--- description: Get detailed information about Slack usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.ae/software/135003/slack Page: 1 / 966\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24119 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24119 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot Software - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Encryption Software - File Sharing Software - Full Text Search - Knowledge Base Management - Live Chat Software - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management Software - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software ... and 14 more features ## Integrations (187 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 172 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.ae/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.ae/directory/31975/screen-recording/software) - [Content Collaboration Platform](https://www.capterra.ae/directory/32935/content-collaboration/software) - [Employee Communication Tools Software](https://www.capterra.ae/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (993 reviews) 2. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (11047 reviews) 3. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5254 reviews) 4. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17583 reviews) 5. [Google Meet](https://www.capterra.ae/software/176572/google-hangouts) — 4.5/5 (12121 reviews) ## Reviews ### "The best collaboration tool" — 5.0/5 > **Verified Reviewer** | *12 October 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I loved the old interface and love the new one even more. Very easy to use and navigate and doesn’t have any unnecessary elements that can lose you focusOffers a wide range of features, including real-time chat, file sharing, video conferencing, and integrations with other popular toolsAvailable on a variety of platforms, including desktop, mobile, and web > > **Cons**: Nothing at all. The tool has always been perfect and continues to improve > > The best collaboration tool ever created ----- ### "Powerful Collaboration Tool" — 5.0/5 > **Jasim** | *3 April 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Slack channels keep the conversation structured by topic or team. Slack can be easily integrated with tools like Google Drive, Zoom etc. Slack huddles are a good feature for quick audio calls. > > **Cons**: The free plan has limits and paid plans get expensive for small organizations > > Slack is an excellent messaging platform designed for teams. It replaces disorganized email threads with organized channels. Slack can also integrate with many other tools to centralize workflows. ----- ### "Excellent Team Collaboration Hub, But Requires Mindful Notification Management" — 5.0/5 > **Jake** | *22 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The real-time chat interface is incredibly intuitive, making day-to-day team communication seamless. I love how easy it is to organize conversations into dedicated channels for specific projects or departments, which completely prevents our email inboxes from getting overloaded. The file sharing mechanism is very smooth—we can drop images and documents straight into a chat, and the search functionality is powerful enough to find old files or specific conversations from months ago using simple keywords. The direct integration with other tools like Google Drive and calendar apps also helps keep our workflow centralized in one hub. > > **Cons**: While it excels at quick communication, managing notifications can quickly become overwhelming, especially if you are part of multiple large channels. It takes a bit of time to configure the alert settings properly so you aren't constantly distracted by non-urgent messages. Additionally, sending very large files can sometimes hit strict size limitations, forcing us to rely on external cloud storage links instead of direct uploads. The pricing structure can also feel quite steep for smaller teams as you scale up and need historical message retention beyond the basic tiers. > > Our team uses Slack daily, and it has drastically improved our collaboration efficiency by cutting down internal email threads by more than half. It essentially acts as our digital office space, keeping everyone connected regardless of whether they are working remotely or in the office. Aside from the occasional notification fatigue and the premium price tag, it remains an indispensable tool for our day-to-day operations, quick huddles, and project tracking. ----- ### "Great for Collaboration, But Can Be Overwhelming" — 4.0/5 > **Arthi** | *25 April 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: Slack has seamless team communication with organized channels, direct messaging, and file sharing. Its integration with numerous apps like Google Drive, Jira, and Zoom streamlines workflows. The search functionality is robust, making it easy to find past conversations. Slack's customization options, including notification controls and custom emojis, enhance user experience. It's a collaborative hub, improving team productivity and communication, especially in remote or hybrid environments. > > **Cons**: Slack is sometimes overwhelming with constant notifications, especially in large teams or active channels. The sheer volume of messages may lead to important information getting lost. Its free plan has limited message history and integrations. While it’s great for real-time chat, Slack isn’t ideal for long-form discussions or detailed project management. Additionally, heavy reliance on it for all communications can contribute to "tool fatigue" for some users. > > Using Slack has been a mostly positive experience for team communication. It’s great for real-time collaboration, organizing conversations, and integrating with other tools. However, managing constant notifications can be overwhelming at times, and finding older messages in a busy channel can be tricky. While it improves team connectivity, the volume of communication can become distracting, making it essential to manage notifications effectively for a smoother experience. ----- ### "Powerful team communication with an overwhelming UI" — 3.0/5 > **Verified Reviewer** | *30 December 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Slack makes it very easy to communicate with anyone across the organization. Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making. It is also helpful knowing exactly where to go to ask questions or get quick answers. The notification settings can be useful when configured properly and help ensure important messages are not missed. > > **Cons**: The user interface can be challenging to navigate, especially when trying to find past conversations, threads you have commented in, or messages saved for later. It can be difficult to track down specific chats or discussions by date. While some of this functionality may exist, it is not intuitive or easy to discover. Slack can also feel overwhelming due to the constant flow of messages. Without careful customization of channels and notifications, it is easy to become inundated with information. The ease of reaching anyone at any time can also create a sense of urgency around everything, which can make it harder to prioritize what truly needs immediate attention. It requires significant user effort to manage effectively, and the UI could benefit from being more streamlined and user friendly. ----- Page: 1 / 966\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data