--- description: Get detailed information about Insightly usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Insightly Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Insightly](/software/130671/insightly) # Insightly Canonical: https://www.capterra.ae/software/130671/insightly Page: 1 / 28\ Next: [Next page](https://www.capterra.ae/software/130671/insightly?page=2) > Insightly is the modern, affordable CRM that teams love. > > Verdict: Rated **4.0/5** by 656 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Insightly? Fast-growing businesses in every vertical who want a cloud-based, powerful, affordable, scalable CRM. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 656 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Insightly - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: $29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Plus $29/user/month (billed annually) Professional $49/user/month (billed annually) Enterprise $99/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Portuguese, Spanish - **Available Countries**: Australia, Canada, China, Germany, India, Japan, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Scheduling Software - Assignment Management - Batch Processing - Calendar/Reminder System - Campaign Management Software - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management Software - Customer Database - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Email Management Software - Email Marketing Software - For Insurance Industry - Forecasting - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Lead Segmentation - Marketing Automation Software - Mobile Access - Opportunity Management - Performance Metrics - Pipeline Management - Prioritization - Project Tracking Software - Quotes/Estimates - Reporting/Analytics - Sales Activity Management - Sales Forecasting Software - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Shared Contacts - Task Editing - Task Management Software - Third-Party Integration - Third-Party Integrations - Workflow Management Software ## Integrations (118 total) - 123FormBuilder - ActiveCampaign - ActiveDEMAND - Acuity Scheduling - Aircall - AnyMeeting - Asana - Benchmark Email - Bidsketch - BookingSync - Box - Brevo - CallRail - Campaign Monitor by Marigold - Chargebee ... and 103 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Nonprofit Project Management Software](https://www.capterra.ae/directory/32439/project-management-software-for-nonprofits/software) - [Sales Forecasting Software](https://www.capterra.ae/directory/30930/sales-forecasting/software) - [Contact Management Software](https://www.capterra.ae/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.ae/directory/30017/lead-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18803 reviews) 4. [HubSpot CRM](https://www.capterra.ae/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 5. [Dynamics 365](https://www.capterra.ae/software/157279/dynamics-365) — 4.4/5 (5846 reviews) ## Reviews ### "Good for small company but not scaling tech companies\!" — 3.0/5 > **Peter** | *12 January 2025* | Financial Services Software | Recommendation rating: 4.0/10 > > **Pros**: Highly customisable and cheap CRM to set up. > > **Cons**: Problematic to use and lacks of automation and integrations > > It worked when we were a small company, but as we scaled it became worse. ----- ### "Worthy place to start...depends on what you need to finish" — 3.0/5 > **Verified Reviewer** | *16 December 2025* | Financial Services Software | Recommendation rating: 6.0/10 > > **Pros**: I found Insightly to be very easy to get started with, and from a cost standpoint, it felt like a practical, cost-effective option. I liked how simple it was to connect related contacts and keep track of important life events and milestones. Setting up routine tasks and activity reminders was also straightforward, which made it easier to stay organized and maintain consistent, timely engagement with clients. > > **Cons**: The integrations with other applications wasn't as strong as I was looking for at the time. I run an operation with less than 5 people and we use a lot of outside applications for our business to run and it did not play well with them or not at all. This is something that has probably grown over time, but it did not happen in time for me to find another platform that did it much better. > > Overall, the challenges I encountered may not apply to everyone, and it was a solid platform for getting started. However, as my business grew, it did not scale in the way I ultimately needed. I operate in a highly regulated environment, which requires more robust capabilities as complexity increases ----- ### "Insightly Potrays Simplicity, Reliability and Accuracy" — 5.0/5 > **Piergiorgio Tamiazzo** | *19 July 2026* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: The user interface of Insightly is friendly and easy to navigate. It is an effective and reliable customer relationship management tool that streamlines task management. > > **Cons**: When it comes to using Insightly, I do not encounter problems. Insightly has exceptional capabilities. > > My overall experience with Insightly is exceptional. Insightly is a poweful and reliable tool that gives us value for money. ----- ### "Insightly is a modern CRM" — 4.0/5 > **Mark** | *19 September 2025* | Insurance Software | Recommendation rating: 7.0/10 > > **Pros**: It offers very good Security, has a fair Value for Money for individuals and teams. Good expensive Customer Support if needed. Good amount of Task Management Features and strong Team Collaboration features. > > **Cons**: Customer support for individuals is all by email, or text. Guided Onboarding or Live support available at $1500 to $3000 for Premier Support. The individual plus plan had very limited features and benefits. The Team plan was a lot more expensive and benefit rich software. > > The individual plus plan had very limited features and benefits. The Team plan was a lot more expensive and benefit rich software. I found it to be out of my budget and not very helpful. ----- ### "Reliable CRM for Managing Client Relationships and Business Processes" — 4.0/5 > **Daud** | *17 August 2026* | Accounting Software | Recommendation rating: 7.0/10 > > **Pros**: Insightly provides a clean and intuitive platform for managing client relationships, projects, and business workflows in one place. The ability to link contacts, organisations, opportunities, and projects helps maintain a complete view of client interactions. The reporting and customisation options are also useful, allowing us to tailor the system to suit our business processes. Integration with Microsoft 365 and other business applications helps improve productivity and collaboration across teams. > > **Cons**: Some advanced customisation and reporting features have a learning curve and can take time to configure correctly. Certain automation and workflow functions are not as flexible as some higher-end CRM platforms, and performance can occasionally slow down when working with large amounts of data. > > Overall, Insightly has been a positive CRM solution for our organisation. It has helped us centralise client information, manage opportunities more effectively, and improve visibility across projects and customer interactions. The user interface is straightforward, making it easy for team members to adopt, while the range of features supports both sales and operational processes. Although there are areas where reporting and automation could be more advanced, Insightly offers strong value for money and has become an important part of our daily operations. ----- Page: 1 / 28\ Next: [Next page](https://www.capterra.ae/software/130671/insightly?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/130671/insightly) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data