--- description: Get detailed information about WorkStraight usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WorkStraight Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/10009/field-service-management/software) > [WorkStraight](/software/132773/workstraight) # WorkStraight Canonical: https://www.capterra.ae/software/132773/workstraight Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/132773/workstraight?page=2) > Customizable online work order software. Use to securely create, receive, and track work requests from your team or customers. > > Verdict: Rated **4.3/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WorkStraight? WorkStraight was designed to be industry neutral and is used by businesses ranging from single person startups to companies with hundreds of employees across a wide range of industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 35 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MindShare Design - **Founded**: 2014 ## Commercial Context - **Starting Price**: $19.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: It is also available at $39/mo and $79/mo with additional features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - Collaboration Tools - Contact Database - Dispatch Management - File Sharing Software - Inventory Management Software - Issue Management - Marketing Automation Software - Milestone Tracking - Mobile Access - Online Time Clock - Payment Collection in the Field - Preventive Maintenance Software - Prioritization - Project Planning/Scheduling - Quotes/Estimates - Reporting/Project Tracking - Resource Management Software - Routing - Scheduling Software - Service History - Sub-Task Management - Task Editing - Task Management Software - Time & Expense Tracking - Time Tracking Software - Vendor Management Software - Work Order Management ## Support Options - Phone Support - Chat ## Category - [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software) - [Project Management Software](https://www.capterra.ae/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.ae/directory/10030/task-management/software) - [Business Management Software](https://www.capterra.ae/directory/30532/business-management/software) - [Work Order Software](https://www.capterra.ae/directory/30785/work-order/software) ## Alternatives 1. 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Great features are that inventory can be managed to ensure we are not without the products we need to complete the tasks, as well as if we are meeting with a client on site for additional work, it is easy to create a cost estimate to ensure they receive it in a timely manner. > > **Cons**: It would be nice if it was available for a yearly subscription instead of monthly only. ----- ### "Great for managing workflow and employee job assignments" — 5.0/5 > **Alberto** | *30 December 2018* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, web based interface, configurable user access, access from anywhere and on mobile tablets. > > **Cons**: Would like a bit more granular customization of work order form, ability to sort work orders by client/employee name or employee ID. > > A central place to manage all of our workorders. We use it to manage our workflow from client request to invoicing. A great way to keep records of service calls and what was done. Very happy with the service offering as a whole. ----- ### "Have been trying to contact the company for a month now and no one responds." — 3.0/5 > **Kelly** | *12 January 2018* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Easy to use. Works good as a communication tool between staff members and maintenance staff. Extremely poor customer service. Actually no customer service. > > **Cons**: They need to organize items better. Need to make less steps. Once a WO is closed it should drop off the main list. Reporting is very poor Extremely poor customer service, no response. 14 emails (including portal). Tried calling but the number goes to a fax line. > > tracking, communication on projects NO CUSTOMER SERVICE. no one responds to calls and issues. ----- ### "Excellent system for our small business" — 5.0/5 > **Jessica** | *27 December 2018* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Very happy with workstraight - easy to use and customise and price very affordable for our small business - used for a small print company to keep track of client orders and works very well for us having taken over from a paper based system which mean forms were being passed between office and workshop - workstraight means we can all access the orders and update them accordingly when needed - even out of the office. > > **Cons**: Would love more features - would maybe even be willing to pay a bit more for a some if they worked for us. Ability to mass save PDF copies of work orders and then mass delete would be ideal for archiving. Also a few customisable statuses would be great - as closed and open don’t always fit our needs - a completed status to go in between open and closed would be amazing\! Reporting is slightly limited - a report which lists all open orders and can be run by assigned staff member or all would be great. So more features would really be on my wish list to ensure we don’t ever grow out of the software. > > As I said. We are a small print company so use it to track orders for customers - not I think what the system was built for but we make it work for us and it’s much better than some of the more specific/complicated/pricey systems out there for print shops to use. ----- ### "Great Work Order Solution for Small Companies" — 4.0/5 > **Heather** | *10 January 2019* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: This software is so easy to use. It has streamlined our work order process with minimal intrusion into other daily tasks. Keeping up with maintenance issues and tracking when items are completed is now a snap. We are a small organization and cannot afford many of the other software programs on the market. This has been a game-changer for us. > > **Cons**: We had an issue a while back with the program going offline with no way to get in touch with support. Hopefully, that has been resolved now. Everything is currently working great. > > WorkStraight has eliminated our need for lengthy maintenance meetings and constant emails about issues. The work orders are sent directly to the maintenance supervisor on his phone and tracked through the online portal which he updates daily. Maintenance is much more organized, and the administrative office staff is much more efficient now that they don't have to try and 'track down' maintenance. We're very happy with WorkStraight. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/132773/workstraight?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/132773/workstraight) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data