---
description: Get detailed information about Sierra Gold usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sierra Gold Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [Sierra Gold](/software/13196/sierra-gold)

# Sierra Gold

Canonical: https://www.capterra.ae/software/13196/sierra-gold

> Call Accounting provider for enterprise accounts using Cisco Call Manager, Avaya, Microsoft Teams, Ring Central and more.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Customer Support Software**.

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## Overview

### Who Uses Sierra Gold?

Organizations with 100 or more employees that want to save money and manage their voice infrastructure more effectively.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: SAI
- **Location**: El Dorado Hills, US
- **Founded**: 1980

## Commercial Context

- **Starting Price**: $300.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing starts at $500/month. Contact for demo and full pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Billing for Data
- Billing for Voice
- By-Extension Reporting
- Call Duration
- Call Monitoring Software
- Caller ID
- Chargeback Tracking
- Contract Negotiation
- Fixed Line Compatibility
- Inbound Reporting
- Internal Cost Allocation
- Mobile Line Compatibility
- Outbound Reporting
- Unattended Call Management
- Usage Tracking/Analytics
- Who Answered Log

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Call Accounting Software](https://www.capterra.ae/directory/30083/call-accounting/software)

## Related Categories

- [Call Accounting Software](https://www.capterra.ae/directory/30083/call-accounting/software)
- [Telecom Expense Management Software](https://www.capterra.ae/directory/30112/telecom-expense-management/software)

## Alternatives

1. [Microcall](https://www.capterra.ae/software/128915/microcall) — 4.6/5 (18 reviews)
2. [CloudTalk](https://www.capterra.ae/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [Softeligent](https://www.capterra.ae/software/169798/softeligent) (0 reviews)
4. [MAF ICIMS](https://www.capterra.ae/software/160962/maf-icims) — 5.0/5 (9 reviews)
5. [TEM solution](https://www.capterra.ae/software/541/tem-solution) (0 reviews)

## Reviews

### "Can I give 6 stars\!\!\!" — 5.0/5

> **Don** | *2 February 2015*
> 
> I wish I could give an extra star\!  When there is an issue, their response time is astonishing and frequently  exceeds my expectations.  The support staff are top notch, courteous, professional and above all, extremely helpful.   The reports are invaluable and flexible.  We have found numerous purposes for the reports, fitting a broad range of anlysis and reporting needs we have as a international company.  Also, the toll fraud reporting has become a staple and intergrated into our daily business process.  Above all, I know we made the right choice when we selected Sierra Gold.

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### "Great product but better team" — 4.0/5

> **David** | *18 February 2015*
> 
> I have been working with Sierra Gold for a long time and think the product is great.  It is simple and easy to use and so is their support.

If you call you get a great person on the phone who always seems to be happy and is always helpful.  They find the answers, work hard and resolve the problems.

Lastly, their product and supports also comes with experience.  These folks who work for SierraGold have so much experience and constantly share their experience.  Therefore, when it it comes to picking a vendor I wish all of them were like SierraGold.

## Links

- [View on Capterra](https://www.capterra.ae/software/13196/sierra-gold)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/13196/sierra-gold> |
| de-AT | <https://www.capterra.at/software/13196/sierra-gold> |
| de-CH | <https://www.capterra.ch/software/13196/sierra-gold> |
| en | <https://www.capterra.com/p/13196/Sierra-Gold/> |
| en-AE | <https://www.capterra.ae/software/13196/sierra-gold> |
| en-AU | <https://www.capterra.com.au/software/13196/sierra-gold> |
| en-CA | <https://www.capterra.ca/software/13196/sierra-gold> |
| en-GB | <https://www.capterra.co.uk/software/13196/sierra-gold> |
| en-IE | <https://www.capterra.ie/software/13196/sierra-gold> |
| en-IL | <https://www.capterra.co.il/software/13196/sierra-gold> |
| en-IN | <https://www.capterra.in/software/13196/sierra-gold> |
| en-NZ | <https://www.capterra.co.nz/software/13196/sierra-gold> |
| en-SG | <https://www.capterra.com.sg/software/13196/sierra-gold> |
| en-ZA | <https://www.capterra.co.za/software/13196/sierra-gold> |
| fr | <https://www.capterra.fr/software/13196/sierra-gold> |
| fr-BE | <https://fr.capterra.be/software/13196/sierra-gold> |
| fr-CA | <https://fr.capterra.ca/software/13196/sierra-gold> |
| fr-LU | <https://www.capterra.lu/software/13196/sierra-gold> |
| pt | <https://www.capterra.com.br/software/13196/sierra-gold> |
| pt-PT | <https://www.capterra.pt/software/13196/sierra-gold> |

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