SimplePractice

Who Uses SimplePractice?

SimplePractice is the ideal solution for health & wellness providers and small groups, including therapists, psychologists, social workers, speech therapists, nutritionists, and a variety of others.

What Is SimplePractice?

Grow your business, focus on your clients, and let SimplePractice handle the rest. In just minutes you can send fully paperless intakes, communicate with clients securely, get paid automatically, send free appointment reminders, and even run your business on the go with our top-rated mobile app. Use the Client Portal to connect outside of sessions, seamlessly bill insurance, and conduct sessions anywhere by Telehealth. Try it free today and see why thousands of customers voted SimplePractice #1!

SimplePractice Details

SimplePractice

http://www.simplepractice.com

Founded 2012

Fully paperless intake
Free appointment reminder
HIPAA compliant messaging
Top-rated mobile app
Insurance billing
SimplePractice video
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SimplePractice pricing overview

SimplePractice has a free version and offers a free trial. SimplePractice paid version starts at $39.00/month.


Starting Price

$39.00/month

Pricing Details

Plan 1: $ 39/month or $33 with annual plan Plan 2: $ 49/month or $42 with annual plan

Free Version

Yes

Free Trial

Yes

SimplePractice deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

SimplePractice Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management Software
  • Client Management
  • Client Portal
  • Compliance Management
  • Confirmation/Reminders
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  • SMS Messaging
  • SOAP notes
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  • Self Service Portal
  • Task Scheduling
  • Workflow Management Software

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SimplePractice Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.4
Customer Service Software 4.5
Features 4.4
Value for Money 4.5

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Write a Review!
Amanda G.
Program Director
Hospital & Health Care, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/08/2019

"Simple Practice saved me!"

Comments: Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Pros: I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Cons: Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

Vendor Response

by SimplePractice on 13/08/2019

Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice

  • Reviewer Source 
  • Reviewed on 07/08/2019
David M.
Psychologist
Mental Health Care, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/12/2019

"The name of the software says it all."

Comments: Overall, I find Simple Practice to be just that, simple. It has all manner of features that I do not employ nor does it force me to jump through hoops I don't require. I might well use some of the bells and whistles at some point but the ease of doing just what I need to do in minimal time is it's major selling point for my practice.

Pros: The EHR is simple, uncomplicated, and lets me get my work documented without fuss or having to click through various pages to record progress notes. Also, the names in the calendar appear as first, and last, as opposed to some gibberish assigned to each patient that I am forced to remember as my former EHR software required.

Cons: The setting of the appointment time I find to be clunky. It defaults to the current time, which means I have to scroll to the correct time when I make an appointment for the patient. Yes, a minor issue but I wish there was some other way to ascribe an appointment time. I frequently return appointment requests in the evening. having the calendar time default to a PM time is a minor issue but I'm not fond of it. A minor quibble, but I need to be careful or I schedule someone for 8:00 PM when it should have been a morning appointment. I'll get used to it I am sure.

  • Reviewer Source 
  • Reviewed on 03/12/2019
Deidra L.
CEO
Mental Health Care, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/03/2021

"It gets pretty costly"

Comments: Overall my experience with Simple Practice is positive, its just getting too expensive.

Pros: I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents. I also like the different templates already contained in the system. I have tried 3 other systems and will admit Simple Practice is my favorite.

Cons: Unfortunately it looks like i'm going to have to switch systems because it is just getting to costly. There appears to be no cap on price. My practice is growing and so is my bill with Simple practice. I don't like that I have to pay for administrators and interns. There are no hands on tutorial options only videos. I also would like the Wiley feature to be more user friendly and make better use of this resource. It is somewhat confusing as it is currently.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/03/2021
Jenni B.
LPCC
Individual & Family Services, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 08/08/2018

"Initial Pros and Cons"

Comments: I am just getting started...I have high hopes yet!

Pros: **Note: I am very new to Simple Practice and I'm only three weeks in. What I like most about this is the idea that everything will be located all in one place. No paper files to lug around, reduced costs on printing paper and ink for intakes and informed consents, and I'm excited about having automatic appointment reminders for clients. I like that I can send clients the documents ahead of time so they don't have to spend 20-25 minutes when they first arrive filing out paperwork. We can get started right away. And I appreciate that I can customize the way I contact the clients as their individual preference (some want texts, some want voice messages).

Cons: Although I am fairly tech savvy (I'm the top end of the millennials), I have not found simple practice as user friendly as I had hoped. I have used many support options so far and find the in-person ones most helpful. While trying to create my current intake form into one of the forms and documents...I found it rather nightmare-ish. It was tedious and I felt like it took 10 times longer than it needed to. I was SO glad my 30 minute phone consult had given me the heads up to use the pre-existing template and just change every question so I didn't have to totally re-invent the wheel. I am SO glad the template already existed! But I still felt like I was using a chisel on stone. It felt tedious and painful. I'm glad that's over!
Sometimes I get stuck on the calendar page and haven't yet found the button to default to the normal HOME setting so I have the sidebar. These are small things that I hardly ever have a hard time wasting time on..and yet I found myself not being able to get back there today multiple times.
Not as user friendly as I hoped.

Vendor Response

by SimplePractice on 27/08/2018

Jenni, we know you're just getting started with SimplePractice, and we also know there's a bit of a learning curve getting used to any software product. It's great to see that you're looking forward to being totally paperless! I'm also glad to see that you were able to connect with a SimplePractice team member to help you get your intake forms all set up. We offer unlimited live support - take advantage so we can get you up and running! Thanks for choosing SimplePractice and for joining our community - we're proud to support the vital work that you do.

- Gillian from SimplePractice

  • Reviewer Source 
  • Reviewed on 08/08/2018
Hilary B.
Psychologist
Mental Health Care, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 01/02/2021

"Robust for most needs but an irritating oversight for telehealth"

Pros: This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings. There is a lot of video how-to documentation and customer support is timely and attentive if not always able to resolve issues.

Cons: Simple Practice has its own add-on telehealth option but makes it difficult to appear professional to clients if you are using another technology for your virtual sessions. The first office location you enter is what is displayed both on the customer portal and on superbills, with no way to separate the two. In my case this means the Post Office hosting my PO Box is displayed as my practice location on the portal with an associated map. Users of SP's telehealth option can input a separate billing address.

  • Reviewer Source 
  • Reviewed on 01/02/2021