--- description: Get detailed information about Slack usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.ae/software/135003/slack Page: 1 / 970\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24219 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24219 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot Software - Collaboration Tools - Commenting/Notes - Communication Management - Content Management System (CMS) Software - Content Sharing - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Encryption Software - File Sharing Software - Full Text Search - Knowledge Base Management - Live Chat Software - Meeting Management - Member Directory - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Reporting/Analytics - Scheduling Software - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management Software - Transcripts/Chat History - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software ... and 14 more features ## Integrations (183 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 168 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.ae/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.ae/directory/31975/screen-recording/software) - [Content Collaboration Platform](https://www.capterra.ae/directory/32935/content-collaboration/software) - [Employee Communication Tools Software](https://www.capterra.ae/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5317 reviews) 3. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17731 reviews) 4. [Google Meet](https://www.capterra.ae/software/176572/google-hangouts) — 4.5/5 (12178 reviews) 5. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (1005 reviews) ## Reviews ### "The best collaboration tool" — 5.0/5 > **Verified Reviewer** | *12 October 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I loved the old interface and love the new one even more. Very easy to use and navigate and doesn’t have any unnecessary elements that can lose you focusOffers a wide range of features, including real-time chat, file sharing, video conferencing, and integrations with other popular toolsAvailable on a variety of platforms, including desktop, mobile, and web > > **Cons**: Nothing at all. The tool has always been perfect and continues to improve > > The best collaboration tool ever created ----- ### "Slack- Communication Team" — 4.0/5 > **Sadia** | *7 September 2026* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Slack offers good value for money by providing a wide range of communication and collaboration features in one platform. It is easy to use, with a simple interface that helps teams communicate efficiently and stay organized. The software also allows convenient file sharing and supports quick audio and video meetings. Slack provides reliable customer support and regularly addresses bugs and technical issues to improve the user experience. > > **Cons**: Slack become expensive for larger teams, especially when advanced features are required. Too many channels and notifications can sometimes make communication overwhelming and distracting. Users also experience occasional bugs, connectivity issues, or difficulties finding older messages and files. > > My overall experience remains very good for using it for meetings, daily schedules and many other related things. ----- ### "Powerful Collaboration Tool" — 5.0/5 > **Jasim** | *3 April 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Slack channels keep the conversation structured by topic or team. Slack can be easily integrated with tools like Google Drive, Zoom etc. Slack huddles are a good feature for quick audio calls. > > **Cons**: The free plan has limits and paid plans get expensive for small organizations > > Slack is an excellent messaging platform designed for teams. It replaces disorganized email threads with organized channels. Slack can also integrate with many other tools to centralize workflows. ----- ### "Corporate Social Media platform" — 5.0/5 > **Abhishek** | *20 August 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Channel creation. Could tag channels in other channels. Tools are interesting. Auto schedule feature for reminders, updates is the best part for Slack. Ease of use and Privacy is taken care of. > > **Cons**: The delete message option should be enabled for Admins. Also, should show Private channel name in other channels for visibility to other departments. > > Wonderful. The chat feature is great. Even if you clear the message from the sode bar, your chat doesn't gets deleted, it stays in cloud and will be resumed of message sent to the same person again. ----- ### "A Reliable Collaboration Tool with a Few Annoyances" — 4.0/5 > **Jennifer** | *4 August 2026* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: \*Slack delivers strong value for the money, especially for teams that rely heavily on messaging and collaboration. The free version is solid, and paid tiers unlock powerful features. \*Customer Support is generally responsive and helpful. Most issues are resolved quickly, though complex problems sometimes require multiple follow-ups. \*Very easy to use. Slack is intuitive and easy to navigate. Channels, threads, and search features make communication organized and simple. \*Chat is fast, reliable, and easy to manage. Threaded conversations help keep discussions organized, and reactions make quick feedback simple. \*Occasional glitches happen — slow loading, notification delays, or random sign-outs. Nothing catastrophic, but noticeable during busy days. \*File sharing is smooth. Uploads are quick, previews load instantly, and integrations with Google Drive/OneDrive make collaboration easier. \*Slack’s built-in huddles and calls work well for quick check-ins. They’re not as robust as Zoom or Teams, but they’re convenient for fast conversations. \*Clean, intuitive interface \*Fast messaging and reliable notifications \*Strong integrations with other tools \*Easy file sharing and collaboration > > **Cons**: Occasional bugs and slowdowns Search can feel cluttered with older messages Meetings/huddles lack advanced features > > Slack is a dependable communication platform that keeps teams connected and organized. It’s easy to use, integrates with everything, and makes daily collaboration smoother. While it has minor issues, it remains one of the best tools for team communication. ----- Page: 1 / 970\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data