Who Uses Insta?

Insta is targeted towards single & multi-center clinics and hospitals in Asia, Middle East and Africa with over 1250+ centers, 18K daily active use in 22 countries.

What Is Insta?

Insta by Practo is a clinic and hospital management software, empowering providers since 2008, with 18K+ active daily users, at 1250+ centers and across 22 countries boasts of a very high customer retention rate.

Insta is highly scalable, cloud-ready and supports multi-centre operations, tightly integrated; and easily configurable for report creation, forms design for EMR recording; and optimized for easy implementation.

Insta Details

Practo

http://www.instahealthsolutions.com

Founded 2008

Insta pricing overview

See pricing plans

Insta does not have a free version but does offer a free trial. Insta paid version starts at $50.00/month.


Starting Price

$50.00/month See pricing details

Pricing Details

Insta pricing depends on the location and type of business. Subscription plans for the UAE, Oman, Qatar, and Kuwait are as follows: Clinics/Medical Centers: $40/user/month for a minimum of 5 users Daycare/Hospitals: $50/user/month for a minimum of 20 users. Prices for India are as follows: Clinics/Medical Centers: $10/user/month for a minimum of 5 users Hospitals: $15/user/month for a minimum of 20 users. Contact Practo for more information on pricing for different locations.

Free Version

No

Free Trial

Insta deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation

Insta Features

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Appointment Management
  • Audit Management
  • Billing & Invoicing
  • Case Management Software
  • Charting
  • Claims Management Software
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • EDI Software
  • Electronic Claims
  • Electronic Payments
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Invoice Management
  • Multi-Location
  • Paper-Based Claims
  • Payor Management
  • Performance Management
  • Policy Management Software
  • Policy Processing
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • Scheduling Software
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Workflow Management Software

View full list of Claims Processing Software

  • API
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  • Calendar Management
  • Charting
  • Claims Management Software
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support Software
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  • Document Storage
  • Document Templates
  • E-Prescribing
  • Electronic Payments
  • Forms Management
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  • Handwriting Recognition
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management Software
  • Invoice Management
  • Live Chat Software
  • Meaningful Use Certified
  • Medical Billing Software
  • Multi-Location
  • ONC-ATCB Certified
  • Order Entry Software
  • Records Management Software
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management Software
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  • Self Service Portal
  • Task Scheduling
  • Template Management
  • Voice Recognition
  • Workflow Management Software

View full list of Electronic Medical Records Software

  • API
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  • Communication Management
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  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • E-Prescribing
  • HIPAA Compliant
  • In-Patient Management
  • Inventory Management Software
  • Lab Information Management
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  • Multi-Location
  • Order Entry Software
  • Out-Patient Management
  • Patient Records Management
  • Payroll Management
  • Pharmacy Software
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  • Real Time Data
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  • Reminders
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  • Self Service Portal
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • Workflow Management Software

View full list of Hospital Management Software

  • API
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  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management Software
  • Claims Scrubbing
  • Client Portal
  • Code & Charge Entry
  • Collections Management
  • Compliance Management
  • Compliance Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Document Templates
  • Dunning Management
  • E-Prescribing
  • Electronic Payments
  • Electronic Submission
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Live Chat Software
  • Multi-Location
  • Practice Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Records Management Software
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management Software
  • Scheduling Software
  • Secure Data Storage
  • Self Service Portal
  • Task Scheduling
  • Workflow Management Software

View full list of Medical Billing Software

  • API
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  • Customizable Forms
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  • Customizable Templates
  • Document Management Software
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  • HIPAA Compliant
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  • Inventory Management Software
  • Invoice Management
  • Live Chat Software
  • Medical Billing Software
  • Multi-Location
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  • Patient Engagement Software
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  • Calendar Management
  • Calendar Sync
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  • Claims Management Software
  • Client Portal
  • Credit Card Processing
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  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Employee Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
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  • Invoice Management
  • Live Chat Software
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  • Mobile Alerts
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  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SSL Security
  • Scheduling Software
  • Self Service Portal
  • Task Scheduling
  • Third Party Integrations
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  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management Software
  • Client Portal
  • Communication Management
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  • Customizable Forms
  • Customizable Reports
  • Discharge Management
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  • Document Templates
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  • Electronic Payments
  • HIPAA Compliant
  • Historical Reporting
  • Invoice Management
  • Live Chat Software
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Flow Management
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  • Patient Monitoring
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  • Records Management Software
  • Registration Management
  • Reminders
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  • SMS Messaging
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  • Task Scheduling
  • Third Party Integrations
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  • Workflow Management Software

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  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
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  • Appointment Management
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  • Calendar Management
  • Charting
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  • Communication Management
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  • Reporting & Statistics
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  • Self Service Portal
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Workflow Management Software

View full list of e-Prescribing Software

Insta Alternatives - Capterra UAE 2021

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Insta Reviews

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 3.9
Customer Service Software 3.9
Features 4.1
Value for Money 4.4

Review software

Share your experiences with other software buyers.

