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What Is NetSuite?

Take control of your supply chain with real-time visibility of items from supplier through production to the end customer. NetSuite procurement functionality allows users to manage vendor relationships and automate purchases. Demand and supply planning ensures the correct material, machinery, and labor are available, in the right place at the right time for production to run smoothly. Inventory management provides complete visibility of items throughout the product life cycle.

Who Uses NetSuite?

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Where can NetSuite be deployed?

Cloud-based
On-premise

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 22 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite pricing

Starting Price:

AED 1,832.88/year
  • Yes, has free trial
  • No free version

NetSuite does not have a free version but does offer a free trial. NetSuite paid version starts at AED 1,832.88/year.

Pricing plans

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 22 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite videos and images

NetSuite Software - NetSuite supply chain management records and updates production data, financial reports, inventory and outstanding orders in real-time.
NetSuite Software - Analyze demand, determine replenishment requirements, add stock and create orders according to an up-to-date supply plan.
View 3 more
NetSuite video
NetSuite Software - NetSuite supply chain management records and updates production data, financial reports, inventory and outstanding orders in real-time.
NetSuite Software - Analyze demand, determine replenishment requirements, add stock and create orders according to an up-to-date supply plan.

Features of NetSuite

  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management Software
  • Capacity Management
  • Capacity Planning Software
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management Software
  • Chart of Accounts
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Import/Export
  • Data Management Software
  • Data Security
  • Data Visualization Software
  • Delivery Management Software
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Document Management Software
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling Software
  • Enterprise Asset Management
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing Software
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • For AEC Industry
  • For Accountants
  • For Insurance Industry
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Small Businesses
  • Forecasting
  • Fund Accounting Software
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger Software
  • Grant Management Software
  • HR Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Knowledge Base Management
  • Lead Generation Software
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management Software
  • Milestone Tracking
  • Mobile Access
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multiple Projects
  • Onboarding Software
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • PO Reconciliation
  • Payment Collection
  • Payment Processing Software
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics Software
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Identification
  • Product Management Software
  • Production Management
  • Production Scheduling Software
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting Software
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Time Tracking
  • Promotions Management
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management Software
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management Software
  • Returns Management
  • Revenue Recognition Software
  • Reviews Management
  • Risk Analysis
  • Risk Management Software
  • SEO Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart Software
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Spend Management Software
  • Status Tracking
  • Strategic Planning Software
  • Supplier Management
  • Supply Chain Management Software
  • Task Management Software
  • Tax Calculation
  • Tax Compliance
  • Tax Management Software
  • Territory Management
  • Third-Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Training Management
  • Transaction Management
  • Transportation Management Software
  • Utilization Reporting
  • Vendor Management Software
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Warehouse Management Software
  • Website Management
  • Workflow Management Software
  • eCommerce Management

NetSuite Alternatives

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
Deacom is a comprehensive, all-in-one ERP solution designed to handle the unique challenges of process manufactures.
Web-based solution that provides retail management through accounting, inventory, reporting, customer surveys and more.
ShipperHQ helps merchants to customize the shipping experience in the checkout no matter what's in the cart or where its going.
Infor Syteline: Streamlined ERP software for efficient manufacturing and supply chain management.
Priority is a leading provider of scalable, agile, and open cloud-based business management solutions.
Simple and Customizable Ecommerce Solution Built for Growth.
STORIS provides home furnishings retailers with integrated retail management software solutions for every facet of their operations.
ERP solution for small-midsize distributors, manufacturers and service companies including Industry-Specific software options.

Reviews of NetSuite

Average score

Overall
4.1
Ease of Use
3.8
Customer Service
3.7
Features
4.1
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michelle Lyn
Michelle Lyn
Virtual Assistant and Social Media Manager in Philippines
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Netsuit for K's

5.0 2 months ago New

Comments: So far, everything is going well. Of course except for the signal issues and database access I mentioned above. But overall, my use of the netsuite app really helps us to efficiently communicate with potential customers with ease. And makes us sure everything is logged and well documented

Pros:

I like that we are able to communicate to our current and potential clients, as well as to our suppliers without hassle. All info, templates and previous conversations are in one placem If another person is going to attend to their concerns, no need for lots of instructions, just need to go through netsuite and everything is there. It also has lots of features that I didn't expect. Especially the trend and reporting analysis, it helps us see how many customers we are serving so we can better manage them. We can also get back to the last task the previous user has worked on. If any problem occurs, rhe customer service is ready to help and is very accommodating.

