--- description: Get detailed information about CIMS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CIMS Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Cemetery Software](/directory/31356/cemetery/software) > [CIMS](/software/134099/cims) # CIMS Canonical: https://www.capterra.ae/software/134099/cims Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/134099/cims?page=2) > We design cemetery software that securely stores maps and records in one place, saving cemeterians time and money. > > Verdict: Rated **4.6/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CIMS? Municipal cemeteries, religious cemeteries, private cemeteries, small cemeteries, and large cemeteries ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 47 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CIMS Cemetery Software - **Founded**: 1992 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Document Management Software - Grave Search - Image Management - Lot Mapping - Records Management Software ## Integrations (1 total) - QuickBooks Online ## Support Options - Chat ## Category - [Cemetery Software](https://www.capterra.ae/directory/31356/cemetery/software) ## Alternatives 1. 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We had a few custom things added to this software, which they are happy to do. ----- ### "CIMS Is My Superhero" — 5.0/5 > **Tami** | *18 September 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: I love everything about CIMS. I was the Cemetery Coordinator for a Charter Township that was just switching over to CIMS from another cemetery management package and from day one of switching, I was hooked. So much that I am the Township Clerk in another municipality and I fought hard to get CIMS here and now that I have, all is right in the cemetery world for me. The old management package is clunky and after having been spoiled with CIMS for two or more years, I was not excited about working on cemetery records for anything. Now that I have CIMS here, I have spent extra hours in the office just working on cemetery data and, as they say, time sure flies when you're having fun (in CIMS)\!\! The software is easy to use, packed with features that make it a great value, and the team is always upgrading and adding features and modules with keeping yearly maintenance costs manageable. I love having everything at my fingertips, being able to stand at the counter with a laptop to assist families, being able to go out to the cemetery and have CIMS on my iPad or my phone and easily work in the software. Everything is laid out in a way that makes sense; I've even trained other users within my organization in less than a day to be mostly proficient in using CIMS\! The CIMS team provides exceptional customer support; I can email with a question and either I receive an email or a phone call back within minutes and every time, the team member I speak with is friendly, helpful and extremely knowledgeable. Every two years, the CIMS team hosts a User Conference for one day in Wisconsin and I am still blown away by having attended last year. This is a team that really CARES about what CIMS users would like to see in upcoming releases, is excited about listening to users' experiences, concerns, and highlights. Users were invited to participate in beta testing the new Ledger module before its public release to see what we thought of it, what could be changed or done differently and the team followed up with testers before they put the final touches on the product for release. They listened to the group and every one of the team members was on a laptop taking copious notes the entire day, and we saw much of what was suggested and discussed in the next update...which occurred roughly two months after the conference\!\! We didn't wait long because the entire CIMS team is just as excited about their product as the users are\! I personally look forward to every new release because it's like Christmas - you don't know what you're going to get but you know it's going to be amazing\! The mapping process was easy when we migrated data and it's so easy to use on a daily basis when searching for cemetery information. The CIMS team walked me through the data migration on my end and took care of everything on their end and I didn't have to wait long\! The record keeping and process management that CIMS provides is phenomenal. I have everything in one place from burial records to maps to notes on each family we have served, and I keep adding more and more, eliminating the need to go anywhere in the building to search for cemetery records of any kind. The reporting: my area funeral directors, vault company, excavator, and even the Parks Department have gotten a Work Order from me and have remarked that it's easy to follow and a clean way of keeping records for their own purposes. I love the map to space option that CIMS provides because I can zero right in to where a burial is supposed to occur, eliminating the chance of burial in the wrong spot. > > **Cons**: There is not one thing I don't like about CIMS. It is everything, and more, that I could ask for in a cemetery management package. > > As you can tell, my overall experience with CIMS has been exceptional in both municipalities from Day One. I love working with a team who is passionate about their product and cares about their users. I wish there were other software packages (ordinance writing, minutes and agenda, payroll...and more) with a CIMS team and an awesome user-friendly product because that would make the overall Day in the Life of a Clerk so much easier. I tell everybody who works with cemeteries that they have GOT to have CIMS because it's absolutely amazing, as i s the CIMS team\! ----- ### "Reliable, Practical, and Supported — A Cemetery Software That Works" — 5.0/5 > **Clint** | *3 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: • Helps organize historic records with clarity • Mapping and location tracking are a real operational improvement • QuickBooks Online interface greatly simplifies back-office workflows • Support team is accessible, patient, and understands cemetery operations > > **Cons**: • Takes some time to get fully comfortable with all features (typical with powerful, specialized software) > > We manage a cemetery that has been in operation for nearly 150 years, so bringing decades of records into a modern digital system was a big shift. CIMS has helped us bring order to those records, improve mapping accuracy, and operate with greater confidence. The QuickBooks Online integration has been especially helpful in simplifying our back-office financial processes. What truly stands out is the support team — they’re accessible, patient, and genuinely helpful when questions arise. We’ve been so pleased with our experience that we are now integrating CIMS into our sister cemetery as well. No software is perfect, and there’s a learning curve when you’re moving from paper to digital, but overall we’re glad we chose CIMS. ----- ### "Outstanding" — 5.0/5 > **Donna** | *3 March 2026* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, available help on the program itself. Updates clearly explained. Does more than I thought we could possibly need\! > > **Cons**: There is absolutely nothing that does not surpass with CIMS- it is fabulous, easy to use. There are features that we do not yet utilize\! > > We have been using CIMS since 2007 and have watched it expand functionality, constantly improving, taking feedback and developing a 1st rate product\! ----- ### "Overall best program and support." — 5.0/5 > **Jan** | *18 March 2026* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: The prompt customer service with any one off questions. Updates to make user friendly tasks and providing multiple updates to enhance use. > > **Cons**: There is nothing that I would rank as least liked. We did have a rocky start with the initial mapping and understanding how to get data loaded to avoid problems in the future. > > They are there to assist as we become a more advance user and whatever person we deal with has an answer or gets us to the best person to help ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/134099/cims?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/134099/cims) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data