--- description: Get detailed information about Slack usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.ae/software/135003/slack Page: 1 / 962\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24018 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24018 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - API - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Encryption Software - File Sharing Software - Full Text Search - Knowledge Base Management - Live Chat Software - Meeting Management - Member Directory - Messaging - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Screen Sharing Software - Search/Filter - Surveys & Feedback - Task Management Software - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software ... and 12 more features ## Integrations (189 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 174 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.ae/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.ae/directory/31975/screen-recording/software) - [Content Collaboration Platform](https://www.capterra.ae/directory/32935/content-collaboration/software) - [Employee Communication Tools Software](https://www.capterra.ae/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (979 reviews) 2. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (10888 reviews) 3. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (4980 reviews) 4. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17433 reviews) 5. [Google Meet](https://www.capterra.ae/software/176572/google-hangouts) — 4.5/5 (12063 reviews) ## Reviews ### "Powerful Collaboration Tool" — 5.0/5 > **Jasim** | *3 April 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Slack channels keep the conversation structured by topic or team. Slack can be easily integrated with tools like Google Drive, Zoom etc. Slack huddles are a good feature for quick audio calls. > > **Cons**: The free plan has limits and paid plans get expensive for small organizations > > Slack is an excellent messaging platform designed for teams. It replaces disorganized email threads with organized channels. Slack can also integrate with many other tools to centralize workflows. ----- ### ""Effective Platform for Centralized and Real -Time Team Communication"" — 5.0/5 > **Aman** | *23 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic with teammates . Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation and documents when needed. Integration with other software tools like Google Drive ,Zoom and other workplace apps are generally considered as a big advantage for me ,as everything can be managed from one platform . The interface of Slack is clean and intuitive , so any new team members can adapt quickly without any much training. > > **Cons**: The things that I disliked about the Slack are depicted below The important messages can sometimes did not get in focus, when there are too many active channels or notification popping out at the same time. When there is a large teams or active workplaces, messages from multiple channels ,threads , and direct message can become overwhelming making it difficult to focus on high priority conversations. Apart from that , over the time ,teams may create too many channels ,which can lead to the confusion and make it harder for me to identify where specific discussions should takes place. > > As per my honest opinion,My overall experience with slack is outstanding. Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate easily and effectively. This improves response time and consequently helps me in reducing dependency on emails everytime for a new messages.It generally helps my teammates and me to saty aligned , especially in remote or hybrid work enviroments.Overall ,i can say that it increases productivity and keeps everyone connected in real time. Apart from that Slack helps me by solving several major workplace communication and collaboration problems by bringing all team conversations into one centralized platform. ----- ### "Communicate and collaborate with ease." — 4.0/5 > **Paul** | *12 January 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Slack is easy to set up and use. Everything just works: real time chat, private channels, search, calls, canvas etc. I use it so many times each day that it just becomes a part of work life. > > **Cons**: Information, channel and notification overload. This isn't Slack's fault. Potential for security breaches. I assume it is expensive, but that isn't my problem. > > Slack makes communication and collaboration with my team, and those outside my team, easy and effective. Sometimes notifications can get a bit too much, but this is the world we live in these days. ----- ### "Slack review" — 3.0/5 > **ville** | *6 February 2026* | Business Supplies & Equipment | Recommendation rating: 7.0/10 > > **Pros**: Seamless Organization (Channels), Powerful Integrations, Intuitive User Interface (UI), Searchability, Threaded Conversations > > **Cons**: The "Notification Fatigue" \& Distraction, Pricing (The "Slack Tax"), Message History Limits (Free Version), Search Clutter > > The "Efficiency" Perspective (Positive), The "Mixed" Perspective (Balanced), The "Simple \& Direct" Perspective (Short) ----- ### "Slack is the easy \#1 pick for work communication apps\!" — 5.0/5 > **Erika** | *24 November 2025* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: Slack is so easy to use, it’s straightforward and “user friendly” even for employees/coworkers that may not be very tech savvy. It has a lot of features and admin settings that make it great for work teams especially that you can do either direct messages with a specific person, a team/group channel for messaging a whole team at once, or can be narrowed down and set permissions for access to drill down different areas of communication within a team. > > **Cons**: My alerts would constantly going off… but just kidding, this “con” was because of my position and company, not at all a slack issue. It’s actually just an additional PRO for Slack because you are able to control the notifications, what sound they do or don’t make, silence all notifications, or mute certain channels and not others, and even set it to only give a notification if your name is mentioned for a comment directly to you within a team channel. I can’t think of any real cons about Slack, it’s easy to use and performs exactly as it’s described and intended for company/group/team/individual communication. > > Slack is awesome, I highly recommend it for use in both large and small companies. I used Slack while working as a client manager for a small substance abuse treatment facility. Our team was in constant communication regarding client updates or concerns, as well as team communication for coordinating logistics and coverage. Another Pro with Slack is not only can you type messages, but it also has a call feature that can be used to call a specific person or to do a group conference call. This was an extremely important and useful feature for the position and company I was at, at times when something was urgent it made a critical difference in timing to be able to call someone directly instead of sending a message they may not see right away. There are plenty of other software systems available that have mostly similar features and functionality, however I can say from first hand experience that Slack was reliable and consistent on many occasions where staff and management communication was critical in regards to client safety and navigating circumstances that absolutely could not wait. To me Slack remains as the top choice for workforce communication apps. ----- Page: 1 / 962\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data