--- description: Get detailed information about Gusto usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gusto Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto) # Gusto Canonical: https://www.capterra.ae/software/131882/gusto Page: 1 / 170\ Next: [Next page](https://www.capterra.ae/software/131882/gusto?page=2) > Gusto is the all-in-one HR platform for growing businesses—one place to hire, pay, insure, and manage your hardworking team. > > Verdict: Rated **4.6/5** by 4206 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gusto? Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 4206 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gusto - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: $49.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Solo: For solopreneurs needing payroll, S corp compliance support and the option to pay contractors. $49 per company + $6 per month per person Simple: For smaller businesses with simple salaries, wages, and pay schedules. $49 per company + $6 per month per person Plus: For businesses with complex hiring, payroll, and team management needs. $80 per month + $12 per month per person Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). $180 per month + $22 per month per person Contractor Only: For contractor-only businesses who haven’t hired W-2 employees yet. $35 per month + $6 per month per contractor - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - ACA Reporting - Activity Dashboard - Applicant Tracking Software - Attendance Tracking Software - Benefits Dashboard - Benefits Management - Billable & Non-Billable Hours - Budget Management - COBRA Administration - Calendar Management - Check Printing - Compensation Management Software - Compliance Management - Dashboard Software - Deduction Management - Direct Deposit - Disability Insurance Administration - Document Management Software - Employee Benefits Administration - Employee Database - Employee Handbook - Employee Management - Employee Portal - Employee Profiles - Employee Self Service - Goal Setting/Tracking - HIPAA Compliant - HR Management - Health Insurance Administration - Life Insurance Administration - Market Data Analysis - Mobile Access - Onboarding Software - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Performance Review Management - Reminders - Reporting/Analytics - Retirement Plan Management - Self Service Portal - Task Management Software - Tax Compliance - Time & Attendance - Time Tracking Software - Timesheet Management - Training Management - Vacation/Leave Tracking - W-2 Preparation ... and 3 more features ## Integrations (127 total) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box ... and 112 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.ae/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ae/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.ae/directory/10025/benefits-administration/software) - [Payroll Software](https://www.capterra.ae/directory/30202/payroll/software) - [Employee Recognition Software](https://www.capterra.ae/directory/30818/employee-recognition/software) - [Compensation Management Software](https://www.capterra.ae/directory/30667/compensation-management/software) ## Alternatives 1. 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I've used almost all of the big payroll/HR systems and Gusto is head and shoulders above the rest. Easy to use, awesome automations, great at gathering feedback, makes sense, and more. ----- ### "Success With Gusto" — 5.0/5 > **Colton** | *17 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to easily upload documents for employees to sign. The ability to easily approve and deny paid time off requests. To ability to manage employee hours \& pay, has helped streamline and manage many aspects for our small business. > > **Cons**: I am not a fan of the inability to submit time off requests if hours are not in the bank. At my business we utilize time off accrual and if the hours are not there even if they will be at the time for the request it will not allow you to request that time. > > Gusto has been a sigh of relief, making managing my team easier than ever. The ability to upload updates to policies and procedures and have them signed on off has taken the leg work out of making changes. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *15 January 2026* | Government Relations | Recommendation rating: 0.0/10 > > **Pros**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **Cons**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- ### "DO NOT USE THIS COMPANY" — 1.0/5 > **Dovid** | *20 February 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: They seemed to have an easy and effective setup this was a lie. In the begging they responded quickly to chat only to never respond to anything short of escalations > > **Cons**: They lie about forms and tax filing so that they cause loss of money to the company. They claim i filled out a w-4 which they used to determine the tax witholding but they lied about it > > In the beggining it was okay, now customer service and response is abysmal.. I cannot get a response without doing things like this. ----- ### "Gusto for the win\!" — 4.0/5 > **Jarvis** | *22 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Gusto stands out as a premier payroll service primarily due to its exceptional user interface. The mobile app is thoughtfully designed, offering a level of autonomy that is rare in HR software. I particularly appreciate being able to manage time-off requests and make real-time account adjustments directly from my phone. The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of managing my employment details. > > **Cons**: Difficulty Reaching a Human: While the help center is extensive, many users report that during high-stress times (like year-end tax filing), getting a live representative on the phone or chat can take a long time. > > Overall, I had a great experience using the Gusto payroll system. It served as a highly effective employee tool for time management, payroll modifications, and tracking the time clock. Additionally, it was invaluable for resolving tax-related issues and ensuring compliance. All in all, it was a reliable and user-friendly platform for managing my employment needs. ----- Page: 1 / 170\ Next: [Next page](https://www.capterra.ae/software/131882/gusto?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/131882/gusto) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data