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What Is Datadog?

Datadog Real User Monitoring (RUM) provides insight into your application’s frontend performance from the perspective of real users. Every user journey is correlated seamlessly with synthetic tests, backend metrics, traces, logs, and network performance data, so you can quickly detect poor user experience and resolve issues with context from across the stack.

Who Uses Datadog?

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age.

Datadog Software - Visualize metrics, traces, logs, and more in one place on real-time, customizable dashboards. Pivot easily between different Datadog Tools such as Log Management to APM or Network Monitoring to troubleshoot and resolve issues faster.
Datadog Software - Datadog's Logging without Limits product enables you to cost-effectively ingest, live tail, and archive everything. Decide which logs are most useful to retain (and for how long); change your mind anytime. Analyze logs alongside other parts of your stack
Datadog Software - Create Datadog dashboards easily with intuitive drag-and-drop widgets. Display real-time metrics and events from across your stack by utilizing Datadog's 500+ built-in integrations. Datadog offers out-of-the-box dashboards for each of their integrations.
Datadog Software - Datadog’s SaaS-based infrastructure monitoring provides metrics, visualizations, and alerting to ensure engineering teams can maintain and optimize cloud or hybrid environments. Get set up in minutes with Datadog's 500+ integrations and simple deployment.
Datadog Software - Datadog APM provides end-to-end distributed tracing from frontend devices to databases- with no sampling. By seamlessly correlating distributed traces with frontend and backend data, Datadog APM allows you to reduce latency and eliminate errors easily.

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Reviews of Datadog

Average score

Overall
4.6
Ease of Use
4.2
Customer Service
4.2
Features
4.5
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ionut Alexandru
Ionut Alexandru
DevSecOps in Spain
Verified LinkedIn User
Airlines/Aviation, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Datadog is the best SAAS alternative for Monitoring

5.0 12 months ago

Comments: My experience is great, documentation is very helpfull.

Pros:

You dont have to manage anything, you just setup your agent and you have monitoring done.

Cons:

Documentation is not public available, i dont understand why.

Tim
Director, Software Platform Development in Canada
Biotechnology, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Everything in a single pane of glass

5.0 2 years ago

Comments: I have had a great overall experience with the product, the customer success team, and the support team at Datadog. I would highly recommend.

Pros:

Datadog is a solid and stable product. They provide easy to use features and functionality that sets the standard for APM and Security tools - and their suite of tools is continuously expanding to important areas. The APM capabilities were able to handle our complex technology stack with little to no configuration necessary.

Cons:

Not necessarily a con, more of a caution to monitor your consumption.. We worked with the customer success team to ensure our account was right sized based on forecasted usage. In the beginning we had to monitor our on-demand consumption as we outgrew our initial needs, this was handled incredibly well by the Datadog team, but you do need to keep an eye on your own consumption to avoid additional costs.

Aron
VP of Engineering in US
Philanthropy, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Endless Sales calls

1.0 10 months ago

Pros:

Nothing. I haven't and won't use them because their Sales team is so hyper aggressive.

Cons:

DataDog got my cell phone number and that's when it all went down hill. For months they've called me — sometimes extremely early in the morning at time zone inappropriate times — to attempt to get our business. Just this morning, they called starting at 8am not once, not twice, but three times in a row each from different numbers. I've asked them to stop. I've begged them to stop. I've spoken with managers. I did so again this morning! But I've lost hope that I'll ever land on a do not call list because I'm convinced they don't have one. The product, frankly, looks good. It's something I'd considered using. But their Sales team is so ridiculously aggressive — who calls someone three or four times in a row from different numbers every five minutes at 8am? — that I will never, ever use them as a vendor. And if you value your sanity, never express even the most vague amount of interest to these folks because apparently they will never stop relentlessly calling you. To say that their Sales team has left a bad taste in my mouth is an understatement.

William
VP of Engineering in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Dog eat Dog world

4.0 2 years ago

Comments: DataDog has allowed me to bring Fortune 500 company insights and application monitoring to a early stage startup!

Pros:

DataDog is able to ingest and make sense of a complicated cloud application without the developer having to understand the infrastructure or program specifically for it.

Cons:

That if I could afford it I would turn on all the features 24/7 and use them all.

Matthew
Director of Platform in Canada
Consumer Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

DataDog is key component of our engineering stack!

5.0 2 years ago

Comments: Initially we had purchased DataDog to get some basic observability and to lift our logs into a central location. Quickly we began leveraging there additional features to gain deeper insights, better monitoring, and to speed up troubleshooting. DataDog is now a cornerstone of our software stack and everyone from engineers up and into DevOps/SREs use this on a day-to-day basis.

