Who Uses Salesforce Service Cloud?
Businesses in need of service-as-a-software solution for CRM and help desk management.
What Is Salesforce Service Cloud?
Service Cloud, the worlds #1 customer service platform, empowers every service employee from the contact center to the field with the innovative tools, unified data, and embedded training needed to deliver world-class customer service that drives customer satisfaction and loyalty. Across every channel whether its messaging, communities, chat, phone, in-person, or IoT signals Service Cloud is enabling Trailblazers to deliver human-centric service that is personal, intelligent, and trusted.
Salesforce Service Cloud Details
Salesforce Service Cloud Pricing, Cost & Reviews - Capterra UAE 2020
Salesforce Service Cloud does not have a free version but does offer a free trial. Salesforce Service Cloud paid version starts at $25.00/month.
Salesforce Service Cloud Features
- Access Controls/Permissions
- Business Process Automation
- Calendar Management
- Compliance Tracking
- Customizable Dashboard
- Document Management
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- Task Management
- Third Party Integrations
- Workflow Configuration