BigTime

by BigTime Software

Who Uses BigTime?

BigTime is ideal for professional services firms, especially accountants, architects, engineers, IT-service firms, and consultants.

What Is BigTime?

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

BigTime Details

BigTime Software

http://www.bigtime.net/

Founded 2002

BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - BigTime’s invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
BigTime Software - Submit and approve expenses with ease
BigTime video
Play
BigTime Software - Real-time, actionable insights into your professional services firm - thumbnail
BigTime Software - BigTime’s invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs. - thumbnail
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed - thumbnail
BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market. - thumbnail
BigTime Software - Submit and approve expenses with ease - thumbnail

Compare BigTime with similar products

Starting price

$10.00/month
$65.00/month
$29.00/month
$10.00/month

Free Version

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Free Trial

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BigTime deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Chromebook (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

BigTime Features

  • API
  • Accounting Integration
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  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Audit Trail
  • Billing & Invoicing
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  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
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  • Secure Data Storage
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  • Status Tracking
  • Task Management Software
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  • Time & Expense Tracking
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  • Workflow Management Software

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BigTime Reviews

Read all 550 reviews

Average score

Overall
4.6
Ease of Use
4.5
Customer Service Software
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Jean P.
Jean P.
Executive Assistant
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/03/2021

"Accounts Receivable/Accounting Manager BigTime Review (Not project management)"

Comments: The training was really amazing. And the capabilities made it well worth the switch from Productive.

Pros: The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Cons: I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

  • Reviewer Source 
  • Reviewed on 10/03/2021
John S.
Principal
Architecture & Planning, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/11/2020

"Onboarding"

Pros: The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.

Cons: Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.

  • Reviewer Source 
  • Reviewed on 12/11/2020
Scott D.
Scott D.
Head of Products and Services
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/09/2021

"Best thing my company ever did"

Comments: Now that we have made the switch to BigTime, we have begun to realize how much time was wasted using spreadsheets, outdated time tracking software, a different project management tool for each project. We are saving time and endless headaches.

Pros: Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoice. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, Neil is very easy to work with and really knows his stuff.

Cons: Coming from a mess of different tools and consolidating into one simple, easy to use tool, it is really hard for me to say what can be improved at this point.

  • Reviewer Source 
  • Reviewed on 16/09/2021
Jenna G.
Office Manager
Accounting Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 01/08/2019

"Bigtime"

Comments: Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Pros: I like that you are able to create your own engagements per client.

Cons: I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

Vendor Response

by BigTime Software on 05/08/2019

Jenna,

Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few:

Knowledge Base Articles/Videos:
http://kb.bigtime.net/using-bigtime/#invoicing
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/

Our Invoicing Webinar:
https://youtu.be/yt2LrF9mRAk
Schedule a Live Webinar here: https://www.bigtime.net/webinars/

Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing!

Thanks again,
The BigTime Customer Success Team

  • Reviewer Source 
  • Reviewed on 01/08/2019
Josh F.
Office Manager
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/06/2021

"Fits our business needs"

Comments: Easy to use and provides the right kind of insight into our project budgets and overall financial health of work in progress.

Pros: Combining project budget and staff utilization management in one solution, with deep accounting integration.

Cons: Activity tracking for project management tasks is less developed than the rest of the platform

  • Reviewer Source 
  • Reviewed on 11/06/2021