Pros:

The software can scale with the business needs. You can start with basic features or leverage many as you like (for $$) to gain deeper insights. Engineers once onboarded use it heavily to spot issues or troubleshoot more obscure bugs both in production and development.

Cons:

You often need to review usage and costs. Misconfigurations, migration projects (where legacy + new infrastructures are required), integrations which may cause double reporting need to be observed to prevent run-away spend.

Pankaj
Software Engineer in India
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Monitoring and Observability Tool

5.0 9 months ago

Comments: Best and good experience with datadog tool.

Pros:

Experience with Datadog is Best. Using this Tool since 1 year. I worked on many monitoring tool but this is the one best for cloud and infrastructure monitoring. Datadog provides many third party tools integration, we did many integration and monitored many services. we can setup the alerts on our services for let us know before any unusual activity happens. and main thing is we can redirect that alerts to our notification channel and our teams to work on that. We can integrated our frontend and backend applications and we can collect logs also for our application and we can more debug it. They have built in dashboard feature we can manually create dashboards according to our use case. we can also create synthetic scripts and synthetic monitors such as ping for testing our website is available or not or its properly working or not. we can query our data and fetch it accordingly. Talking about AWS and azure services integration, Its totally easy our teams hasn't fetch any issue, its easy as it is. overall experience is good while using this tool best for keep our application and services up to date and running. They have active customer service.

Cons:

Nothing to dislike about Datadog, pricing is quite high but this tool has providing you lot more integration and active customer support so you can raise your query and You will get feedback fast.

Benson
IT Manager in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The Valuable Data Safety App

5.0 8 months ago

Comments: Datadog has improved the data security procedures, and it gives companies the right operational support.

Pros:

The security measure from the program has been well implemented, and it resolves all the data needs.

Cons:

The most efficient data resolving needs are well captured by Datadog.

Adan
IT Project manager in US
Financial Services Software, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Good tool for monitoring

5.0 6 months ago

Comments: Good tool, a bit expensive but worth it.

Pros:

A complete suite to track and monitor applications

Cons:

Sometimes is complete to track an error and complex integration with some clouds

Umair
Project Manager in Italy
Design, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

IT Management and Monitoring

5.0 8 months ago

Comments: Overall, DataDog is a great tool for IT management and monitoring. It is easy to implement and manage. It has different subscription plans including free trial, pro, and enterprise subscription plans at very reasonable prices per month.

Pros:

A free trial is available along with other subscription options. Opportunity to create multiple user accounts. 400+ integration and unlimited alerts. Custom Matrics.

Cons:

High licensing pricing as compared to other IT management options. Limited data storage for a limited time

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of Datadog

5.0 10 months ago

Pros:

Datadog is a very useful tool for monitoring and analyzing data, metrics, etc. Provides good visualization and tracing.

Cons:

It's quite a complex tool until you get your way around.

Aviram
Developer - devops in Israel
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Monitoring our micro services app with datadog

4.0 2 years ago

Comments: Use it every day, easy to implement

Pros:

All in one shop. APM, DB monitoring , synthetic transaction and log analysis

Cons:

APM does not work well on nodejs asyc services. Might be hard to track transactions.

Yeamin
Senior DevOps Engineer in Australia
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Datadog is a great Observability+log analysis tool

4.0 last year

Comments: It's a great tool for monitoring, alerting, log analysis and synthetics. Good support for small startup companies as well.

Pros:

Ease of integrataion. Both alerts, metrics and log aggregation in one place. Website Synthetics was very useful too.

Cons:

Data ingestion cost can be too high at times if not controlled in a granular manner.

Carlos
QAE in Portugal
Computer Software, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

Datadog Review

4.0 last year

Comments: Datadog is a top-notch monitoring solution for complex environments, offering rich features and functionality, albeit with a learning curve.

Pros:

Datadog excels at providing real-time, in-depth insights into application and infrastructure performance, with a user-friendly interface and robust integrations.

Cons:

Initial setup and customization can be overwhelming, and it may be expensive for smaller businesses.

Earl
Systems Engineer in US
Retail, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

Tried but with hesitation elected to stay on SolarJunk

4.0 last year

Comments: We tried the product and may reconsider as soon as we can visual an ROI worthwhile

Pros:

It provided some key insights just missed on an all-in-one package

Cons:

key features like integrated APM and IPAM missing

Jim
Engineer in US
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Everything Everywhere All at Once in One Place

4.0 2 years ago

Pros:

The dashboards and alerts are great for monitoring system status. The automated tests are great for checking the status of our systems externally.

