--- description: Get detailed information about Service Fusion usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.ae/software/135788/service-fusion Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/135788/service-fusion?page=2) > Service Fusion offers flat-rate field service software with no user fees, easy onboarding, and top-notch support for growing teams. > > Verdict: Rated **4.3/5** by 289 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Service Fusion? Ideal for small to mid size HVAC, Plumbing, Electrical, and other service businesses looking to streamline operations and grow with ease. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 289 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: $245.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Audit Trail - Availability Management - Bid Management - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Calendar Sync - Client Management - Contact Database - Cost Database - Cost Estimating - Customer Management - Document Storage - Electronic Payments - Electronic Signature - Employee Scheduling Software - Equipment Maintenance Software - For Commercial and/or Industrial Electrical Contractors - GPS - Inspection Management - Inventory Control Software - Inventory Management Software - Invoice Management - Job Management - Job Tracking - Mobile App - Monitoring - Online Booking - Online Time Clock - Photo Capture - Preventive Maintenance Software - Project Management Software - Purchase Order Management - Real-Time Data - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Service History - Status Tracking - Takeoff Software - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ... and 24 more features ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ae/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.ae/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ae/directory/30673/plumbing/software) - [Work Order Software](https://www.capterra.ae/directory/30785/work-order/software) ## Alternatives 1. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (4980 reviews) 2. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1414 reviews) 3. [FieldPulse](https://www.capterra.ae/software/153475/fieldpulse) — 4.6/5 (396 reviews) 4. [ServiceTitan](https://www.capterra.ae/software/150053/servicetitan) — 4.3/5 (323 reviews) 5. [Housecall Pro](https://www.capterra.ae/software/140363/housecall-pro) — 4.7/5 (2736 reviews) ## Reviews ### "Love the software" — 4.0/5 > **Tuli** | *6 January 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: easy to use, seamless, efficient, a nice way to keep all relevant documents in one place and make sure nothing ggets lost / forgotten > > **Cons**: there are innovations and some features that we would like added, but there is constantly updates so we are hoping to get those soon > > we are extremely happy with it and have seen so much improvement and feature additions over the years (keep it up) ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10 December 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 0.0/10 > > **Pros**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Cons**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "A Great work app" — 5.0/5 > **rob** | *6 January 2026* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: service fusion allows me to keep track of all my clients, material, labor etc. It really cuts down on wasted time. There are so many other options on here that you can use. > > **Cons**: I honestly do not have anything negative to say about Service fusion, as it allows me to keep all my information organized\! > > Overall Service Fusion is a great App to have if you are looking for organization and convenience\! It is also very easy to learn\! I am very glad that we incorporated service fusion into our daily use at work\! ----- ### "Service fusion" — 5.0/5 > **chad** | *6 January 2026* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: Ease of uploading pictures and documents. scheduling is easy and adaptable with changes converting estimates to orders very easy looking up old jobs is easy > > **Cons**: mobile app and what you can see. Would like to see more options to see the schedule of all techs techs in the field seem to struggle > > system is very user friendly, The support-help could be better, I don't like the online help request function. I would love for a rep to call direct. ----- ### "Owner, ABC Plumbing" — 4.0/5 > **Jason** | *7 January 2026* | Construction Software | Recommendation rating: 7.0/10 > > **Pros**: Easy to use app. Once everything needed for day to day operations has been added, it greatly helped in mainstream my company > > **Cons**: Limited usage, needs price sheet compatibility. Would also be nice if payment via credit card could be a tap or chip compatabile. > > Been working well for my company for 3 years. Hoping to see growth, more areas to review individual sales, keeping up with other apps (Service Titan, HCP,Ect.) ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/135788/service-fusion?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/135788/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data