data