Write a Review!
Soumyajit C.
System Analyst
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 28/08/2014

"HMS - REVIEW"

Comments: When we talk about effective management of hospitals and provide enhance quality care and to deal with challenges and curtail hospital management cost and time , ensuring timely availability of financial , Operational & clinical information, supplies , organized utilization of resources and extended reach to identify the potential of the organization and to forecast future plans . All this and many more we have achieved in last 3 years with INSTA Health , the robust and extensively flexibility to tailor made the software based on the process flow has made substantial output with desired results . The simplicity in usages and user friendly features has help us increasing data accuracy and prompt data gathering and analysis. The Advance robust architecture complies with industry standards, the application provides investments protection for the future while enabling collaboration and enhancement with ease.
Electronic Medical Record and easy customization of OP templates has increases the Physician comfort, facilitating more of evidence based practices.
Real time information for better decision making and optimal usages of resources
Though in the ever changing progressive health care IT with introduction of new technologies and enhancements in the field of health care research and outlook towards clinical outcomes to render the best care to our patients. we are looking for more of specific renal care structure with effective utilisation of the data we generate to analysis then in more organised manner in EMR and Medical Records with specific intelligence that suite the business & clinical requirements of our organisation We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are :
The robust architecture and the customised design has allow us with the flexibility of define , designing and implementing the Information system with
a) Clinical Lab result to have data help in interpreting renal health of a patient
b) On Line Purchase and integrated system to control inventory
c) Accuracy in data analysis and rate plan management
d) Email gateway to have uniform Report format
e) SMS gate Way
f) Patient Feed Back Module
g) Enhanced EMR with customised Template of Dialysis Summary Reporting
h) HD Scheduler to decrease waiting time and increase foot fall

Vendor Response

by Insta Health Solutions on 28/08/2014

Thanks Soumyajit for the appreciative feedback.

  • Reviewer Source 
  • Reviewed on 28/08/2014
Sayantan B.
Senior Medical Officer.
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/04/2017

"Simple and user friendly HMS"

Comments: We were looking for a HMS for our 160 bedded hospital. We had requested Insta HMS for demo. The demo was conducted and all features explained. There was a site visit where Insta had arranged for a thorough demo. There was pre-implementation visit. The implementation executive was knowledgeable and the migration was smooth. A few requirements specific to our hospital were also implemented. The implementation team and remote team were very cooperative. The customer support is cooperative. Overall we are satisfied with the HMS and look forward to a long innings with Insta Health Solutions Ltd.

Pros: User friendly, easy to use, reports are fantastic.

Cons: Some basic loopholes are there which need to be addressed.

  • Reviewer Source 
  • Reviewed on 20/04/2017
Ruwan P.
Business System Analyst
Health, Wellness & Fitness, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 20/04/2017

"System Analyst"

Comments: This is refer to the current HMS Ver. 11.0.4 of BHR. I believe user friendliness should be improved to some extent. Even though vast aria cover by Insta HMS, still required to improve some modules like Dietary(Very basic), Procurement(No purchase requisition, PO amend & re-approve, etc.), Laboratory(Only one Test Template available and difficulty on print paper size configure of worksheets), Stores Functionalities(There is no Stock Items reject process after transfer through a Indent or direct transfer, also better to have a stock uploading facility after a stock take).
Needed to have alert and acknowledgement features. It's better if the HMS allows to access for all Views (Data tables) for HMS Administrators only for viewing purpose as it solve many issues related to report requirements.
In Doctor Payment module issues (Unable to assign 1 doctor for multiple department, Not separating doctor Fees in packages), Major issue when it comes to implement new Taxes like VAT. I suggest to implement TAX module where Customer can implement his own taxes according to the requirement. Developed Channeling module (Consultant bookings, payments, visits and further process) for us not according to our requirement so that we had to go for a local channeling product.
Attending to a new job is in very good status but solution won't match to SLA or to provide a workaround takes long time or no solution at all.
Anyway some modules, features like ICD cording, Inpatient and available report builders are really good. Also can be satisfied with speed of the system.

Pros: ICD Cording Module, Inpatient Module and Report Builders

Cons: Managing Taxes, Doctor Payment Module, Channeling Module

  • Reviewer Source 
  • Reviewed on 20/04/2017
Nageswara rao B.
Sr.Manager - IT (group head)
Hospital & Health Care, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/04/2017

"user friendly software"

Comments: This is easy to use for the semi skilled staff and the report builder is also very useful spec.
I am happy using this software as a little training is enough for the new joinees to understand the software process. This is more flexible to add new field to the modules. Some modules are unique in this. I definitely reffer this software for any new requirement.

Pros: The report builder and the updations they do regularly to improve the performance

Cons: integrations are a little problem

  • Reviewer Source 
  • Reviewed on 20/04/2017
Raghu Y.
Ui developer
Computer Software, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/08/2018

"Best Product"

Comments: Tremendous product till now, no doubt go with this Insta hms product, it is cloud based, your data will be in secure, we are satisfied with the product

Pros: insta practo hospital management software does all the requirements for health care industry, its user friendly and mobile app all the modules present in it are awesome, it provides everything under one platform, doctor visits, appointments everything is managed periodically, it is the best software compare to other softwares in market

Cons: no issues with this product till now, there may be many software provides in the market but no one can beat insta practo

Vendor Response

by Insta Health Solutions on 09/07/2019

Thank you Mr. Raghu Yadav for your feedback!

  • Reviewer Source 
  • Reviewed on 22/08/2018