--- description: Get detailed information about Ludus usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ludus Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Ticketing Software](/directory/30039/ticketing/software) > [Ludus](/software/136136/ludus) # Ludus Canonical: https://www.capterra.ae/software/136136/ludus Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/136136/ludus?page=2) > Simplify event ticketing and delight patrons > > Verdict: Rated **4.9/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ludus? Community theatre, professional theatre, performing arts centers, concert venues, K-12, colleges/universities, dance studios ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 49 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ludus - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Ludus is 100% free to your program when you pass fees onto patrons. There are no setup fees, hidden costs, annual costs, fees to send your funds, etc. Here is a breakdown of our fees: Tickets 5% + $0.75/ticket Collections 5% + $0.75/item Add-Ons 5% + $0.75/Add-On Passes 5% + $0.75/Pass Donations 3.5% + $0.50/donation Fundraiser Fees 0% Micro Fees (for items $3 or less — overrides regular fees) $0.50/item (tickets, Collections, Add-Ons, Passes, and donations) Cash Sales $0 Comp \& $0 Tickets $0 Marketing +$0.05/ticket Funds Payout (paper check or direct deposit) $0 Stop Checks or Check Re-Issues $0 Customer Support $0 Seating Chart Changes $0 Micro Fees Explained: You may have not seen Micro Fees with other services before — this is our answer to lower priced items such as children tickets, order add-ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Barcode/Ticket Scanning - Customer Data Management - Promotions Management - Reserved Seating - Website Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Ticketing Software](https://www.capterra.ae/directory/30039/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.capterra.ae/software/114949/eventbrite) — 4.6/5 (5812 reviews) 2. [Fienta](https://www.capterra.ae/software/171132/fienta) — 4.8/5 (194 reviews) 3. [Purplepass](https://www.capterra.ae/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews) 4. [TicketSource](https://www.capterra.ae/software/143073/ticketsource) — 4.8/5 (552 reviews) 5. [Ticket Tailor](https://www.capterra.ae/software/112510/ticket-tailor) — 4.9/5 (596 reviews) ## Reviews ### "Absolutely Recommend\!" — 5.0/5 > **Andie** | *19 August 2025* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: I started using Ludus just over a year ago for our school's event ticket sales. Ludus is so easy to use and has a ton of personalization features to make it fit your needs. Aside from the ticketing platform, I also use the fundraising platform and their newly launched retail platform. Everything is so easy to use, and makes my job so much easier. The fees are passed onto the patrons, so using the platform doesn't cost me anything. For any of our patrons who are anti-fees, they are able to pay in cash to avoid them. We are continuing to grow our program, and I am excited to hopefully begin using the marketing features more this year. > > **Cons**: While I don't really consider it a con, Ludus is still growing and expanding. When some of the newer features are launched, there is a learning period for both me and the Ludus staff. That being said, they have always worked quickly to get me answers, even if they don't know it at the time of the question. > > My experience has been fantastic and I do not see myself switching ticketing platforms any time soon. ----- ### "Built for and amazing in Educational Theatre" — 5.0/5 > **Dustin** | *22 February 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: As a busy high school director I really appreciate the support team. They are always quick to respond and help with even simple tasks that I just can't figure out. The Ludus seating chart method is amazing. I have been able to create dinner theatre seats as well as full auditorium seat for our major musical. Finally Ludus makes purchases, donation, fundraising, and payout easy, they have the simplest fee structure and were truly built for theatre, especially at the high school level. > > **Cons**: My administrators have trouble understanding the fee format. In most cases Ludus is cheaper but not in all and when we as theatre teachers argue that they "don't" understand it. I wish I had an answer this but I am happy this is my only con. > > Built for theatre and very useful in the educational theatre realm. Reliable and consistent costumer service, and a good interface\! ----- ### "If you're not with Ludus yet, what are you even doing?\!?\!" — 5.0/5 > **Dan** | *8 July 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: So. Many. Things. 1. When you have an idea that their software can't do, they genuinely and enthusiastically explore that idea and create solutions. Every time. That's why their platform can do sooooooo many things\! 2. When you have a question, there's literally no wait time. Email them, it gets replied to almost immediately. Chat on their website, same deal. Call them??? You get a real person - a kind and helpful one. Literally any time\!\! Their Customer Service is incredibly accessible and monumentally helpful. 3. The ticketing is EASY\! It's so intuative and when you can't figure something out, ask. As said in the second point, it will get addressed right away. I had a problem one time on my seating chart, and so I emailed quickly and then taught a class. 55 minutes later, I check my email and it is not only replied to but the issue was fixed\! Incredible\! 4. They are all the nicest people you've ever met. If you've ever had the chance to meet them in person at a conference or wherever, they are the type of people who you WANT to work with. I kind of wish I lived in west Michigan so I could literally work there with all of them. > > **Cons**: That they haven't expanded yet into my home life. I feel like Ludus would run my entire household. In fact, now that I think about it, there are some Ludus features that I can absolutely use to keep my family running\! > > I've never had one single moment where I questioned why I made the switch. I switched over from another major high school theatre ticketing company when I had a few minor problems with them, and their platform became too confusing and not very user-friendly. I figured I'd try out Ludus. From the get go, I was mad at myself for not swithcing over sooner. This company is built to work WITH you and even FOR you. I believe service is in Ludus' DNA. ----- ### "More than satisfied\!" — 4.0/5 > **Lori** | *19 May 2026* | Primary/Secondary Education | Recommendation rating: 3.0/10 > > **Pros**: Your support is outstanding. I have always received quality help. When I use the chat people listen and are very helpful. > > **Cons**: The ticket printing was a little challenging at first, but once again, with help it is smooth now. My parents run the box office with ease. > > I have recommended you to at least 3 other groups because of the quality of service and what you offer. ----- ### "Best Software for Non-Profits" — 5.0/5 > **Amy** | *26 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The customer service is incredible. The service itself is very easy to use, but if you need help with any issues that might arise or a problem you cannot solve, the staff at ludus is there to help you out. With just a tap of the chat box, you are connected with a staff member and guided step by step through the process of helping you solve the issue > > **Cons**: For our non-profit, Ludus has everything that we need to do what we need to be done. The one impactful thing that is an issue for our non-profit is the integration with Quickbooks. > > Overall, Ludus has been the BEST program we have use for our small non-profit. It has saved us a ton of time and money compared to programs we have used in the past. They truly have been an absolute pleasure to work with. Ludus is super easy to use, even for staff with less aptitude with technology. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/136136/ludus?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/136136/ludus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data