--- description: Get detailed information about Slack usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.ae/software/135003/slack Page: 1 / 969\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24183 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24183 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot Software - Collaboration Tools - Commenting/Notes - Communication Management - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Encryption Software - Feedback Management - File Sharing Software - Full Text Search - Knowledge Base Management - Live Chat Software - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Screen Sharing Software - Search/Filter - Surveys & Feedback - Task Management Software - Transcripts/Chat History - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software ... and 14 more features ## Integrations (188 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 173 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.ae/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.ae/directory/31975/screen-recording/software) - [Content Collaboration Platform](https://www.capterra.ae/directory/32935/content-collaboration/software) - [Employee Communication Tools Software](https://www.capterra.ae/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (1001 reviews) 2. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (11130 reviews) 3. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17670 reviews) 5. [Google Meet](https://www.capterra.ae/software/176572/google-hangouts) — 4.5/5 (12161 reviews) ## Reviews ### "The best collaboration tool" — 5.0/5 > **Verified Reviewer** | *12 October 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I loved the old interface and love the new one even more. Very easy to use and navigate and doesn’t have any unnecessary elements that can lose you focusOffers a wide range of features, including real-time chat, file sharing, video conferencing, and integrations with other popular toolsAvailable on a variety of platforms, including desktop, mobile, and web > > **Cons**: Nothing at all. The tool has always been perfect and continues to improve > > The best collaboration tool ever created ----- ### "Powerful Collaboration Tool" — 5.0/5 > **Jasim** | *3 April 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Slack channels keep the conversation structured by topic or team. Slack can be easily integrated with tools like Google Drive, Zoom etc. Slack huddles are a good feature for quick audio calls. > > **Cons**: The free plan has limits and paid plans get expensive for small organizations > > Slack is an excellent messaging platform designed for teams. It replaces disorganized email threads with organized channels. Slack can also integrate with many other tools to centralize workflows. ----- ### "Slack: Essential for Desk Based Workforces" — 5.0/5 > **Richard** | *25 July 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Slack is the best way for a desk based workforce to communicate. Hands down. Nothing beats the speed, customizability, and ease of using Slack. As a small business owner, the first thing I did was set up my email, and second was a Slack account. It's also so affordable for small businesses to use, and the freemium plan is also fantastic on its own. I recently had an issue with billing and their customer support fixed it in mere hours. > > **Cons**: Honestly, nothing. Occassionally there will be a bug or issue, like when you had to hard refresh to get rid of phantom notifications, but that is once in a blue moon. > > I love Slack and could not run my business without it. Nothing beats the speed, ease, and easy way to communicate and meet with team members around the world. ----- ### "A Reliable Collaboration Tool with a Few Annoyances" — 4.0/5 > **Jennifer** | *4 August 2026* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: \*Slack delivers strong value for the money, especially for teams that rely heavily on messaging and collaboration. The free version is solid, and paid tiers unlock powerful features. \*Customer Support is generally responsive and helpful. Most issues are resolved quickly, though complex problems sometimes require multiple follow-ups. \*Very easy to use. Slack is intuitive and easy to navigate. Channels, threads, and search features make communication organized and simple. \*Chat is fast, reliable, and easy to manage. Threaded conversations help keep discussions organized, and reactions make quick feedback simple. \*Occasional glitches happen — slow loading, notification delays, or random sign-outs. Nothing catastrophic, but noticeable during busy days. \*File sharing is smooth. Uploads are quick, previews load instantly, and integrations with Google Drive/OneDrive make collaboration easier. \*Slack’s built-in huddles and calls work well for quick check-ins. They’re not as robust as Zoom or Teams, but they’re convenient for fast conversations. \*Clean, intuitive interface \*Fast messaging and reliable notifications \*Strong integrations with other tools \*Easy file sharing and collaboration > > **Cons**: Occasional bugs and slowdowns Search can feel cluttered with older messages Meetings/huddles lack advanced features > > Slack is a dependable communication platform that keeps teams connected and organized. It’s easy to use, integrates with everything, and makes daily collaboration smoother. While it has minor issues, it remains one of the best tools for team communication. ----- ### "Slack for everyday work works\!" — 4.0/5 > **Estrella** | *5 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: It keeps all our team communication in one place. Channels make it incredibly easy to organize projects, and the search function is a lifesaver for finding old files or links. It has basically replaced internal email for us, making daily collaboration much faster and more casual. > > **Cons**: I miss a lot of messages because i cannot get the notifications to actually notify me in the computer. It’s also very easy to get buried in messages if you step away for a day, making catching up feel like a chore. > > After using it five days a week for the last three years, I can't imagine doing my job without it. It's an essential tool for our daily workflow that keeps everyone connected, though it definitely requires some personal discipline to prevent it from taking over your entire workday. ----- Page: 1 / 969\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data