Odoo

Complete set of business management software

Comments: Odoo has helped us to automate our business process securely while leveraging more revenue.

Pros:

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Cons:

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Alternatives Considered: SAP S/4HANA Cloud, Zoho CRM, Dynamics 365, NetSuite, and Acumatica Cloud ERP

Reasons for Choosing Odoo: Odoo can be implemented on-premise making it more reliable and secure.

Switched From: NetSuite

Reasons for Switching to Odoo: Odoo is open source and can be hosted on-premise making it best for growing business.

Buckle your seatbelt, it's going to be a bumpy ride!

Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternatives Considered: Statii

Reasons for Switching to Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.

Supports all project tasks and helps to enhance the organizational capabilities of team members

Comments: With Odoo, we created an integrated system that includes all our data. It allowed us to evaluate resources and accurately determine operations' efficiency, and automation helped us make better judgments.

Pros:

Odoo reporting and scalability are my favorite features. The Odoo user interface is clear and straightforward. The Odoo system, in general, is flexible and can add more functions, allowing us to maintain the continuity of data entry and quickly complete transactions. I like the customization options and shortcuts that make it easier for my team and other departments to keep track of their workflows and improve entire processes. In addition, Odoo is cloud-connected, provides process automation, and raises the quality of business logic, thereby saving time and money.

Cons:

It requires intensive training sessions so everyone can understand the jobs and work in a unified manner. The subscription prices are reasonable, but the slowness in some functions should be addressed.

Odoo 101

Comments: It was very average, some of the features of Odoo did not fit with what I was looking my business, for instance, the ecommerce section was a little bit too complicated and did not fit was I was looking to do.

Pros:

I liked how I could create my own invoices and how easy it was to use this template once it was created. The billing and accounting segment was convenient as well

Cons:

I found it hard to get going. I guess I did not have as much knowledge as I have now but I was struggling a little bit during the free trial.

Alternatives Considered: PaySimple

Reasons for Switching to Odoo: Free trial

Awesome ERP Experience!

Pros:

It has all the modules/features integrated to run a business

Cons:

Support shall be more responsive and cost friendly

Alternatives Considered: Sage Intacct, NetSuite, and Infor CRM

Reasons for Choosing Odoo: PrideSys ERP feature development was very poor and slow to keep up the pace wit our business

Switched From: Pridesys ERP

Reasons for Switching to Odoo: Oddo seemed to offer more features/functionalities at better cost