Cons:

I just love the app. Only that i sometimes have poor signal when I'm at an remote area. The problem is that the database cannot be uploaded when theres no signal. So if I needed to go through my tasks or call a customer, I need to go to a place where the signal is good so i can do that.

Oracle Response

2 months ago

Thanks for taking the time to leave a review, Michelle! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

John
Ecommerce and IT management in UK
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Netsuite for Ecommerce

5.0 2 weeks ago New

Comments: Would highly recommend, is a learning curve like any new system. definitely worth while moving too if your looking for progressive expansion

Pros:

Full customization to handle drop ship and on hand stock, Security systems in place. workflows to enable automation to be setup. integrations with other platforms such as Yooz

Cons:

scripting knowledge is required one you get past basic customization, which if your unsure can be costly.

Alternatives Considered: Swan Retail System and Zendesk Suite

Reasons for Choosing NetSuite: Growth of the business and to allow for an all in one with website control package.

Switched From: Sage 100

Reasons for Switching to NetSuite: Customization and all in one package with an abundance of support options, which would facilitate cost saving and growth with the business.

Oracle Response

2 weeks ago

Thanks for taking the time to leave a review, John! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alanna
Director of Operations in US
Renewables & Environment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Better than the alternatives, but only slightly

3.0 last month New

Comments: Overall we've found gains working with Netsuite, but it took about 18months before it was really integrated in our organization and I still question whether some of the gains are worth the drawbacks.

Pros:

Netsuite has helped with financial transparency in our company, tying our inventory in with our accounting better than our previous system.

Cons:

Interface and templates are terribly outdated and difficult to edit / improve. Netsuite is a big investment for our size company but we feel small to them, as customer support has been hard to come by.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Choosing NetSuite: Didn't effectively tie inventory management with accounting.

Switched From: QuickBooks Online

Oracle Response

last week

Thank you for taking the time to leave a review, Alanna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Gary
Netsuite consultant in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very comprehensive accounting functionality and a pretty rounded ERP.

5.0 2 months ago

Comments: In general I love Netsuite and how flexible it is for addressing the needs of the vast majority of customers.

Pros:

How easy it is to customize without need for expensive resources and the vast majority of the accounting functionality works out of the box.

Cons:

Whilst it’s good to see new functionality delivered with every release, more effort should be made to address existing enhancement requests, some of which have been open for more than a decade.

Alternatives Considered: SAP Business One

Reasons for Choosing NetSuite: For multiple subsidiary and currency functionality

Switched From: EXACT

Oracle Response

2 months ago

Thanks for taking the time to leave a review, Gary! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

David
IT Support in US
Machinery, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Net-suite Review

5.0 2 months ago New

Comments: Overall, our experience with NetSuite has been highly positive. The platform has significantly improved our inventory and order management processes, providing us with real-time visibility into our operations and helping us streamline our workflows for greater efficiency and accuracy. While there was a learning curve during the implementation process, the benefits we have gained from using NetSuite have far outweighed any initial challenges. We are extremely satisfied with the platform and its impact on our business.

Pros:

What I liked most about NetSuite was its comprehensive suite of inventory and order management features, which provided real-time visibility into our inventory levels, streamlined our order processing, and helped us optimize our warehouse operations for greater efficiency and accuracy.

Cons:

What I liked least about NetSuite was its initial complexity and the learning curve associated with setting up and customizing the system to meet our specific business needs. Additionally, the cost of implementation and ongoing maintenance could be prohibitive for some businesses.

Alternatives Considered: Microsoft SQL Server

Reasons for Choosing NetSuite: QBDT was unable to keep up with the growing needs of our business. Net-suite offered greater scalability, allowing our business to grow without outgrowing the software.

Switched From: QuickBooks Enterprise

Reasons for Switching to NetSuite: Because of the following reasons: scalability, advanced features, integrated platform, real-time visibility and its cloud-based solution.

Oracle Response

last week

Thanks for taking the time to leave a review, David! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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