--- description: Get detailed information about Zoho Survey usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Survey Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Zoho Survey](/software/131426/zoho-survey) # Zoho Survey Canonical: https://www.capterra.ae/software/131426/zoho-survey Page: 1 / 19\ Next: [Next page](https://www.capterra.ae/software/131426/zoho-survey?page=2) > Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions. > > Verdict: Rated **4.6/5** by 453 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Survey? Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 453 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: $35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free Edition - Create unlimited surveys, 15 questions \& 150 responses per Survey. Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting. Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration. Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Import/Export - Data Visualization Software - Email Management Software - Email Marketing Software - Feedback Management - Live Results Sharing - Mobile Survey - Multi-Channel Data Collection - Multi-Channel Distribution - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Panel Management - Presentation Tools - Q\&A Management - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Sentiment Analysis - Skip Logic - Statistical Analysis Software - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customization - Visual Analytics ## Integrations (17 total) - Eventbrite - Google Docs - Google Sheets - Mailchimp - Meta for Business - Shopify - Slack - Tableau - Zendesk Suite - Zoho Analytics - Zoho CRM - Zoho Campaigns - Zoho Commerce - Zoho Flow - Zoho Recruit ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Survey Software](https://www.capterra.ae/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.ae/directory/30092/survey/software) - [Market Research Software](https://www.capterra.ae/directory/10041/market-research/software) - [Polling Software](https://www.capterra.ae/directory/31220/polling/software) - [Employee Engagement Software](https://www.capterra.ae/directory/30817/employee-engagement/software) - [360 Degree Feedback Software](https://www.capterra.ae/directory/30666/360-degree-feedback/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.ae/software/201674/enquetes-maken) — 4.6/5 (1758 reviews) 2. [Google Forms](https://www.capterra.ae/software/176571/google-forms) — 4.7/5 (11538 reviews) 3. [SurveyMonkey](https://www.capterra.ae/software/32728/surveymonkey) — 4.6/5 (10495 reviews) 4. [Jotform](https://www.capterra.ae/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 5. [Typeform](https://www.capterra.ae/software/137289/typeform) — 4.7/5 (974 reviews) ## Reviews ### "Simple, Efficient, and Easy-to-Use Survey Tool" — 4.0/5 > **Nissam** | *17 May 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Zoho Survey is its simplicity combined with powerful functionality. The platform is very user-friendly, making it easy to create and distribute surveys without needing technical knowledge. The drag-and-drop builder, wide range of question types, and customizable templates save a lot of time. I also appreciate the real-time reporting and analytics, which make it easy to understand responses quickly. The logic and branching features are very useful for creating smart, dynamic surveys. In addition, it integrates well with other tools and provides good data export options. Overall, it feels efficient, flexible, and reliable for both basic and advanced survey needs. > > **Cons**: The least I liked about Zoho Survey is that some advanced customization options feel limited compared to more specialized survey tools. The design flexibility for creating highly branded or visually unique surveys is somewhat restricted. Also, certain analytics features could be more advanced and interactive for deeper data insights. The interface, while user-friendly, can sometimes feel a bit basic for power users who need more complex survey logic or reporting. Additionally, integration with some third-party tools may require extra setup or workarounds. Overall, it is good for general use, but it could improve in flexibility, advanced analytics, and deeper customization options. > > My overall experience with Zoho Survey has been positive and efficient. It is easy to use, with a clean interface that makes survey creation simple even for beginners. The drag-and-drop builder and variety of question types help in quickly designing structured surveys without much effort. I found the logic and branching features useful for creating more dynamic and targeted questionnaires. The real-time reporting and basic analytics are helpful for quickly reviewing responses and making decisions. However, while it works very well for standard survey needs, there are some limitations in advanced customization, design flexibility, and deeper analytics compared to more specialized tools. Integration with other platforms is useful but can sometimes require additional configuration. Overall, it is a reliable and practical tool for everyday survey requirements, especially for businesses that want a straightforward and easy-to-manage solution without complexity. ----- ### "Overall zoho is a good platform to create surveys and analyse them." — 4.0/5 > **Muhammad** | *13 September 2024* | Civil Engineering | Recommendation rating: 8.0/10 > > **Pros**: I chose Zoho Survey because it is simple, direct, user-friendly and affordable > > **Cons**: Zoho Survey reviews from verified users. Extensive field reports with advantages and disadvantages to features, usability, value, and customer support. > > These surveys are very easy to understand. The tool also offers great user interface experience that helps to generate quality insights through surveys. ----- ### "Secure insights from diverse audiences" — 5.0/5 > **Mourtadi** | *13 August 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Zoho Survey special logic paths and multilingual questionnaires allow me to craft defined surveys, which resonate with my global customers. Conditional questions make the feedback feel-relevant and the sentiment charts allow me to read responses in real-time. > > **Cons**: Occasionally exporting in Excel gave me too generic results that required a manual refresh before being shared. ----- ### "Look beyond basic customer reactions" — 5.0/5 > **Hadi** | *16 June 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: The experience with Zoho Survey helped me gather and analyze customer feedback in a better way. The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns fast. > > **Cons**: When dealing with large datasets, I discovered that the filtering options in the analytics module were somehow limited. ----- ### "Setup of data collector was flawless" — 5.0/5 > **Rezaul** | *17 June 2025* | Research | Recommendation rating: 10.0/10 > > **Pros**: I enjoyed creating adaptive surveys with the genius logic flow through Zoho. It allowed me to inquire follow-up questions only when a respondent reached particular answers and my surveys felt natural and like a conversation. > > **Cons**: Saving logic rules got glitched or reset itself so I had to go over every condition to make sure I did not cut under a question that is important. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.ae/software/131426/zoho-survey?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/131426/zoho-survey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data