--- description: Get detailed information about ActivTrak usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.ae/software/135366/activtrak Page: 1 / 25\ Next: [Next page](https://www.capterra.ae/software/135366/activtrak?page=2) > ActivTrak is a work intelligence company that helps organizations understand how people and AI work together — so they can measure what > > Verdict: Rated **4.5/5** by 591 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ActivTrak? All small to large-sized businesses, including logistics, human resources, finance, operations, IT, sales, support, contact centers, and manufacturing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 591 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Birch Grove Software - **Location**: Dallas, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Free $0 per worker per month Work Activity Tracker - $10 per worker per month, billed annually Workforce Management - $15/worker/month, billed annually Workforce Management - $17 per worker per month, billed annually Productivity Optimization - $19 per worker per month, billed annually Enterprise - Contact for details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Reporting - Attendance Management - Attendance Tracking Software - Benchmarking - Browsing History - Cost Management - Customizable Dashboard - Customizable Reports - Customizable Templates - Dashboard Software - Data Integration - Data Management Software - Data Visualization Software - Employee Activity Monitoring - Employee Database - Employee Management - Employee Scheduling Software - Engagement Tracking - Feedback Management - Goal Management - Goal Setting/Tracking - KPI Monitoring - Location Tracking - Meeting Management - Multiple Data Sources - Performance Management - Performance Metrics - Predictive Analytics Software - Productivity Analysis - Progress Tracking - Publishing/Sharing - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Real-time Alerts - Reporting & Statistics - Reporting/Analytics - Scheduled/Automated Reports - Scheduling Software - Screen Activity Recording - Strategic Planning Software - Task Management Software - Third-Party Integrations - Time Tracking Software - Timesheet Management - Trend Analysis - Vacation/Leave Tracking ... and 7 more features ## Integrations (30 total) - ADP Global Payroll - API - Asana - ChatGPT - Claude - Concep - Domo - Gemini - Gemini - Gemini - Gemini - Gemini - Gemini - Gemini - Google Calendar ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software) ## Related Categories - [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software) - [Employee Monitoring Software](https://www.capterra.ae/directory/31087/employee-monitoring/software) - [Business Intelligence (BI) Software](https://www.capterra.ae/directory/23/business-intelligence/software) - [Productivity Software](https://www.capterra.ae/directory/30968/productivity/software) - [Reporting Software](https://www.capterra.ae/directory/30053/reporting/software) ## Alternatives 1. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5316 reviews) 2. [DeskTime](https://www.capterra.ae/software/168660/desktime) — 4.5/5 (526 reviews) 3. [WebWork Time Tracker](https://www.capterra.ae/software/151338/webwork-time-tracker) — 4.6/5 (628 reviews) 4. [Clockify](https://www.capterra.ae/software/169607/clockify) — 4.8/5 (9270 reviews) 5. [WorkTime](https://www.capterra.ae/software/129845/worktime) — 4.6/5 (174 reviews) ## Reviews ### "worth the price" — 4.0/5 > **dawn** | *10 December 2025* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. > > **Cons**: cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing > > this is a good product for the price. customer support has been very helpful when I have needed them ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 March 2026* | Publishing | Recommendation rating: 0.0/10 > > **Pros**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Cons**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ### "Tracking Data" — 4.0/5 > **Ashley** | *15 December 2025* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: I like than I can break down the activity daily and per person. I really enjoy using this system because it makes tracking and reviewing data incredibly simple and organized. I like that I can break down activity by each person, which helps me clearly see individual performance and accountability. Being able to view the data per day is extremely helpful for daily monitoring, and the weekly breakdown allows me to easily identify trends and patterns over time. I also appreciate that it provides a lot of data, including both active and inactive activity, which gives a complete picture of what is happening. This flexibility saves time and makes managing data much more efficient. > > **Cons**: Overall, the employee tracking system is useful and provides a lot of detailed data, but it can be a little hard to navigate at times. Some features are not as intuitive as they could be, and it can take extra time to find specific information or reports. Once you become familiar with the layout, it does offer valuable insights and tracking capabilities, but the learning curve can be frustrating at first. With improved navigation and a more user-friendly design, this system could be much more efficient and easier to use on a daily basis. > > It has been a good experience overall. Whenever I’ve had questions in the past and reached out for help, I received a quick response and clear answers. I really appreciate the fast response and support. ----- ### "Great visibility into team productivity with a slight learning curve" — 5.0/5 > **Darian** | *14 April 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like the ability to see my teams productitivity each week. this really ensures we are hitting our goals. > > **Cons**: The platform can feel a bit overwhelming at times, especially when trying to navigate all the features. There’s a slight learning curve, and it can take some time to fully understand how to use the data effectively. > > Overall, my experience with ActivTrak has been positive. It’s a powerful tool for tracking team productivity and gaining insights into how time is being spent. I especially appreciate the visibility it provides into weekly performance, which helps keep everyone aligned and accountable. While there is a bit of a learning curve, once you get familiar with the platform, it becomes a valuable resource for managing and improving team efficiency. ----- ### "ActivTrack is the productivity tool you need." — 5.0/5 > **William** | *20 April 2026* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: The ability to monitor productivity helps us to put the right people in the right places to maximize our workflow. > > **Cons**: Having to categorize all of the different websites to be able to determine the productive work from the non-productive work. > > My overall experience with ActivTrak has been great. You can start taking action immediately and its easy to do a review so you can make decisions on where to put people. It has increased morale significantly. ----- Page: 1 / 25\ Next: [Next page](https://www.capterra.ae/software/135366/activtrak?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/135366/activtrak) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data