--- description: Get detailed information about Slack usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.ae/software/135003/slack Page: 1 / 964\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24066 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24066 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot Software - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Encryption Software - File Sharing Software - Full Text Search - Knowledge Base Management - Live Chat Software - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management Software - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software ... and 14 more features ## Integrations (187 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - BambooHR - Baremetrics ... and 172 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.ae/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.ae/directory/31975/screen-recording/software) - [Content Collaboration Platform](https://www.capterra.ae/directory/32935/content-collaboration/software) - [Employee Communication Tools Software](https://www.capterra.ae/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (986 reviews) 2. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (10961 reviews) 3. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5103 reviews) 4. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17508 reviews) 5. [Google Meet](https://www.capterra.ae/software/176572/google-hangouts) — 4.5/5 (12088 reviews) ## Reviews ### "The best collaboration tool" — 5.0/5 > **Verified Reviewer** | *12 October 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I loved the old interface and love the new one even more. Very easy to use and navigate and doesn’t have any unnecessary elements that can lose you focusOffers a wide range of features, including real-time chat, file sharing, video conferencing, and integrations with other popular toolsAvailable on a variety of platforms, including desktop, mobile, and web > > **Cons**: Nothing at all. The tool has always been perfect and continues to improve > > The best collaboration tool ever created ----- ### "Powerful Collaboration Tool" — 5.0/5 > **Jasim** | *3 April 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Slack channels keep the conversation structured by topic or team. Slack can be easily integrated with tools like Google Drive, Zoom etc. Slack huddles are a good feature for quick audio calls. > > **Cons**: The free plan has limits and paid plans get expensive for small organizations > > Slack is an excellent messaging platform designed for teams. It replaces disorganized email threads with organized channels. Slack can also integrate with many other tools to centralize workflows. ----- ### "Love, love, love Slack\!" — 5.0/5 > **Tyra** | *14 April 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love Slack-- I don't know what I would do without it. I love that it has been to heavily adopted by my company-- we use it jsut as much as email if not slightly more. I love all of the innovation they have been doing with AI as well. > > **Cons**: I really don't have much to say about Slack in regard to what I do not like. From time to time, I experience what seems to be a bug with their notifications in app-- it says I have many unread messages, but I am all caught up, this generally solves itself and is not an issue that is interfering with my use of he tool. > > I love Slack. It's the first thing I check in the morning when I am ready to start my work day, and it's the last thing I check before logging off for the day. It's super dependable and I love using it every day. ----- ### "Slack over 4 years" — 5.0/5 > **Rakhi** | *1 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: it makes collaboration feel effortless—quick questions get answered fast, and it reduces the need for unnecessary meetings. I also really appreciate the way channels create a shared “team memory”: decisions, context, links, and updates are easy to find later, which is a huge help when you’re juggling multiple projects. > > **Cons**: Slack can quietly create a “always-on” feeling—because messages move fast, it’s easy to feel pressure to respond immediately even when you’re deep in focused work. Another pain point is that important information can get trapped in threads and DMs; if something isn’t documented elsewhere, it can become hard to rediscover later, especially when channel volume is high and older context gets buried. > > My experience with Slack has been very positive. It’s one of the best tools for day-to-day team communication and quick coordination, and it keeps work moving without a lot of friction. It does take some discipline (good channel hygiene, using threads, and knowing when to move things to docs), but when used well it’s a huge productivity boost. ----- ### "I like slack" — 3.0/5 > **Samer** | *10 March 2026* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: It is a nice platform to communicate and organise a community or multiple communities in groups and workspaces. > > **Cons**: The user interface is a little bit complex, and I find other platforms simpler and more useful to use. > > It is nice, but I do not use it so often, and I am happy to have it in my software stack and connect to colleagues on it. ----- Page: 1 / 964\ Next: [Next page](https://www.capterra.ae/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data