--- description: Get detailed information about Interakt usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Interakt Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Interakt](/software/132102/interakt) # Interakt Canonical: https://www.capterra.ae/software/132102/interakt > Capture, Engage, Retain, and Support all your customers and visitors from one single dashboard. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Interakt? Interakt caters to all kind of businesses looking for solutions to CRM, E-mail Marketing, Live-Chat, Helpdesk, Notifications (Web / Browser Push) or a knowledgebase/FAQ. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Fizzy Software - **Founded**: 2013 ## Commercial Context - **Starting Price**: $49.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. There after four plans available - - Free: 1 team member, up to 1000 customers, and 5000 leads. - Startup: $49 per month or $490 per year, up to 3 team members, 25000 customers, and 50000 leads. - Growth: $99 per month or $990 per year, up to 10 team members, 100000 customers, and 200000 leads. - Company: $199 per month or $1990 per year, up to 20 team members, 300000 customers, and 600000 leads. Customized enterprise plans are also available as per demand. Special pricing is available for NGOs and educational institutions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Available Countries**: India ## Features - Alerts/Escalation - Automated Routing - Autoresponders - CAN-SPAM Compliance - Calendar/Reminder System - Campaign Analytics - Chat/Messaging - Contact Management Software - Customer Database - Customer History - Customer Segmentation - Customizable Branding - Data Import/Export - Email Management Software - Event Triggered Actions - Feedback Management - For Insurance Industry - Interaction Tracking - Knowledge Base Management - Lead Capture Software - Lead Management Software - Live Chat Software - Macros/Templated Responses - Marketing Automation Software - Reporting/Analytics - Sales Pipeline Management - Segmentation - Self Service Portal - Subscriber Management - WYSIWYG Editor ## Integrations (9 total) - Adobe Commerce - BigCommerce - Cloudflare - PrestaShop - Shopify - Squarespace - Weebly - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.ae/directory/30072/online-crm/software) - [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software) - [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software) - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) ## Alternatives 1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Salesforce Starter](https://www.capterra.ae/software/132665/salesforce-essentials) — 4.4/5 (223 reviews) 3. [Agile CRM](https://www.capterra.ae/software/135148/agile-crm) — 4.1/5 (524 reviews) 4. [EngageBay CRM](https://www.capterra.ae/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Odoo](https://www.capterra.ae/software/135618/odoo) — 4.2/5 (1294 reviews) ## Reviews ### "Amazing all in one customer engagement tool" — 5.0/5 > **Subhash** | *6 July 2016* | Recommendation rating: 10.0/10 > > **Pros**: Easy interface,Fast and Smooth. > > **Cons**: I couldn't find a problem in the system till now, everything is working smooth. Have listed my feature requests to the product development team of Interakt, and they have delivered a few of them and working on others. > > I find this tool very helpful for all my customer engagement needs. One of the best tools when it comes to E-mail Marketing, Customer Support. The support staff is very active and helpful. ----- ### "Interakt is the swiss army knife of online customer engagement. Affordable and easy to use." — 5.0/5 > **Verified Reviewer** | *19 January 2018* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: Interakt is several products for the price of one. It includes a basic ESP, live chat, FAQ creator, notification, push notification, popup creator, light CRM and more. That, and it is extremely affordable for a small business. It would be a great solution for new businesses that need a cheap, all-in-one solution for online customer interaction. They have even created an all-in-one widget that allows you to call, chat, Facebook Message, or create a help ticket. The FAQ designer is also quite nice. And since the platform will keep user information, it will retain user activity into profiles so that you can get a more complete view of each lead. You can also setup some basic automated email campaigns, though if you're looking for a robust automated workflow ESP you best look elsewhere. > > **Cons**: The only negative is customer support. First off, the companies appears to be based in India, so which in my experience has only been an issue when dealing with office hours. When I first signed up a few years ago, actually the customer support was very good. However, I think there have been some changes in the support structure there and ever since it has been very difficult to get help. In addition, it seems that the product development side is nowhere near as active as it once was. While it already offers a lot for the money, it seems that the ownership may not be as quick to release future updates. Because of this, it can require a little know-how to implement some of the more complicated features. > > Interakt helped us during a time when we did not have integrated customer data. We mainly used it for live chat and for popping notifications. It also hosted our FAQ and served as a way to manage customer inquiries. ----- ### "fraud" — 5.0/5 > **kiran** | *7 February 2023* | Apparel & Fashion | Recommendation rating: 0.0/10 > > **Pros**: Useless and expensive product/ app.Beware. Scam. Fraud.I ended up paying over Rs. 12000/- They levy extra charges also that you come to know later and then do not cancel the subscription if you ask them to and continue to fleece you. I did not have Rs.1 benefit from this. Totally useless. ----- ### "One of the most worthy tools" — 5.0/5 > **Verified Reviewer** | *28 June 2016* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: For me, Powerful E-mail Automation, Smart Notifications and smooth Live-Chat. > > **Cons**: I couldn't find a problem in the system till now, everything is working smooth. Have listed my feature requests to the product development team of Interakt, and they have delivered a few of them and working on others. > > I've been using Interakt for a year now and I find this tool so very helpful for all my customer engagement needs. If you talk about Lead / User Management, Order data management, E-mail Automation, E-mail Marketing, Customer Support via Live Chat or Helpdesk and even Notifications for my website. I couldn't find such a tool in such less pricing. (Btw, I'm on the free plan). ----- ### "All In One Customer Engagement Platform" — 5.0/5 > **Ghanshyam** | *18 December 2015* > > Manage your leads , notifications , helpdesk and many more under one platform ## Links - [View on Capterra](https://www.capterra.ae/software/132102/interakt) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data