Cons:

Because they are a one-stop shop it is difficult to figure out the exact tooling you need for a problem. They are solving EVERY problem so it's hard to sort things out.

billl
dir of platform engineering in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

datadog stuff

5.0 2 years ago

Comments: i have a great account team that really partner with me. the service is very useful and reliable

Pros:

the ease of implimentation and the ability to capture meaningfully info easilyquickly

Cons:

it's super expensive....almost cost prohibitive

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Datadog review

4.0 2 years ago

Pros:

I liked the fact that DataDog provides an easy-to-use platform for visualizing, monitoring, and alerting on all my infrastructure metrics. It's very comprehensive and the integrated dashboards allow me to quickly identify any issues. It's also great that it can integrate with other technologies, allowing me to have a complete view of my system.

Cons:

I didn't like the complexity of setting up custom dashboards and metrics. It was difficult to find the right combination of settings and tools to get the desired result.

Isaac
Principal SRE Architect in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best in class APM that can meet all APM, Monitoring, and Logging needs

5.0 2 years ago

Comments: I love it - i use it for work, I use it for home. I find it amazing for finding problems and monitoring systems.

Pros:

I can handle ALL things in Datadog. I have an answer for CI / Pipelines, arbitrary metrics, trace data, logging and more.

Cons:

There are a lot of specific costs. Compare, if you will, with NewRelic (all features are free) or Dynatrace (cost on retention and davis units). If you enable "all the things", it can be costly.

Scott
Director of Site Reliability in US
Entertainment, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Datadog does a lot out of the box

5.0 2 years ago

Comments: We are using Datadog to monitor and observe over 3000 distinct video streams for outages. It does the job pretty admirably even if I can't tweak the alerts and dashboards as much as I'd like.It is VERY expensive. But it does a lot.

Pros:

It's pretty easy to get a lot out of Datadog right out of the box -- the AWS and other integrations are amazing and easy to use.

Cons:

It's REALLY expensive.It's not so easy to really really tweak the dashboarding and alerts to do more advanced mathematics or analysis.

Verified Reviewer
Verified LinkedIn User
Retail, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A must in the monitoring toolbox

5.0 2 years ago

Comments: the customer experience is perfect, we are assisted every step of the process, and the support is reactive

Pros:

Datadog is a very powerfull tools, it allows you to gatehered lot of differents metrics, and create very powerfull dashboard to monitor everything that append in your app (server side) but also to monitor your API or your network. it's a very powerful tool !

Cons:

It can be a bit tricky at the beginning to setup your dashboard, there is a learning curve to understand how to implements everythings

Marcelo
Staff SRE in Germany
Entertainment, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great end to end Integration

5.0 2 years ago

Pros:

Datadog is great for bootstrapping and it can get you quite far! Monitoring and alerting tooling is awesome, integrate well with the new products

Cons:

Datadog is one of the few solutions I’m the market that provides all stack (logs, security, apm, infra …) and they know it. It is not cheap, when compared individually but looking at the big scope the integration is what we are paying for.

Mike
Designer in Netherlands
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent, extensible monitoring

5.0 2 years ago

Pros:

The range of integrations for the product allows us to pull every possible metric needed.

Cons:

Does have a little bit of a learning curve but provides an excellent learning academy

James
Senior Manager, Engineering in US
Market Research Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

maintain observability with Datadog

5.0 2 years ago

Pros:

Ease of use and flexibility. Beginning teams can leverage out of the box but you can grow into this product as it is quite feature rich. The product just works.

Cons:

It is so expensive that we consistently have to trim usage when not needed. Also due to this we have to justify the product constantly

Josh
Staff Site Reliability Engineer in US
Internet, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Very initiative and easy to deploy and set up.

5.0 2 years ago

Pros:

Compared to our previous observability tool it was incredibly easy connecting Datadog to all of our data sources. All the connectors we needed were already created so my team didn't have to spend time writing code to collect and send telemetry.

Cons:

Some features can be a bit expensive such as synthetic tests and while there are tools to help track spend, there could be a bit more granularity in the RBAC on who can turn on features that have additional.

Michael
Engineering Lead in US
Computer Games, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Datadog is best in class

5.0 2 years ago

Comments: Love it, could not imagine better.

Pros:

Easy to use and gives us the data we need to understand what is happening in our applications.

Cons:

It has taken us a while to implement. Ebs support is not as intuitive as others.